CRISTIAN BERGUNO

**** ********** **** - ******, ** 75205

469-***-****

adocqd@r.postjobfree.com

EMPLOYMENT OBJECTIVE

Solutions-focused Senior Travel Consultant eager to contribute expertise as well as high level customer service toward actively supporting the employer in expanding and retaining current business. Currently seeking a part-time remote position. I have decided to pursue a PHD in business which requires me to only be able to work part-time.

PROFILE

Ø Offer progressive experience in sales and client servicing, with comprehensive management background.

Ø Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø Dynamic communication, presentation, relationship building and problem-solving abilities. Ø Excel at interacting with broad populations including senior management, staff and clients. Ø Fluent in Castilian Spanish.

Ø Has travelled over 250,000 air miles and visited 12 countries. PROFESSIONAL EXPERIENCE

Phoenix Products Company, Inc. – Santiago, Chile 2016-January 2021 International Regional Sales Manager – Mining & Energy

• Oversaw all LED technology sales for the mining and energy sectors in Latin America, Russia, India, Kazakhstan & Mongolia leading to $3.5M in revenue. USA Overstock – Santiago, Chile & Houston, TX 2012-2016 Co-Founder

Managed diverse aspects of electronics export business co-founded with father and brother-in-law. Led all U.S.-based logistics, sales, reporting, finances, and accounting as well as entire company’s purchasing efforts.

• Hired and supervised four employees and managed, both, U.S. and Chile operations encompassing two warehouses and a sales office.

• Successfully grew the company for four years before deciding to pivot toward other ventures. Bharat Forge America – Houston, TX 2010-2016

Business Development Manager – Oil & Gas

Analyzed market and prospected clients for leading forging manufacturer, managing over $100M in sales. C. E. Shepherd Company - Houston, TX 2006-2008

International Sales

Vineyard Music USA - Houston, TX 2003-2005

Sales Agent / Latin America Coordinator

Travel Staffers - Houston, TX 2001-2003

Travel Consultant (Part-Time while pursuing MBA)

§ Appointed Director of key domestic and international corporate travel accounts including Texaco, IBM, and KPMG.

§ Promoted superior service and exceptional customer satisfaction by assuring accurate SABRE travel reservations, promptly resolving issues and preventing escalation. American Airlines Inc. - Santiago, Chile 1997-2001 Sales Representative

§ Effectively managed travel agency's accounts by evaluating sales performance and providing direct sales support.

§ Awarded Employee of the Month for high performance in sales. Prior Experience

Travel Consultant / Manager, CWT (Carlson Wagon-lit Travel) - Dallas, TX; 1995-1997 Your Travel Agent / Tavel Consulatant – Farmers Branch, TX; 1994-1995 EDUCATION

§ Master of Business Administration, Concentration in International Business - University of Houston-Clear Lake (Houston, TX), 2003

§ Bachelor of Business Administration, Concentration in International Business & Trade - University of Andres Bello (Santiago, Chile), 2001

§ American Airlines Training Center

6-week intense SABRE training (graduated with 90+ percentile), DFW, 1994 TECHNICAL SKILLS

• Microsoft Word, Excel, Power Point, Access and Outlook

• SABRE

References available upon request