Medical Receptionist
Resume:
Yvonne R. Barnes
Greensboro, NC, 27405
Contact: 252-***-****
Email: *********@*****.***
Objective
Seeking a full-time medical office position at private practice or large healthcare company that requires exceptional organizational and interpersonal skills.
Experience
(Feb 2018- July 2019)
Internal Vision Behavioral Health Louisburg, NC
Peer Support Specialist
Assist members in articulating personal goals for recovery (mental health and substance abuse) with one-to-one contact (face-to-face and telephonic). PS will support members in identifying and creating goals and developing recovery plans utilizing the members’ skills, strengths, supports and resources to aid them in achieving those goals.
Assist members in working with their case manager and treatment team in determining the steps he/she needs to take in order to achieve these goals and self-management.
Assist members in linking to community groups and fellowships that would be appropriate for the member’s behavioral health needs. Utilize tools such as the Wellness Recovery Action Plan (WRAP) to assist members in creating their own individual wellness and recovery plans.
Use ongoing contact and positive rapport with the member to teach how to identify and combat negative self-talk and how to identify and overcome fears using identified literature, media, etc. Members will gain hope, learn to identify their strengths and combat negative self-talk. Assist members in building social skills in the community that will enhance self -management.
(March 2016 – Dec 2017)
Wakefield of Internal Medicine (Dr. Lavina Reyes)
Raleigh, NC
Medical Assistant/Office Assistant
• Report to clinical coordinator or practice administrator
• Perform nursing procedures under supervision of physician or physician assistant
• Assist physician and physician assistant in exam rooms
• Escort patients to exam rooms, interviews patients, draw blood, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart
• Give instructions to patients as instructed by physician or physician assistant
• Ensure all related reports, labs and information is filed is available in patients’ medical records prior to their appointment
• Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required
• Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls
• Triage and process messages from patients and front office staff to physicians and physician assistants
• Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
• All other duties as assigned by clinical coordinator or practice administrator
(April 2003 - December 2015)
Perry Medders Medical Group (Novant Affiliate)
Louisburg, NC
Medical Assistant/Office Assistant/Receptionist
• Triage patients
• Make patient call-backs
• Perform EKG’s
• Call medication refills
• Assist with front office staff when needed (file records, operate switchboard, and greet patients)
• Access and update patient EHR in EPIC system
Greet patients when they arrive at the office and provide them with any necessary paperwork or other information
Collect co-pays and other fees required prior to the office visit or treatment
Direct patients to the lab area for scheduled blood work and other testing
Verify insurance coverage and assist the billing department with processing claims
Schedule appointments and confirm appointments two days in advance
Assist patients with re-scheduling appointments and other scheduling issues
Communicate test results to patients when directed by physicians or nursing professionals
Inform patients of credit card declines and other billing issues
(March 2000- June 2002)
Louisburg Internal Medicine
Louisburg, NC
Medical/Office Assistant
• Report to clinical coordinator or practice administrator
• Perform nursing procedures under supervision of physician or physician assistant
• Assist physician and physician assistant in exam rooms
• Escort patients to exam rooms, interviews patients, draw blood, measure vital signs, including weight, blood pressure, pulse, temperature, and document and update all information in patient’s chart
• Give instructions to patients as instructed by physician or physician assistant
• Ensure all related reports, labs and information is filed is available in patients’ medical records prior to their appointment
• Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required
(1999-2000)
Duke University Medical Affiliate (Dr. Paul Kile, MD)
Louisburg, NC
Medical Assistant
• Greet patients
• Triage patients and assist with procedures and exams
• Perform nursing procedures under supervision of physician or physician assistant
• Operate switchboard and schedule appointments
• Update patient charts using Allscripts healthcare software
Education
1997
Vance Granville Community College
Henderson, NC
CNA I & CNA II
Vance Granville Community
College Henderson, NC
2008
Medical Terminology Certification
2017 Durham, NC
NC Peer Support Specialist Certification
(*Mobile Training Class at the Hyatt)
References
Dr. Nicole Collins, MD 919-***-****
Janet Johnson 252-***-****
Calotta Davis 919-***-****
Contact this candidate