Managing Partner Marketing Coordinator
Resume:
PHILIP EARL HOWARD
Bolton Landing, New York, 12814
Mobile- 781-***-****
**********@*****.***
EXPERIENCE:
*/****-**/**** - *** Restaurant Group
Vice President
In charge of 4 locations in Upstate New York, Saratoga Springs and Clifton Park. Responsible for all aspects of operations and Human resources as well as menu and future concept development. Managed concepts through pandemic and developed Takeout/Delivery programs to help maintain sustainability of company.
5/2016-12/2019 - Legal Sea Foods LLC
Sr. Director of Operations
Responsible for Out of state market for Legal Sea Foods operations from New Jersey, PA., Washington DC and N. VA and Atlanta, Ga. Oversee all aspects of the operations including staffing and financial responsibility as well as facilities responsibilities. Opened first Legal Sea Bar concept in Union station, designated as one of the concepts for future growth of legal’s. Responsible for 10 units.
3/2011 – 5/2016 EHT Consulting
President
Project – Consulting with Stones Hospitality Group. 2 full serve locations in Lowell/Chelmsford area, unique menu’s featuring local produced food, establishing systems for operations to improve profitability and organization. Staff development, Management development and financial reporting tools implemented. Have improved store level contributions over 5% in COGs over first 6 months to 2012 results.
Project – Consulting for Boston Burger Inc.- developing systems for internal operations, Management recruiting and ongoing development, Strategy planning for growth in Boston market. Overhead cash flow, and store level profitability, partnership organization.
Previous projects included 12 month agreement to open and develop all management systems for startup concept on South Shore of Boston, Wahlburger’s, for Paul Wahlberg, and Family. Over saw all phases of concept development including design, construction, product procurement, and staffing, including management training, financial systems, 4400 sq. ft. build out, annual revenue year 1 was over 3.3 million, on a $12.75 PPA.
2/04 – 5/10 CHAIR5 RESTAURANTS LLC, WELLESLEY, MA
Vice President of Operations
Oversee the opening, operations, and P&L’s for these 17 units. Quick Serve style restaurants with average unit volumes of $1.3 million
Direct reports include; Controller, Office Manager, Four Regional Managers, Regional Training Manager, Marketing Manager.
Responsible for growth and financial development of company with planned future
of 36 units in Massachusetts and Southern New Hampshire
6/10 - 2/11 STELLAR RESTAURANT GROUP d/b/a BOLOCO
Responsible for development of second concept, Pollo Campero;
Opened three units.
Opening director for 17 units; responsible for overseeing all phases of architecture and construction, designing kitchens, assisting in front of house design, hiring all management, Coordinated all Franchisee responsibilities, including trade dress and conforming to Corporate policies and procedures
Continued responsibility for all staff training programs, established regional training locations.
Generated sales of two, top 12 sales generating stores in the entire system of over 510 units.
Achieve consistently above average scores within the system’s Quality Assurance audits. Recognized in 2008 as highest average scores in the system.
Actively involved in Real Estate selection, review process.
have successfully reduced labor to meet our matrix, and achieved over 4.5% reduction in payroll as a franchise, while improving comp sales to a rate of over 9.5%. (2008),
Established relations with multiple local vendors and have acted as purchasing agent to include proprietary products brought into Boston market.
8/03 – 1/04 FRESH CITY CONCEPTS LLC, NEEDHAM, MA
Director of Operations, Newington, NH
Worked exclusively on opening of new concept in NH for this operator of 5 Fresh City restaurants in 3 Northeastern states
Established systems to rollout to franchise community
1/97 – 7/03 LEGAL SEA FOODS, INC., BOSTON, MA
Director of Operations, Mid-Atlantic, NY, NJ regions
Opened new restaurants in Mid-Atlantic, New Jersey/New York, and Florida markets with responsibility for over $50MM in annual revenue for this full service seafood restaurant chain
Direct Reports, Marketing Coordinator, 5-7 General Managers, Culinary Director.
Coordinated the opening of 6 new market locations along the East coast
Served on the Presidential Advisory Committee for the owner
Chairperson for Back Bay Association – Retail, Hospitality Industry’s
Assisted company growth from 11 units to over 27
Oversaw hiring and development/training of new candidates in southern region
4/93 – 12/97 HILLTOP STEAKHOUSE, BRAINTREE, MA
Managing Partner
Oversaw this $5+MM, Family style, Steakhouse restaurant on South Shore
Reported directly to Owner; retained after sale of company as operating partner
In Store financial procedures- both Inventory, and Reporting, to owners
Initiated labor saving schedule writing program
10/91 – 3/93 BACK BAY RESTAURANT GROUP, BOSTON, MA
General Manager, Boston, MA
Opened new $4MM concept in Cambridge Side Galleria
1988 – 1991 T.G.I. FRIDAY’S, INC., DALLAS, TX
General Manager, West Hartford, CT
1987 – 1988 APPLETON INNS, LOWELL, MA
General Manager
EDUCATION:
1979 – 1981 CALIFORNIA STATE UNIVERSITY, CHICO, CA
Business Mgmt/Communications
1977 – 1979 UNIVERSITY OF NEW HAVEN, WEST HAVEN, CT
Coursework in Business Mgmt.
REFERENCES UPON REQUEST
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