JASON MICHAEL PAULIN

Skilled, detail-oriented, and results-focused business and technical delivery manager with over 20 years of experience in managing technology-centered projects, encompassing numerous work streams in multiple industry verticals. Proficient in capturing business requirements, driving issue resolution, directing benefit plan migrations, and leading process and data flow analysis. Demonstrated expertise in implementing continuous improvement practices and solving problems through the use oftechnology.

Agile Scrum / Product Owner(Certified)

Resources and RiskAnalysis

Agile Coach (SaFe) Certified

Project Management (Certified)

Budget Analysis andCreation

RelationshipManagement

Business and Technical OperationsAnalysis

ERPs including Oracle, SAP, andWorkday

Team Leadership andDevelopment

Consultant, Project Manager/Scrum Master & Agile Coach, Multiple small engagements, Various National LocationsJan 2019 Jun 2021

JP Technical Consulting, LLC, Indianapolis IN

Setup Agile Practice

Updated PMO Practices

Helped transform organization to Agile by providing Agile Coaching and Certified Scrum Master Training

Acted as Scrum Master and Agile Coach in several projects

Helped transform company's databases into SaaS offering

Helped set up DR data center and consolidate 2 data centers into 1 by virtualizing servers

Manage a portfolio of complex initiatives that span one or multiple lines of business and excellence

Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization

Prepare estimates and detailed project plan for all phases of the project

Manage the day-to-day project activities and resources and chairs the project management team meetings

Manage project scope and changes

Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors, CIO and key stakeholders

Consultant, Senior Project Management Specialist, Agile CoachJan 2018 Dec 2018

Zimmer Biomet, Warsaw, IN

The Senior Project Manager is responsible for leading teams to deliver project(s) that span across one or more business units. Manage resources, schedules, and financials and adhere to stage gate quality and SDLC control guidelines throughout the full systems development life cycle. This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery. Contribute to process improvement initiatives as it relates to improving project delivery.

Responsibilities:

oManage a portfolio of complex initiatives that span one or multiple lines of business

oProvide on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones

oFull project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously

oManage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives

oReport on project success criteria results, metrics, test and deployment management activities

oWork creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence

oParticipate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization

oPrepare estimates and detailed project plan for all phases of the project

oProcure adequate resources to achieve project objectives in planned timeframes

oManage the day-to-day project activities and resources and chairs the project management team meetings

oMonitor staff performance and complete performance reviews

oProvide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership

oUnderstand interdependencies between technology, operations and business needs

oDemonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices

oManage project scope and changes

oParticipate and/or drive feasibility studies, vendor selections and proposals for evaluation by appropriate key stakeholders

oAct as an internal quality control check for the project

oManage ongoing quality control and participate in quality issue resolution

oAssist in dispute, negotiation, arbitration or litigation, as needed

oSupport formal/informal schedules to manage the engagement contract

oDefine the Statement of Work and Specifications for the requested goods and services

oDevelop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues

oSet and continually manage project and program expectations while delegating and managing deliverable with team members and stakeholders

oDelegate tasks and responsibilities to appropriate personnel

oMonitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

oDevelop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors, CIO and key stakeholders

oDetermine the frequency and content of status reports from the project and program team, analyze results and troubleshoot problem areas

oDefine success criteria and disseminate them to involved parties throughout project and program life cycle

oIdentify and develop trusted adviser relationship with project and program stakeholders, sponsors and university stakeholders

oCoach, mentor, motivate and supervise project and program team

oDeliver appropriate and effective executive level communication

oEnsure that projects and programs are proceeding according to scope, schedule, budget and quality standards

oManage project and program issues and risks to mitigate impact to baseline

oContinue professional development in order to keep abreast of emerging technologies, methods and best practices

oExtensive understanding of project and program management principles, methods and techniques

oOther duties as assigned

oProven success in providing on site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones

oPerformance reviews and staff development

oMonitor the performance of staff

oEstablish practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization

Note – September 2017 – December 2017 – I was out on medical leave.

