Jasmine

Waller

adob08@r.postjobfree.com

404-***-****

Atlanta, GA 30342

Skills

• Self-Starter

• Alphanumeric Entry

• Data Verification

• Written and Verbal Communication

• Multitasking and Prioritization

• Data Review

• Attention to Detail

• Document Transcription

• Data Entry

• Information Analysis

Education

Southwest Dekalb High School

Decatur, GA • 05/2010

High School Diploma

Professional Summary

Motivated professional offering proficiency in data entry and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous learning. Succeed managing information in different types database systems with accuracy- driven.

Work History

BC Forward Agency - Data Entry Clerk

College Park, GA • 07/2020 - Current

• Entered numerical data into databases with speed and accuracy using 10-key pad.

• Ensures quality service and effective and efficient operations support for assigned customers/clients.

• Reduced data errors by following standard operations procedures.

• Performs routine and various item processing functions under moderate supervision within process that has built-in checks and balances.

• Must be able to maintain speed and accuracy under pressure of heavy workloads and meet required productivity and quality standards.

Piedmont Hospital - Medical Scheduler

Vinnings, GA • 08/2019 - 02/2020

• Main responsibility is making patients appointments for practitioners with organizations.

• Gathering patient information to register or update information provided using Epic.

• Handling insurance documentation to ensure it is accurate and acceptable.

• Coordinate scheduling and referrals to other healthcare providers and services.

• Performed many tasks while following policies and procedures.

• Handled over 100 calls per day to address customer inquiries and concerns.

Caresource - Prior Authorization Specialist

Atlanta, GA • 07/2018 - 07/2019

• Assists with Utilization Management processes.

• Convert information obtained from providers/members, (received via fax, phone or mail) into electronic records.

• Facilitate/assist authorization of benefits for out-of-network providers including completion of appropriate forms that are distributed to physicians' offices, provider relations and generation of approval letters.

• Complete necessary contact with provider/member to verify newborn information.

• Assist PCC team support as directed.

AppleOne Medical - Records Auditor

11/2017 - 07/2018

• Pay attention to detail.

• Knowledge of grammar and punctuation.

• Ability to work to time constraints.

• Preparing and sorting documents for data entry.

• Entering data into database software and checking to ensure accuracy of data that has been inputted.

Grady Memorial Hospital - Medical Scheduler

Atlanta, GA • 06/2015 - 10/2017

• Supported phone center with high volume calls averaging 11,000 calls per month, scheduling appointments.

• Navigating insurance company websites to obtain pre authorizations and referrals to confirm coverage and resolve issues.

• Scheduled all Biopsies, Mammograms, MRI, CT Scans, and Ultrasound/Screening.

• Offered friendly and efficient service to all customers, handled challenging situations with ease.

Chime Solutions - Medical Scheduler

Morrow, GA • 09/2013 - 06/2015

• Answered inbound calls in call center environment.

• Verified patient demographic and insurance information, re.

• Routinely addressed client questions and concerns regarding medical procedures and policies.

• Maintained and organized professional environment for clients and physicians.

• Scheduled appointments, maintained confirmation schedules, provided test results and coordinated insurers.

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