James

Schaap

Tel: 805-***-****

E: adobbq@r.postjobfree.com

W: www.jamesschaap.com

SKILLS:

● Excellent communication skills

towards customers and fellow

employees

● Highly knowledgeable of both

popular and “hidden gem”

locations for travelers to

various nations in Europe and

North America

● Great emotional intelligence

and empathy in regards to the

needs and desires of the

customer

● Heavily proficient in the

following Adobe products:

Photoshop, Lightroom,

Illustrator, and InDesign

PROFILE:

Freelance photographer and graduate of History at the University of California, Los Angeles with excellent communication skills and a knack for creative problem-solving in customer service. Due to my extensive knowledge of history and geography, particularly in Europe I have planned a number of my relatives’ European trips, with glowing reviews from each of the recipients. Meanwhile, my experience in the customer service industry as well as student journalism have taught me the importance of clear, friendly communication in the pursuit of their larger organization’s primary objectives.

EDUCATION:

UNIVERSITY OF CALIFORNIA, LOS ANGELES, LOS ANGELES, CA - Bachelor of Arts in History

August 2018-June 2020

MOORPARK COLLEGE, MOORPARK, CA -

Associate of Arts in Geography, Associate of Arts in Journalism August 2015-June 2018

EXPERIENCE:

Self-Employed - Freelance Photographer

June 2021-Present

● Has sold $2,000 worth of photographs through the use of instagram and local outreach (namely farmers markets). Goodwill Southern California, Port Hueneme, CA - Donations Associate November 2020-June 2021

● Accepted, sorted through, and priced donated items for my local Goodwill.

● Learn to de-escalate crisis situations involving a mixture of under-staffing, violent theft, and mask mandate management involving both customers and employees.

● Aided supervisors in the management of employees and acted as a bridge between both parties on numerous occasions.

● Provided excellent customer service despite difficult circumstances involving the pandemic.

UCLA Communications Department, Los Angeles, CA - Digital Archivist April 2019-June 2020

● Converted archived VHS tapes containing historical recordings and news broadcasts into digital files for the University of California, Los Angeles’ Communications Dept. Archive Laboratory.

● Helped to transform the project, both physically and ideologically, by convincing my superior to work alongside the school’s library system, and to move locations so as to take advantage of this link. The Daily Bruin, University of California, Los Angeles - Staff Photographer October 2018-June 2020

● Worked alongside an award-winning staff of fellow student journalists and photographers.

● Managed to produce a steady stream of high-quality photos while also juggling my schoolwork and my research job for the campus.

● Nominated for best Feature Photo at the 2019 Pacemaker Awards and Best Sports Photo at the 2020 Pacemaker Awards. HomeGoods, Thousand Oaks, CA - Sales Associate & Cashier July 2017-January 2018

● Assisted customers with their purchases and any questions regarding their purchases, organized the sales floor, and manned the cash register

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