Chelly Smythe
ADMINISTRATIONS MANAGER
P R O F E S S I O N A L S U M M A R Y
I am a versatile professional with excellent organization skills, capable of multitasking and meeting deadlines. I have trained and supervised a small team of staff members and posses great coordinating skills including the set up of meetings, events and conferences. A team player who works well in both a group and individual capacity.
K E Y A B I L I T I E S
- Critical thinking and creative problem solving
- Communication skills
- Computer skills
- Teamwork
- Organization
- Initiative
- Quick learner
C O N T A C T
I N F O R M A T I O N
Mobile Phone: +27-82-850-****
Email Address: adoc3l@r.postjobfree.com
Home Address: 98 Caversham Road, Lions River
P E R S O N A L
R E F E R E N C E S
Bronwyn White- 083-***-****
Sales & Ops Administrator at &Beyond Travel
Bianca Ayliff- 072-***-****
Reservations Manager at Champagne Sports
Resort
C U R R E N T E M P L O Y M E N T
ADMIN & BOOK KEEPING MANAGER
G&M Environmental Management May 2017- present
PART TIME (family run business) Tender Bid Winners
- Responsible for all company invoicing and book keeping, working closely with outsourced accountants.
- Designed and setup the company bookkeeping using Sage Business Accounting.
- Manage all company bank accounts.
- Update company Info including BBEE, shareholding and CIPS documentation.
- Manage Human Resources for the company, including payrol, increases, leave etc
E D U C A T I O N H I S T O R Y
RAND PARK HIGH SCHOOL
Senior Certificate - Passed with Merit
COURSES
Introduction to Business Administration- CTI
Introduction to Interior Design- Oakland
Community College (Detroit MI)
Anthropology of Religion- Oakland Community
College (Detroit MI)
Completed the following courses & am open to
more training
P E R S O N A L I N F O R M A T I O N
Cheldon Joan Smythe (Chelly)
ID number 890********** (32 Years old)
Code B Drivers License with own transport
Fluent in English & Afrikaans
Married with 2 children ages 10 and 4
P R E V I O U S E M P L O Y M E N T
LEISURE RESERVATIONS
Champagne Sports Resort Feb 2016- May 2017
- Responsible for all Hotel leisure reservations.
- Made, canceled and reinstated bookings.
- Worked with direct guests as well as tour operators and online booking agents.
- Leisure events and group booking coordination.
- Planning of Golf days and tours.
- This job required multifaceted diary management and was sales and target driven. REASON FOR LEAVING: Maternity Leave and them found a more flexible Job. SALES SUPPORT
&Beyond Travel April 2015- Jan 2016
- Assist Sales Team with admin.
- Part of the team that updated online sales inquiries and trade information platform, working closely with head of IT and Operations.
- Dealing with direct and indirect sales agents (Locally & Internationally), proving information, managing diaries & budgets.
- Planning and co ordination of Sales Expos both locally and internationally including travel arrangements, marketing & budget / diary management.
- Updating of sales agent & tour operator information/ contracts etc.
- Data capturing on a large scale.
- Working closely with the Marketing team regarding electronic direct messages (EDM) and sending them out on the EDM platform.
- Answering queries, offering advise and introducing new products. REASON FOR LEAVING: Relocated
5 STAR LODGE MANAGER
Mt Cambedoo Private Game Reserve April 2014- March 2015
- In charge of guest relations.
- Hostess to all guests.
- Check guests in and out as well as do a full orientation with them.
- Manage staff in various department.
- Personally responsible for the Beverage, Housekeeping, Spa and Curio shop departments.
- Also oversee all other departments within the lodge.
- Do cost of sales for each of those departments as well as stock takes ( daily, weekly and monthly)
- Responsible for property quality assurance inspections.
- Hold daily H.O.D meetings.
- Finalize all outstanding bills and process invoices.
- Gather material to pass on to the marketing department.
- Place orders for all of m y respective departments.
- Do all inventories relating to my departments, including putting together the assets register for all 3 manors on the property.
- Point of sales and handled my own float.
REASON FOR LEAVING: I did not agree with the management style of the Operations Manager FRONT OF HOUSE & PERSONAL ASSISTANT
BIngelela Lodge December 2013- Feb 2014
- In charge of guest relations.
- Answered telephone calls and emails on a daily basis.
- Bookings and check- ins for all guests.
- Room inspection was my responsibility.
- Oversaw the cleaning staff as well as the kitchen staff delegating necessary duties.
- Would act as hostess when the owners were not available.
- Did point of sales and had my own float.
- Daily cash ups.
- Ordering of stock.
- PA to the owner and executed all related tasks.
- Debtors control for unpaid accounts.
REASON FOR LEAVING: Was looking for something more challenging.