Consultant, Scrum Master & Agile Coach, CapGemini Government Solutions, Washington, DCJan 2017 Sept 2017

Tier 1 Help Desk Process Design and Implementation of new tool and implemenations of new infrastructure and systems

oWorked with level one help desk to understand current environment in Salesforce

oWorked to optimize help desk processes in a KanBan and Agile with team input

oAssist Architecture team to implement infrastructure processes in the newly formed in the Government Solutions

oWorked to also integrateWorkDay system into their current environment

oInstituted Agile Scrum Methodology into Enterprise PMO. ERP (Oracle Ebusiness Suite 11 & 12.2.4, and WorkDay)

oPractice was first to be shifted to the Agile ScrumMethodology

oTrained employees in Scrum and Agile as a project management methodology and how it will help them to

odeliver a better and timely, and cost-effective product.

oEnsures that project deliverables satisfy project requirements.

oAssesses project requirements, while developing and recommending a sound approach or application to meet the needs of the project and client.

oFacilitates the creation of communication plans, ensuring that appropriate information is exchanged among key stakeholders, and conducts status review meetings among project team members and clients.

oManages and enhances project quality by providing ideas and suggestions to the team aimed at improving the effectiveness of their role, and of the project activities in general.

oTrained employees on use of new tool to help modernize toolset to fit the new processes developed

oFunctions as a team lead for projects including acting as the liaison to internal departments as needed.

oManages large and often multiple projects and participates in corporate initiatives to assist in meeting the company's goals.

oEnsures that project deliverables satisfy project requirements

oTesting and collaboration with busy and clients to ensure projects were on time and meeting expectations

oFull cycles of integration testing, QA testing, and UAT testing

Consultant, Senior Infrastructure Program Manager& Architect,KAR Auction ServicesInc. 2016-2017

Data Center Move Projects (Indianapolis, IN; Columbus, IN)

Gather Infrastructure requirements for the scope of a project from Architecture and Development Design Lead.

Provides Infrastructure support for all appropriate project activities.

Reviews completeness of Infrastructure plan for all infrastructure activities for integration into the overall project plan to introduce acquisitions into the current and new data center – this included

Provide high-level estimates and final estimates for the scope of work. This includes Hardware/Software and Labor estimates.

Submit work requests to and support those requests by providing clarity where needed.

Work with multiple MSP’s to identify key tasks and drive delivery.

Perform escalations as needed.

Monitors financials and takes action as necessary.

Integration of Oracle Suite version twelve into the PAAS environment as well as the new WorkDay solution into the same environment

Produces documentation as required in support of the project.

Assist with problem resolution.

Interfaces with internal departments to ensure the project is meeting guidelines (security, compliance, etc.).

Manages construction and deliver of all environments as per the project requirements.

Engages in requirements definition and ensures appropriate level of detail in non-functional requirements.

Manages construction of infrastructure environments/components.

Provides infrastructure support for all appropriate project activities, such as estimation and performance testing.

Develops plan for all infrastructure activities for integration into the overall project work.

Assists in timely defect resolution. Ensures creation/update of disaster recovery plan required to restore all impacted infrastructure components.

Participating in planning activities and assist with coordinating MSP support for technical deployments into production.

Functions as a team lead for projects including acting as the liaison to internal departments as needed.

Manages large and often multiple projects and participates in corporate initiatives to assist in meeting the company's goals.

Ensures that project deliverables satisfy project requirements.

Assesses project requirements, while developing and recommending a sound approach or application to meet the needs of the project and client.

Facilitates the creation of communication plans, ensuring that appropriate information is exchanged among key stakeholders, and conducts status review meetings among project team members and clients.

Manages and enhances project quality by providing ideas and suggestions to the team aimed at improving the effectiveness of their role, and of the project activities in general.

Determines, monitors and reviews costs, operational budgets, schedules and staffing requirements for project teams.

Mentors and trains clients, vendors and team members in project management methods, procedures and activities.

Manage and/or coordinate Company personnel and resources for the project (s).

Assist with preconstruction efforts.

Manage all aspects of project from inception.

Prepare and execute Project Executive Plan.

Assist in the preparation of the trade contracts and bid packages, as well as coordinate with the procurement teams.

Oversee performance of project including, project status, schedule, cost control, change management systems.

Maintain relationships with clients, designers and consultants.

Consultant, Scrum Master& Agile Coach,Cummins,Inc. 2013 2016

Global IT Transformation Projects (Columbus, IN; Minneapolis, MN; Bangalore, India; Chennai, India; Wuhan, China;Singapore)

Recognized current business challenges and formulate strategic vision in collaboration with the business subject matterexpertstosupportthestrategictransitiontothefinestITarchitectureandinfrastructuremodel

Worked with business consultant in creating an orchestrated roadmap of Oracle pillar system consolidation based on business priorities of each area. Cummins was Oracle shop with ULA. All major systems were Oracle with the exception ofPLM).

