DAVID MACEY

Sales Manager

adoaqc@r.postjobfree.com (302) 388 – 6803 Wilmington, DE in/davidJMacey

WORK EXPERIENCE

EDUCATION

SKILLS

• Sales & Negotiation

• Management

• Solution Based Sales

• Customer Service and Relations

• Written & Oral Communication

• Digital Marketing/Advertising

Di

• Active Listening

• Adaptable & Coachable

• Microsoft Office & Excel

MEDI WEIGHT LOSS Hockessin, DE

Sales and Office Manager August 2020 - Present

• Increase profits by $20,000 and exceed monthly quota conversion rate by 20% consistently through effective sales tactics of products and programs including vitamin injections and supplements.

• Manage and generate leads and sales through TV commercials, Google AdWords, Facebook, and patient referrals.

• Tasked with training new sales associates at corporate and potential franchise owners.

• Oversee billing coding, insurance claims, staffing, payroll, QuickBooks, inventory, expenses, and employee schedules.

HOCKESSIN ATHLETIC CLUB Hockessin, DE

Membership and Advertising Sales Consultant June 2018 – August 2020

• Promoted to Membership Advertising Consultant for exceeding expectations.

• Exceeded quota 18/21 months since start date and consistently exceeded new membership quota by over 120%.

• Gained over 400 new member signups that exceeded quota expectation of 331 signups in 2019.

• Surpassed team of 4 other employees in sales/month of advertising and new membership signups.

• Establish and maintain relationships with over 15 clients that each pay $15,000/year to advertise their business. Customer Service Representative June 2016 – August 2017

• Performed accounts receivable and end-of-shift reconciliations supporting two programs.

• Scheduled and confirmed appointments via telephone and in-person for potential and existing clients.

• Answered and directed telephone calls to ensure customers receive accurate answers to all questions. CAPITAL ONE Wilmington, DE

Customer Service Solutions Specialist September 2017 – June 2018

• Awarded by management as the “All-Star” in 2018 for exceeding required performance objectives.

• Chosen by management to lead, train new hires, and mentor 20 employees.

• Maintained highest efficiency numbers on the team and as a result selected as a candidate for promotion.

• Ensured the highest level of integrity while preserving confidential information for all clients. METLIFE Newark, DE

Financial Services Representative March 2015– May 2016

• Developed and cultivated clients by establishing needs and recommended appropriate products and services.

• Consistently met and exceeded company objectives and persistently addressed needs of the clients.

• Utilized data, market trends, and industry knowledge to develop personal business and marketing plan.

• Demonstrated outstanding client service and support by continuing to assist clients in achieving their changing financial objectives.

UNIVERSITY OF DELAWARE Newark, DE

Bachelor of Health Behavior Science Graduated: 2014 Major: Health Behavior Science, Minor: Leadership

Awards: Dean’s List 2013 & 2014

Student Internships: Focused on personal training, physical therapy at Elite Physical Therapy, and sports coaching while working at Hockessin Athletic Club. Pioneered and launched “Lose It for Life” nutrition program for clients.

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