Rathdrum Spokane
Resume:
Rathdrum, ID *****
*********@****.***
OBJECTIVE
To secure a challenging and responsible position where my experience, education and abilities can be utilized to their fullest potential.
EXPERIENCE
Apple One/ NVA remote position
5/20 - 6/20
Leave of Absence Representative
Apple One / Penny Lane Centers, North Hills, CA
7/20 - 8/20
Leave of Absence Representative
Sedgwick, West Hills, CA 12/2010 - 09/2019
Leave of Absence Representative
●ADP/Excel
●Review assigned claims, applications and review HR records to determine eligibility of benefits.
●Handle multi-state claims and follow state guidelines for each claim. Also handled claims for Guam.
●Communicate with employees once claim was received and review leave process and send out appropriate leave packages and assist with any inquiries related to benefits.
●Send clarification letters to employees for updated medical information and/or missing information for medical certifications
●Follow up on claims and ensure information was received in a timely manner
●Calculate benefits for continuation pay and send over to client for payroll.
●Assist employees with claim inquiries and status of claims
●Towards end of LOA benefits send letters to claimants regarding returning to work, if non-compliant send separation letters and close out claims if needed
●Set diaries/ reminders throughout the entire claim process
●Utilize TAMS and SIR software databases
EDUCATION
IEU, Online — Certified Professional Disability Management Certificate
01/2011 - 03/2011
Marian college, Van Nuys, CA
Licensed Vocational Nursing
Skills
CPR certification
Medical terminology
Strong Multi-Sate experience
AWARDS
Outstanding academic achievement
Outstanding clinical achievement
Perfect attendance
LANGUAGES
English
Dena Griffin
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