Receptionist Customer Service Teller

Professional Summary

PLEASE INPUT YOUR OWN JOB SUMMARY HERE. BELOW IS JUST AN EXAMPLE I am a skilled business professional that provides a high aptitude in editing, story-board delivery and outstanding media productions. I possess exceptional technical savvy with a gift in relationship building, training and presentation skills

Skills **PUT I YOUR SKILLS IN THE BOXES. DON’T NEED TO FILL UP ALL BOXES

Microsoft Office

Data Entry

Foreign Currency

Cash Management

Work History

04/2014 to Current

Customer Service Agent/Teller, Lenlyn Limited - Seatac, WA

●Buy and sell foreign currency.

●Buying and selling foreign currency.

●Performing data entry of payments rather cash; credit or debit sometimes encashment of old Traveler's Checks for our customer's.

●Accurately giving change, and processing transactions completing HVT paperwork in Dell PC;

●Some light receptionist work and housekeeping.

●Assisting customer's with Q&A’s to best help them to make sound financial choices to or from their trip.

●Balance till/safe rather open or close.

05/2010 to 04/2014

Customer Service Agent/Teller, Travelex - Seatac, WA

●Maintained excellent customer service.

●Light receptionist duties

●Assisting customers with buying and selling of foreign currency; as well as USD.

●Accurately receive and give correct change if paying in cash. Some other transactions may involve a debit or credit card transaction.

●Provided customers with Western Union, pre-paid phone cards; encashment of old Traveler's Check's as well as selling cash passports for international travel as opposed to carrying around a lot of USD cash.

●Assisted customer's with Q&A's to best help them to make sound financial choices to or from their trip.

●Balanced store till/safe rather open or close.

07/2006 to 02/2010

Teller, McCarthy Finance – Kent, WA

●Maintain, count, receive, balance and safeguard cash and other negotiable items according to established policies and procedures to ensure validation of center assets.

●Performed opening and closing procedures, including but not limited to: preparing bank deposits or re-deposits, investigating and resolving report discrepancies, and verifying money in the cash drawer and safe.

●Cashed checks using established risk analysis to prevent possible fraudulent activities.

●Learned to review, interpret and act upon reports used to open new payroll advance loans.

●Make collection calls on all loans and checks that have been returned.

●Provide and market company services, including but not limited to: Check Cashing, Loans, Money Orders, wire transfers, postage stamp, and distribution of other financial services.

07/2006 to 02/2010

Customer Service Rep., Chevron – Kent, WA

●Maintained excellent customer service.

●Serviced customers with fuel, lottery sales as well as food and beverage.

●Trained new hires

●Stocked the cooler, made fresh coffee/prepared hot foods, cleaned store and core-cleaned the fuel pumps, trash, grounds outside of the store.

●Managed opening or closing between three shifts; received cash or cards for purchases balanced till and safe for incoming and outgoing of cash as well as filled the safe; assisted auditors when needed.

●Performed some light receptionist duties.

09/2000 to 02/2002

Teller, Checkmate – Kent, WA

●Maintained excellent customer service while assisting customer's with questions or issues regarding their accounts in person via phone or correspondence.

●Used computerized system for tracking, information gathering, and/or troubleshooting.

●Required basic knowledge of the organization, products and/or services/good communication and problem solving skills.

●Maintained register sales, processed payday loans, checks; wire transfers and money orders. Checked and balanced all. Daily safe transfers; open/close store and light housekeeping.

01/1999 to 02/2002

Assistant Resident Manager, Terra Villa Apartments – Kent, WA

●Maintained excellent customer service; cleaned the grounds daily and laundry rooms.

●Set appointments to show apartments for rent.

●Tagged and sometimes had to have vehicles towed that didn't have a resident parking sticker.

Education

Certificate: Computer Processing

Washington School for Secretaries – Washington D.C.

Military: Rank E-3 Private 1st Class

Army National Guard – Washington D.C.

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