Established functional excellence areas to maintain global standards across the enterprise to assist in single points of accountability for IT issues, encompassing architecture and project management center of excellence for each segment of the software development lifecycle

Contributed in improving the enterprise architecture, including key systems, such as enterprise resource planning, product life cycle management, core data management (Oracle Hub), service oriented architecture middleware (Oracle Fusion middleware), and legacy and mainframe applications for proactive monitoring (Enterprise Manager 12c)

Instituted Agile Scrum Methodology into Enterprise PMO. ERP (Oracle Ebusiness Suite 11 & 12.2.4, and WorkDay) Practice was first to be shifted to the Agile ScrumMethodology

KeyHighlights:

Played a key role in realizing initial 25% cost reduction by aligning corporate IT strategy and roadmap with business goals without disrupting dailyoperations

Served as the driving force in increasing operational efficiencies as well as achieving 25% decrease in baseline IT spend in application support costs by consolidatingsystem

Led efforts in providing clear and comprehensive visibility through robust reporting and service-level agreement (SLA) tracking that increased manageability and flexibility of data center operations through the applicationofamodernized24x7serverandnetworkinfrastructurewithsecuritymonitoring

Spearheaded the implementation of common data and IT service center with common pool of resources in a customer-centric model with defined SLAs targeting current areas that required cost reduction and quality improvement

Enabled the consolidation, virtualization, and optimization of the combined IT infrastructure from five business divisions into one global IT organization by reducing redundant hardware and software administration through the combination of multiple datacenters

Maintainedbusinesscontinuitythroughtheinvestigationofexceptionaldisasterrecoveryplan

Successfully reduced downtime and increased employee productivity to drive the business by giving them moretimetoworkonprojectsratherthanmaintainingcurrentapplications

Successful implementation and coaching of the ERP program staff on the facets of the Agile Scrum Methodology as a full developmentlifecycle

Facilitated the ten scrum teams through coaching the Product Owners and Stakeholders in the new methodology rather thanwat

Consultant & Global Solution Delivery Manager,Cummins,Inc. 2012 2013

Global IT Implementation Projects (Columbus, IN; Minneapolis, MN; Bangalore, India; Chennai, India; Wuhan, China;Singapore)

Functioned as holder of request for information (RFI) sent to vendors and reviewed responses from vendors for requestedsolution

Guidedandmentoredvendortoensureproperprocessingandcompliancewithtechnicalstandards

Ensuredvendorclearlyunderstoodprojectrequirementsinsupporttostatementofwork(SOW)creation

PartneredwithvendorsindevelopingestimatesforprojectscopeandcreatingSOWforworktobeperformed

Took an active role in the Enterprise Architecture Council as the solution and infrastructure architect in charge of ensuringthedeliveryofsolutiontoenterprisestandards

Contributed in project change management processes to recognize potential scope changes to enable proper analysis on project schedule, cost, andquality

Conducted in-depth review on monthly vendor receiving to ensure alignment of work billed to work performed and toguaranteethatinvoiceswerereconciledandapprovedforpayment

Collaborated with the appropriate shared service project managers in charge of developing appropriate customer careplan,includingallSharedServicegroupsthatwerepartofthesolution

Handled the finance aspect of the business, encompassing overall financial report maintenance of vendor POs outliningthePOtotalsagainstspend,aswellascapitalsetagainstexpensetracking

Hybrid Waterfall/Scrum approach to projects; held daily stand up meeting during development and quality assurancephases

KeyHighlights:

Provided timely resolution to issues according to project schedules through close monitoring of service requests

Spearheaded and maintained engagement of the Project Team and implementation vendor in planning the steadystatesupporttransition,incollaborationwiththeassignedsharedservicessupportleader

Senior Project Manager & Scrum Master 2012

ProcessBusinessTransformation(PBT)Project(Schaumburg;India;Israel)

Provided exemplary leadership for key initiatives, including the organization of meetings with stake holders, sponsors,andleadsanddistributedallpertinentdatatotheteamandprojectrepository

Closelymonitoredandrecordedactionitemstocompletionbasedondevelopedprojectmanagementplans

Formedworkbreakdownstructuresinpartnershipwithtechnicalleads

Requestedandvalidatedhigh-levelestimatesfromtechnicalleadsanddevelopmentresourcesforeachtask

Generated and modified projectschedule

Worked with other project managers to assign resources from resource pool to schedule based upon demand from the otherteams

Instituted Agile Scrum Methodology into EnterprisePMO

Facilitated daily Scrum meeting to recognize hurdles, schedule, and costissues

KeyHighlights:

Successfully incorporated all existing legacy systems into the new AgilePLM version, as well as connecting the PLM to the new EBS ERP system through the Oracle Product Integration Pack (PIP) (v3) via the Oracle Fusion Middlewarelayer(v11)andintegrationofthenewOraclePLMAnalyticsPackage

