Office Assistant Receptionist
Resume:
Curriculum Vitae
PERSONAL DETAILS
SURNAME
Gowpall
FIRST NAME
Kashmika
DATE OF BIRTH
PHYSICAL ADDRESS
CONTACT DETAILS
****.*******@*****.***
SEX
Female
MARITAL STATUS
Single
NATIONALITY
South African
HOME LANGUAGE
English
HEALTH
Excellent
DRIVERS LICENCE
Code 8
EDUCATION BACKGROUND
SECONDARY
INSTITUTION
Kharwastan Secondary School
MATRICULATION
Year 2009
SUBJECTS
English
Afrikaans
Maths
Life Sciences
Business Studies
Economics
Life Orientation
SPORT
Netball / Volleyball / Athletics / Chess
OTHER INTERESTS
Reading
Learning new things
Socializing and getting to know people
Outdoor person
Open minded/ Self motivated and always looking for ways to better myself
I’m very positive, Head strong and always have new ideas to offer
Honesty, loyalty and being prompt at all times are very important to me
Always a on the go kind of person
I set goals for the day and insure that they are achieved by the end of the day
EXPERIENCES AND SKILLS
Dedicated worker and good team player
Excellent at working under pressure
Accounts
Microsoft suite – Excel, MS Word, Outlook, Syspro, Quote Master, EAM, 3CX, PDF, Power point, Etc
Quotes
Sales from confirmed quotes
Internal and counter sales
Stock controller
Reception
Switch board
Invoicing
Customer service ( Problem Solving and leasing with customer quarries)
Coding of products
Supervising and training of new staff
Insuring that proper safety and emergency procedures are followed
Health safety (Covid procedures)
Greeting / welcoming visitors
Signing in visitors and allocating correct tags to them
Calling of the host / correct person for the visitor
Data capturing
Opening and closing of work orders and calls
Explaining SHE Induction to the visitors and ensuring the forms is filled out correctly
Sending and receiving of courier
Emails
Photocopying
Filing
Scanning
Faxing
Basic admin and pa duties
Management
Facilities
Etc
EMPLOYMENT HISTORY
FULL TIME AND PART TIME
( 1 ) NAME OF COMPANY
Claydot (PTY) LTD
EMPLOYMENT PERIOD
07 September 2020 – 13 August 2021
POSITION
Receptionist / PA / All Admin and office duties / All rounder
SKILLS / EXPERIENCE
Greeting of visitors, signing them in and checking they temperature (Covid procedures)
Switch board
Breaking of Kimbals, Counting them and keeping record of them
Courier coming in and going out (Local and International)
All Admin duties
Allocating the visitors to the correct host and insuring they are collected by their host from the reception area.
Emails
Filing
Keeping all records and details of the couriers, basic needs for the office etc.
Maintaining the reception area at all times
Keeping record of the maid
PA to the Bosses
Completing all tasks that are handed to me
Maintaining health and safety in the work environment (eg:Insuring proper sanitization and wearing of mask due to Covid)
Computer programs:
Excel
Word
Chrome
Power point
Rediffmail NG
Assisting in the warehouse with all duties
Performing the duties of those that are absent and also if they are unable to complete they task (All rounder)
Cartoon labels
Stock control of all trimmings
Assisting the boss to take down important points during his meetings
Arranging / Scheduling all of his meetings and appointments for the day
Insure that he attends the meetings and appointments
Filling in of all important documents and credit applications
Tracking of courier
Etc
( 2 ) NAME OF COMPANY
Illovo Sugar (Tsebo Facilities and Only the best)
EMPLOYMENT PERIOD
27 February 2019 – 12 August 2019 Temp Contract
POSITION
Receptionist / Facilities
SKILLS / EXPERIENCE
Greeting of guest / visitors in person or over the phone
Taking messages and directing it to the correct person
Ensuring our visitors get all the correct information as to when the host will fetch them from reception
Giving of the correct colour tags to the visitors
Answering and assisting with any quarries the visitor has
Providing prompt effective and personalized quality service
Making sure all visitors understand SHE induction (Safety instructions of the building) and all details are captured correctly
Sending and receiving of courier
Capturing of work orders, calls and visitor details
Safety of reception area monitored continuously
Answering the phone and calling extensions
(Switch board)
Completing all task (EG: Emails / Work orders / Printing / Status reports /
