Personal Assistant Project Manager

AMANDA HERRING

**** ****** ***, *** ***, SHERMAN OAKS, CA 91403

H: 310-***-**** C: 310-***-**** **********@*****.*** PROFESSIONAL SUMMARY

A diligent and detail-oriented professional with extensive knowledge of strong organizational and sharp problem-solving skills. Ten years of experience with customer service, time management, and the ability to work well under pressure. A proactive leader offering broad experience in process improvement, quality, and people management. Demonstrates solid business knowledge and propensity to initiate positive changes. Works well on multiple projects under tight deadlines without compro- mising quality and comfortably responds in stressful situations. SKILLS

Courteous demeanor

Sharp problem solver

Active listening skills

Energetic work attitude

Customer Service expert

Excellent multi-tasker

Adaptive team player

Proficient in Microsoft Office

Initiative to work independently

Strong communication skills

Very well organized

Photography/Photoshop CC

WORK HISTORY

PAWS UP

Personal Assistant Los Feliz December 2019 – March 2020

• Prioritize and manage diverse tasks for the CEO and his family, allowing them more leisure time for family activities, events, and travel

• Manage and coordinate the family’s busy schedule on a daily basis, inclusive of but not limited to scheduling meetings, pick- ups, and drop-offs for the company/family

• Manage the family’s 2 homes by supervising the household staff of gardeners, pool maintenance, and housekeepers

• Schedule and coordinate appointments with architects for remodeling a new family home in Montana and their 2 homes in LA

• Execute a broad range of daily errands such as household shopping and stocking inventory, managing the shipping and receiv- ing of all packages, creating and billing invoices, and ensuring maintenance is up-to-date for all family vehicles

• Demonstrate excellent communication skills by corresponding with all business vendors via email, text, and phone calls

• Conduct extensive online research in order to execute daily tasks WHITAKER DESIGNS

Project Manager / Personal Assistant Southern California September 2016 – November 2019

• Built loyal clientele through friendly interactions and consistent appreciation

• Planned all personal travel arrangements including: ground transportation and accommodations

• Maintained and managed activities, commitments, and deliveries

• Efficiently managed telephone calls, emails, and collected/sorted mail

• Going to each job site, managing all contractors

• Shopping for supplies, communicating with client on designing certain areas

• Clean and organize each job site

• Core skills acquired: adaptability, planning and organizing, and good communication skills

• Provide contractors with directions and background information on service HELLO ALFRED

Home Manager Southern California November 2018 – April 2019

• Schedule and provide timely transportation to various vendors to complete numerous tasks such as grocery shopping, dry cleaning, returning supplies, as well as traveling to several different clients’ homes/buildings.

• Learning new software for the company including Hello Alfred’s Ops program, DropBox, Slack, Google Calendar, PEX, ACM, and When I Work.

• Exhibit excellent time management skills by organizing/creating my own daily schedule to ensure that all of my clients’ re- quested tasks are completed by the end of the day.

• Conduct continuous research to find the best possible resources for my client’s requests.

• Perform hotel style duties such as tidying-up, washing dishes, making beds, organizing closets, running various errands, sched- uling/managing the house cleaning as well as the maintenance team on what needs to be done; handling the intake of postal deliveries, flower arrangements, wall mounting, furniture assembly, and anything else that the client may request to schedule to make a better home.

• Utilize excellent stress management techniques to maintain an efficient and calm environment, thus promoting emotional health in the household.

• Managing over 30+ clients a week in my own luxury building, including helping other co-workers’ buildings and their clients.

• Attending meetings every week to communicate with the company for improvement and marketing.

• Planning, decorating and shopping for events at my building. Creating a food and wine table.

• Training new employees at different locations with respect to different clients. TRADER JOE'S

Crew Member Los Angeles February 2006 - January 2016

• Consistently provided friendly guest service and heartfelt hospitality

• Order writing to different products in the store

• Promptly and empathetically handled guest concerns and complaints

• Receiving product and doing inventory

• Breaking down pallets, handling big equipment/machinery

• Scheduled section, making sure it’s rotated and clean

• Always discovering new products and introducing to customers

• Making sure my section is completed and stocked/faced nicely at the end of shift

• Food handling/Cook for the demo location

• Cashier / handling money

EDUCATION

ASSOCIATE OF ARTS General Studies

John A. Logan College

General Education

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