Oversaw the upgrade of the AgilePLM (v 9.3.1.1) system, along with the incorporation and replacement of the ERP (SAP) with the new Oracle Ebusiness Suite (EBS) in various locations, including Columbus, Indiana; Minneapolis,Minnesota;Bangalore,India;Chennai,India;Wuhan,China;andSingapore

Senior Managing Consultant and Rational Products SuitePracticeManager 2010 2011

RationalImplementationandIRISReplacementProject

RenderedkeenoversighttothenewlyformedRationalPracticeatIndeconSolutions

Provided project leadership for key initiatives such as the new project rollout and training for mandatory use of rational toolsuite

Coordinated the configuration of tools for their project and facilitated training with IBM on tools for end users, in partnership with projectmanager

Collaborativelyworkedwithsubjectmatterexperts(SME)introubleshootingissuesandescalationtoIBM

Administered the rollout of rational products suite to project area, including the introduction of Jazz Suite for ICD- 10 Project, including Jazz Team Server and Rational Quality Manager, along with the incorporation of RQM with ClearQuest v7.1.2 and Requisite Prov7.1

Presented the scope of the project and handled profit and loss (P&L) of the engagement, including review and varianceanalysistorecognizecoststoprojectandidentifyissuestoberesolved

Hybrid Waterfall/Scrum approach to projects; held daily stand up meeting during development and quality assurancephasesInstitutedAgileScrumMethodologyintoEnterprisePMO

FacilitateddailyScrummeetingtorecognizehurdles,schedule,andcostissues

Assumed human resource functions, including the recruitment and hiring of employees required to fill all project- related skill sets to ensure engagementsuccess

KeyHighlights:

Directed seven simultaneous development projects in conformity with customer’s schedule without sacrificing quality ormoney

Successfully completed various initiatives,including:

Family Social Services Administration/ Vocational Rehabilitation

FamilySocialServicesAdministration/RationalCenterofExcellent

Rational Expert, Rational & Jazz ProductsSuite

SeniorProjectManager 2008 2010

eBusiness Development KAR Auction Services / ADESA Account, Liberty Mutual, and Covance (Carmel, IN; Montreal, QC; Bangalore and Chennai,India)

Applied exceptional management skills in overseeing the daily business activities, such as contract development, signing, andtracking

WorkedwithSales,Consulting,Legal,andotherbackofficeteamsandorganizationswithinTEKSystems

Interactedwithcustomeronaweeklybasistoreviewperformanceandresolveissues

Facilitated discussions to keep updated on performancestatus

Establishedandmaintainedpositiverelationshipsandpartnershipswithexistingandfuturevendors

Presented customer reports, ensuring that SLAs weremet

Accomplished technical and quality assurance reviews on all engagement team member projects and deliverables, asrequired

Took a lead role in recognizing and recruiting qualified employees to fill all project-related skill sets to ensure engagementsuccess

Applied technical expertise in assisting particular project area when introducing ClearCase and ClearQuest for SOX controlpurposes

Supported the SCM Team in establishing and implementing guidelines for projectarea

Consultant,SeniorProjectandEngagementManager (NewJersey;Toronto,Canada;Bangalore,India) 2007 2008

Served as key liaison between assigned customers, strategic partners, and internal team during the implementation and support ofsolutions

Established an open line communication, encompassing constant coaching and consulting that aided in nurturing credibility and promoting trust with customers during the solution implementation phase of Customer Engagement LifeCycle

Capitalized on industry expertise in developing long-term value realization plans by outlining and handling appropriateprojectsportfoliotoattaintacticalbusinessobjectivesofbusinessprocessowners

Provided critical business intelligence and opportunity management from the delivery perspective to consulting developmentdirectors,consultingengagementdirectors,andconsultingengagementmanagers

Oversawthetransitionfromsales,projectplanning,andultimatelyproduction

Performedstaffingfunctions,monitoringandadvisingonresourceutilizationinalignmentwithprojectneeds

KeyHighlights:

Assumed a key role in enabling maximum customer value throughout the customer engagement life cycle by providingleadership,guidance,andoversighttodeliveryactivities

Achieved high degree of customer satisfaction by nurturing strong and lasting relationships that led to the attainment of customers’loyalty

Led the successful execution of customer engagement life cycle by supporting the development of account strategies, in collaboration with sales while making sure that overall project and program delivery conformed with scope, budget, andmilestones

Drove efforts in aligning other projects across customers’ business by validating its vision through application ofvoiceofexperiencewithabroadperspectiveonprojectsandimplementationactivities

