Recovery Center Case Manager
Resume:
Raychel North
Prestonsburg, KY *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Tcadc Temporay Alcohol and Drug Counselor
EDGEWATER RECOVERY CENTER
December 2020 to Present
Accurately documenting and evaluating progress and effectiveness of therapeutic plans. Monitoring progress of participates in clinical supervision as well as responding to acute care needs. Analyzing client psychosocial assessment and risk factor analysis and implementing a treatment plan. Developed relationships with community resources, referral sources, agencies and associations for client care needs.
Maintained case records in accordance with counseling center standards. Completed discharge documentation on each client that included an explanation of the aftercare plan. Attended all clinical staff meetings and team conferences to become more familiar with counseling procedures and protocol.
Utilization Review Specialist
Edgewater Recovery Center - Pikeville, KY
December 2020 to Present
• Analyzes and reviews for Inpatient, Residential, Intensive Outpatient and Moderate Intensive Outpatient patients in the treatment program.Works with the physician and clinicians to maintain the appropriate level and quality of care.
• Provides proactive management of acutely and chronically ill patients with the objective of improving quality outcomes and decreasing costs.
• Provides feedback to treating physicians regarding a member's discharge plans and available covered services including identifying alternative levels of care that may be covered.
• Implements workflow that presents facility-patient status updates and addresses barriers to discharge at regularly held concurrent review rounds.
• Addresses care and documentation issues with the Nurse Manager and Director as appropriate for training and problem resolution.
• Coordinates an interdisciplinary approach to support continuity of care, authorizations for covered services as needed for members.
Targeted Case Manager
EDGEWATER RECOVERY CENTER
January 2019 to September 2020
Provided support to program participants by arranging services and sourcing relevant support. Informed participants of community resources including mental health counseling and job placement services.
Conducted assessments of participants to determine personal strengths, accomplishments and challenges in order to develop customized programs. Networked within local community to build professional relationships with healthcare providers, and outreach program leaders.
Documented case notes daily and coordinated follow-up for seamless case management. Completed psychosocial evaluations and needs assessments. Coordinated individualized discharge plans to manage safe transition back into community and home environments.
Updated treatment plans on monthly basis with latest intervention strategies and progress notes. Peer Support Specialist, Hope in the Mountains
Hope in The Mountains - Prestonsburg, KY
March 2017 to September 2019
Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
Transported individuals to medical appointments and support meetings whenever needed. Offered constructive feedback and contributed ideas at weekly staff meetings. Education
BACHELORS OF SCIENCE
UNION COLLEGE
December 2007
Skills
• Assessing Needs
• Goal Setting
• Excellent Organizational Skills
• Excellent Communication Skills
• Problem-Solving skills
• Computer Literate
• Case Management
• Group Therapy
• Behavioral Health
• Crisis Intervention
• Mental Health Counseling
• Addiction Counseling
• Motivational Interviewing
• Behavioral Therapy
• Social Work
• Curriculum Development
• Crisis Management
• Cognitive Behavioral Therapy
• Behavior Management
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