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Reservations Manager Personal Assistant

Location:
Hilton, KwaZulu-Natal, South Africa
Salary:
22000
Posted:
August 25, 2021

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Resume:

Chelly Smythe

ADMINISTRATIONS MANAGER

P R O F E S S I O N A L S U M M A R Y

I am a versatile professional with excellent organization skills, capable of multitasking and meeting deadlines. I have trained and supervised a small team of staff members and posses great coordinating skills including the set up of meetings, events and conferences. A team player who works well in both a group and individual capacity.

K E Y A B I L I T I E S

- Critical thinking and creative problem solving

- Communication skills

- Computer skills

- Teamwork

- Organization

- Initiative

- Quick learner

C O N T A C T

I N F O R M A T I O N

Mobile Phone: +27-82-850-****

Email Address: adoc3l@r.postjobfree.com

Home Address: 98 Caversham Road, Lions River

P E R S O N A L

R E F E R E N C E S

Bronwyn White- 083-***-****

Sales & Ops Administrator at &Beyond Travel

Bianca Ayliff- 072-***-****

Reservations Manager at Champagne Sports

Resort

C U R R E N T E M P L O Y M E N T

ADMIN & BOOK KEEPING MANAGER

G&M Environmental Management May 2017- present

PART TIME (family run business) Tender Bid Winners

- Responsible for all company invoicing and book keeping, working closely with outsourced accountants.

- Designed and setup the company bookkeeping using Sage Business Accounting.

- Manage all company bank accounts.

- Update company Info including BBEE, shareholding and CIPS documentation.

- Manage Human Resources for the company, including payrol, increases, leave etc

E D U C A T I O N H I S T O R Y

RAND PARK HIGH SCHOOL

Senior Certificate - Passed with Merit

COURSES

Introduction to Business Administration- CTI

Introduction to Interior Design- Oakland

Community College (Detroit MI)

Anthropology of Religion- Oakland Community

College (Detroit MI)

Completed the following courses & am open to

more training

P E R S O N A L I N F O R M A T I O N

Cheldon Joan Smythe (Chelly)

ID number 890********** (32 Years old)

Code B Drivers License with own transport

Fluent in English & Afrikaans

Married with 2 children ages 10 and 4

P R E V I O U S E M P L O Y M E N T

LEISURE RESERVATIONS

Champagne Sports Resort Feb 2016- May 2017

- Responsible for all Hotel leisure reservations.

- Made, canceled and reinstated bookings.

- Worked with direct guests as well as tour operators and online booking agents.

- Leisure events and group booking coordination.

- Planning of Golf days and tours.

- This job required multifaceted diary management and was sales and target driven. REASON FOR LEAVING: Maternity Leave and them found a more flexible Job. SALES SUPPORT

&Beyond Travel April 2015- Jan 2016

- Assist Sales Team with admin.

- Part of the team that updated online sales inquiries and trade information platform, working closely with head of IT and Operations.

- Dealing with direct and indirect sales agents (Locally & Internationally), proving information, managing diaries & budgets.

- Planning and co ordination of Sales Expos both locally and internationally including travel arrangements, marketing & budget / diary management.

- Updating of sales agent & tour operator information/ contracts etc.

- Data capturing on a large scale.

- Working closely with the Marketing team regarding electronic direct messages (EDM) and sending them out on the EDM platform.

- Answering queries, offering advise and introducing new products. REASON FOR LEAVING: Relocated

5 STAR LODGE MANAGER

Mt Cambedoo Private Game Reserve April 2014- March 2015

- In charge of guest relations.

- Hostess to all guests.

- Check guests in and out as well as do a full orientation with them.

- Manage staff in various department.

- Personally responsible for the Beverage, Housekeeping, Spa and Curio shop departments.

- Also oversee all other departments within the lodge.

- Do cost of sales for each of those departments as well as stock takes ( daily, weekly and monthly)

- Responsible for property quality assurance inspections.

- Hold daily H.O.D meetings.

- Finalize all outstanding bills and process invoices.

- Gather material to pass on to the marketing department.

- Place orders for all of m y respective departments.

- Do all inventories relating to my departments, including putting together the assets register for all 3 manors on the property.

- Point of sales and handled my own float.

REASON FOR LEAVING: I did not agree with the management style of the Operations Manager FRONT OF HOUSE & PERSONAL ASSISTANT

BIngelela Lodge December 2013- Feb 2014

- In charge of guest relations.

- Answered telephone calls and emails on a daily basis.

- Bookings and check- ins for all guests.

- Room inspection was my responsibility.

- Oversaw the cleaning staff as well as the kitchen staff delegating necessary duties.

- Would act as hostess when the owners were not available.

- Did point of sales and had my own float.

- Daily cash ups.

- Ordering of stock.

- PA to the owner and executed all related tasks.

- Debtors control for unpaid accounts.

REASON FOR LEAVING: Was looking for something more challenging.



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