Scanning / Filing / minutes )
Maintaining and monitoring logbook and laptop book
Ensuring that all fire equipment is in place and procedure is followed
Responsible for booking meeting rooms
Good communication skills, writing and typing skills to communicate in a professional manner
Organized, methodical and good team player
Computer programs :
EAM,
Outlook,
Excel,
MS Word,
3CX,
PDF,
Chrome,
Google,
Etc
( 3 ) NAME OF COMPANY
Hillaldam Sliding Door Systems
EMPLOYMENT PERIOD
16 November 2016 – 3 September 2018
POSITION
Receptionist / Internal sales / Accounts / Stock controller
SKILLS / EXPERIENCE
Capturing of accounts
Stock control
Internal sales
Counter sales
Quotes
Confirming of orders from quotes, via email, over the phone and walk in customers
Leasing with customers and problem solving
Data capturing
Switch board
Invoicing
Coding of products
Training of new staff and supervising
Emails
Filing
Taking messages and handing over to the correct person
Ordering of stationery
Faxing
Performs the duties of those absent
Computer programs :
MS word,Outlook, Syspro, Excel, Quote master, Power point, Google, Chrome
( 4 ) NAME OF COMPANY
Cuban Showers / Exotic Showers
EMPLOYMENT PERIOD
1 January 2011 – 31 October 2016 ( Full time ) -13 August 2019 – 04 September 2020 ( Part time)
POSITION
Receptionist / Sales / Accounts / All Admin and office duties / Stock controller / PA / Management / Supervising
SKILLS / EXPERIENCE
Accounts
Stock control
Sales
Quotes
Emails
Answering the phone and directing the call to the correct person ( Switch Board)
Confirming of orders and receiving new orders
Updating customers on the progress of they order
Arraigning installation dates with clients
Filing
Assisting with customer queries and problem solving
Data capturing
Overseeing and supervising the manufacturing department
Invoicing
Ordering of stationery
Computer Programs:
MS Word,
Excel,
Outlook,
Syspro,
Chrome
Etc
( 5 ) NAME OF COMPANY
Metonymy Call Centre
EMPLOYMENT PERIOD
1 October 2010 – 15 December 2010
POSITION
Telesales outbound (Selling of cell phones over the phone)
CAMPAIGNS
Vodacom and Virgin Mobile
( 6 ) NAME OF COMPANY
Sunil’s Hiring Services
EMPLOYMENT PERIOD
1 June 2008 – 31 October 2009
POSITION
Sales / Office Assistant / Receptionist / Stock controller / Accounts / Management / Supervising
SKILLS / EXPERIENCE
Answering the phone
Assisting customers
Stock controller
Accounts
Quotes
Sales
Emails
Filing
Invoicing
Assisting and handing over messages to the correct person
Management
Supervising
Etc
REFERENCES
Clay Dot – Pam – 072-***-****
Illovo Sugar ( Tsebo Facilities ) – Chantelle Naude 031-***-**** / 066-***-****
Only the best ( Telebest ) – Kharen Dawson 031-***-**** / 083-***-****
Hillaldam Sliding Door System – Hanlie Harris 083-***-****
Cuban Showers / Exotic Showers - Justin Pillay 081-***-**** / 084-***-****
Metonymy Call Centre – Devon 074-***-****
Sunil’s Hiring Services – Sunil 073-***-****
MOTIVATION LETTER
My experience working in a variety of different positions has given me the wide-range of different valuable skills and experiences in the role’s and responsibilities I have been placed in.
I excel at learning and adjusting to new situations and have become adept at handling a variety of work environments.
I enjoy interacting with people every day, accepting new challenges, excellent organization skills and an eye for detail, I have the ability to perform under pressure, I am very dedicated, responsible and a hardworking employee who will always put my best effort to complete all tasks, duties and achieve excellent results in my working environment.
I always aim to meet all targets and deadlines to ensure that maximum results are achieved. I am a keen learner and always willing to learn and adapt to new work strategies and new systems.
I pride myself to achieve the utmost in a well-established business environment by giving of my best abilities which are my eagerness, drive, willingness, enthusiasm, honesty, loyalty and positivity. My goal is to be the best and give of the best in a fast paced world of business. I’m very self motivated and always looking for ways to better myself.
I am looking for growth and stability and my objective is to grow within the company and be a successful and efficient employee.
Contact this candidate