SARAH MASCHKE

Blackfalds, AB T*M *L* 403-***-**** adoat5@r.postjobfree.com

Professional Summary

Crisis, Emergency Management, and Safety Professional with over 14 years of successful experience in Emergency Response and Safety. Recognized consistently for performance excellence and contributions to success in the Safety and Emergency Management industry. Strengths in Communication, and Leadership backed by training in Disaster and Emergency Management.

Education

Diploma: Disaster and Emergency Management 08/2019 NAIT - Edmonton Alberta

Accomplishments

Supervised team of 13 staff members for turnarounds. Documented and resolved conflict issues amongst staff which led to respect, enhanced capacity, and trust amongst team members.

Collaborated with Dow Operations team in the development of Training Manuals for Multi skilled operations, Inside and Outside operations, panel tech, glycol loading, and troubleshooting manuals for DCS and equipment issues. Developed emergency response communication manuals for dispatching. Created spreadsheets and forms to enhance organization during emergency events. Trained and mentored new hires in procedures, processes, and workflow during regulatory and emergency operations.

Skills

Microsoft Office

Exceptional communication skills

Administration

Customer service support and conflict

resolution

Dispatching, resource, and response

coordination

Emergency response

Working under extreme pressure

Flexible & Adaptable

First Aid/CPR

Planning and Coordination

Self-motivated professional

Tech-savvy

Staff scheduling procedures

Project management experience

Policy and procedure modification

Scheduling

Collaboration

Excellent work ethic

Organization and Time management

Teamwork

Leadership

Written Communication

Work History

ACCESS CONTROL/EMERGENCY DISPATCH/EMR 09/2016 to Current SECURITAS – Lacombe County, AB

Managing security for incoming stakeholders, visitors, and employees that come to site Establishing communications, and first point of contact for all people accessing facilities through email, telephone, and face to face interactions. Following site policies, protocols, and procedures for access. Processing emergency calls through dispatching system for NOVA Chemicals Hazmat, EMS, or Fire servicing.

Dispatching appropriate response for transportation emergencies in Canada and USA for inbound and outbound products.

Thorough knowledge of ERAP and site Emergency Response processes. Development of on-site procedures and Emergency Response manuals for dispatch. Mentoring and training all new hires for front end. Knowledge and use of FLIR temperature screening equipment in response to COVID-19 EXPERIENCE cont.

Management of scale operations during back shift for bulkers and shipments of plastic across Canada and USA.

Operation of site warehouse for back shift procurement of supplies, tools, and equipment. Maintained excellent attendance record, consistently arriving to work on time. Prepared a variety of different written communications, reports and documents to ensure smooth operations.

Demonstrated respect, friendliness and willingness to help wherever needed. Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

FIREFIGHTER 08/2014 to 09/2016

SAFETY SERVICES PROFESSIONAL – SAFETY BOSS – Red Deer, AB Emergency and safety servicing and support management for large and small upstream and downstream operations.

Developed and maintained Emergency Response Plans (ERP's) for clients. Multi-skilled operations and development including technical rescue, firefighting, confined space rescue, air quality monitoring (AQM), gas detection, SABA and SCBA maintenance, NORMS monitoring and protection processes.

Management of inventory control measures, employee tracking, exposure hours, and ordering supplies.

Development of spreadsheets and logging to enhance effectiveness of operations while in the field to reduce time and organize processes.

Provided thorough training, mentoring, and employee development. Lead work crews of up to 15 people.

Cultivated and led periodic hazard assessment surveys to meet operational goals in accordance with outside agency reporting.

Reviewed, revised and prepared written resources to document organizational safety programs and policies.

Performed worksite safety assessments and made actionable recommendations to update procedures, improve environments and optimize worker behaviors. Demonstrated leadership by making improvements to work processes and helping to train others.

Demonstrated self-reliance by meeting and exceeding workflow needs. RAIL TECHNICIAN 08/2006 to 08/2014

CANAC/RAILSERVE – Lacombe County, AB

Conducting wash/dry operations, which included, interior lining inspections, prepping, changing out caps, checking gates for operation, and putting seals for loading in SAP for tracking

Inspected inbound cars for defects and flagged for Procor Reported any found defects on cars to yard master and Procor for repair Conducted rail switching operations for wash/dry and outbound switch lists for CN and CP Tracked car movement through SAP and moved cars in database Loaded polyethylene pellets into hopper cars according customer orders and distribution lists Loaded glycol into tank cars for transport to Port Moody. Also manually loaded spec glycol for distribution from Prentiss

Weighed loaded polyethylene cars according to car marks and/or rail weight regulations heavy/light cars

Management of rail inbound and outbound logistics, staging, inspection, and car status within standard operational guidelines

Research and development of training manuals for use by DOW for poly and glycol loading this included inside loading, outside loading, multi-skilled operator, wash technicians, glycol loading, and troubleshooting guides for panel and loading operations Development of standard operating procedures (SOP's) for loading processes. Trained colleagues and new employees in Canadian Rail Operations Regulations (CROR) Communication almost inclusively through radio for switch movements and car movements Exceeded goals through effective task prioritization and great work ethic. Proved successful working within tight deadlines and fast-paced atmosphere. Used coordination and planning skills to achieve results according to schedule. Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Developed and maintained courteous and effective working relationships. FIREFIGHTER – BLACKFALDS – Blackfalds, AB

Emergency Management and situational awareness.

Fire ground operations.

Professional development training.

Mentored and trained new recruits.

Operation of fire apparatus.

Inspection and maintenance of equipment.

Teamwork and team building exercise development.

EOC and fire ground operations management.

Leadership training.

Development of school preparedness initiatives and fire prevention learning opportunities for students and parents.

Hands on fire prevention exercises and prop development. Vulnerable sector check August 2020.

Answered emergency situations quickly and assessed conditions to contain fires, assist victims and prevent escalation

Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property

Administered emergency treatment and medical care to people injured in accidents and fires Responded directly to residential and business emergency situations to serve community Set up and operated hydraulic, pneumatic, manual and power tools in emergency situations Informed and educated local community members about fire prevention and safety Worked on equipment desk and demobilized equipment including fire engines, water tenders and other machinery used in responding to incidents Certifications

Security License in good standing

EMR Registered with ACP

Firefighter Level 1/2 - Lakeland college

Public Safety Telecommunications 1 - APCO Institute ICS 100

ICS 200

ICS 300

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