Consultant, Delphi Automotive Systems, Inc. ~ GlobalDevelopmentGroup 2004 2007

Mainframe Exit Projects and Major Enhancements to PLM and ERP Systems (Detroit, MI; Bangalore, India; Chennai, India; Costa Rica; Mexico; Shanghai, China; Malaysia;Singapore)

Directed the project enterprise application integration of new web-based systems to interface with engineering and SAPsystems

Contributedindefiningbusinessrequirementswiththedivisionalbusinessteams

Ensuredpropercoordinationofactivitiesbetweenbusinessandtechnicalteams asthepointofcontact

FormedinterfacesonbothPLMandERPsystems,alongwithwebservicestotransportdata

Created Java-based interface application to act as workbench for material and BOM data received from PLM system and prep for transport to ERPsystem

Conceptualized the technical design for the project, in compliance with the Delphi Global Architecture standards from business requirementsdocument

Hybrid Waterfall/Scrum approach to projects; held daily stand up meeting during development and quality assurancephases

KeyHighlights:

Streamlined efforts to promote quality assurance initiatives for projects, encompassing the development of quality assurance plan for Quality Assurance Team’suse

Established reputation for assuming increasing responsibilities, in collaboration with Global Development Architect and contracted DevelopmentTeam

ADECCO TECHNICAL, Indianapolis,IN, 2003-2004

Consultant,RocheDiagnosticsGlobale-BusinessDevelopmentGroup~HealthWear

COMPUTER HORIZONS CORPORATION, Indianapolis,IN, 2003-2004

Consultant, Eli Lilly &Company

4LANE DIGITAL, INC.,Burlington, VT, 2003-2003

Consultant & SoftwareEngineer

INDEPENDENT CONSULTING, Burlington,VT, 2000-2003

Consultant

IBM CORPORATION,Various Locations, 1998-2002

Software Engineer, Burlington,VT

ApplicationDeveloper AssistantSystemsAdministrator,Mechanicsburg,PA

Juris Doctor: InProgress

CALIFORNIA SCHOOL OF LAW, Santa Barbara,CA

Coursework toward Master of Business Administration: 2004 UNIVERSITY OF PHOENIX, Tempe,AZ

Bachelor of Science in Computer Science and Information Systems; Minor in Business Administration: 2000 ELIZABETHTOWN COLLEGE, Elizabethtown,PA

Project Management Professional (PMP)Training

ProjectManagementInstituteAgileCertifiedPractitioner(PMI-ACP)Training Information Technology InfrastructureLibrary (ITIL) Training

Green BeltTraining Lean ITTraining

Certified Scrum Master Training Certified Scrum Product OwnerTraining

Cisco Certified Network Associate (CCNA)Training

Certified InformationSystems Security Professional (CISSP) Training

Project ManagementInstitute ScrumAlliance

Languages

Pascal,COBOL,C/C++,HTML,XML,Java,Swing,CGI,ASP,VBScript,AssemblyLanguage, Visual Basic & Visual C++, SAS, SQL, Perl, VisualAge Java, IntelliJ Idea, CVS, Apache Jakarta, Apache Web server, WebSphere Studio Application Developer, SAP, JBOSS; Siperian; Oracle AgilePLM, Oracle Integration Pack, Oracle Ebusiness Suite, Oracle PLM Analytics (OPLA), Windchill PLM, Troux, ClarityPPM

RationalTools

RationalClearCase,RationalClearQuest,RationalRequisitePro,RationalSODA,Rational Method Composer, Rational Application Developer, Rational Build Forge, Rational Rose, Rational Robot, Rational TestManager, Rational Functional Tester, Rational Performance Tester, RationalDOORS

JazzSuite

JazzTeamServer,RationalQualityManager,RationalTeamConcert,Rational Requirements Composer, RationalInsight

OperatingSystems

DOS, Windows 3.1, 95, 98, NT, 2000, XP, 2003, Vista, 7, 8, IBM AIX v4.3, 4.3.2, 4.3.3,5.1,

5.2,Solaris,Linux(OracleandRedHat),Unix,OS/390(MVS),DECAlphaVMS

DatabaseSystems

DB2UniversalDatabasev.6,7,8,&9,OracleDatabase8i,9i,10g,11g,and12c Enterprise Editions, SQL Server v 2005, 2008, and2012

Middleware

WebSphereApplicationServerVersion3-8,OracleFusionSOAMiddlewarev10&11

Project ManagementStyles

Waterfall, RUP, Lean, Agile,Scrum

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