Jill Hoffman

Seattle, WA *****

206-***-****

adoaz2@r.postjobfree.com

PROFESSIONAL SUMMARY

Personable Apartment Manager with expertise in contract and lease negotiation, tenant application review and rent collection and payment management. Offering 3 years of experience managing apartment community of 32 units.

In-depth knowledge of property management, including financing and budgeting and marketing and leasing.

Efficiently oversee all operational aspects of Gladstone Apartments, including building positive tenant relationships, managing office operations, and coordinating maintenance. Versatile Property Manager bringing solid blend of people skills combined with ability to implement and enforce property rules and regulations. Experienced Residential Property Manager successful at raising occupancy rates by securing long-term tenants. Positive and diligent Management that is professional and effective at promoting resident satisfaction by address concerns, spearheading repairs, and implementing updates to enhance properties.

Enthusiastic Onsite Manage eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Apartment Management. Motivated to learn, grow and excel as a Real Estate Property Manager

SKILLS

Customer service-focused

Property tours and inspections

Maintenance knowledge

Marketing and advertising

Tenant and eviction laws

Affordable housing programs knowledge

Leasing and sales

City and county regulations

Knowledge of building codes

MS Office

Building operations

WORK HISTORY

APARTMENT MANAGER 12/2020-08/2021

Crest Apartments Metropolitan Mgmt.

Managed property financial records by collecting rent from 52 tenants and reconciling monthly accounts payable and receivable.

Met with potential tenants to negotiate rent, explain occupancy terms, and show available units.

Conducted move-out and move-in inspections to determine charges for damages and market readiness.

Utilized social media, Craigslist, Zillow, banners, and signs to advertise vacant apartments.

Prepared and processed lease and rental applications using Real Page Application

Always maintained units for market ready.

Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.

Coordinated with janitorial and engineering staff on maintenance and upkeep.

Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.

Compiled maintenance and repair for tenant’s requests in a more than a timely manner.

Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

Administered operations to handle needs of 52 property units.

Oversaw monthly collections of over $65,000.00 in rental collections while maintaining positive relationships with tenants.

Delivered emergency 24-hour on-call service for tenants on building issues.

Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.

APARTMENT MANAGER 09/2018 to 12/2020

Capstone Real Estate Investments LLC Seattle, WA

Managed property financial records by collecting rent from 32 tenants and reconciling monthly accounts payable and receivable.

Met with potential tenants to negotiate rent, explain occupancy terms, and show available units.

Conducted move-out and move-in inspections to determine charges for damages and market readiness.

Utilized social media, Craigslist, banners, and signs to advertise vacant apartments.

Prepared and processed lease and rental applications using On-Site.com

Assessed property on a weekly basis, compiled information and wrote reports regarding findings for submission to Jeannette Maxfield, Property Manager at Capstone Real Estate.

Always maintained sufficient number of units market ready.

Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.

Coordinated with janitorial and engineering staff on maintenance and upkeep.

Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.

Compiled maintenance and repair for tenant’s requests in a more than a timely manner.

Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

Administered operations to handle needs of 32 property units.

Oversaw monthly collections of over $30,000.00 in rental collections while maintaining positive relationships with tenants.

Delivered emergency 24-hour on-call service for tenants on building issues.

Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.

CHILDCARE PROVIDER (OWNER) 09/2008 to 06/2013

Jill's Happy Day Daycare Seattle, WA

Prepared group activities to enhance socialization, communication, and problem-solving skills for children.

Managed safety and security of all children under care.

Kept all areas neat, clean, and properly sanitized.

Offered top-notch care to 5+ children at once, ranging in age from 3 months to 6 years.

Met with parents about daily activities, positive developments, and issues.

EDUCATION

Elementary/Early Childhood Ed Elementary/Early Childhood Ed

University of Nebraska Kearney, Kearney, NE

ADDITIONAL INFORMATION

Previous Job Descriptions available on demand.

References also available.

Professional Reference: Jeannette Maxfield, Real Estate Property Manager at Capstone Real Estate

Email: adoaz2@r.postjobfree.com

Cell: 425-***-****

Personal Reference: Brad Marino

Email: adoaz2@r.postjobfree.com

Cell: 206-***-****

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