Rachael Ammellia Cloke

Wyaby Road Carapichaima

1-868-***-****

adoag7@r.postjobfree.com

OBJECTIVE

To apply theoretical knowledge and practical experience in the field and to aid and benefit your organisation in achieving its objectives.

EDUCATION

S. Timothy’s Custom Clerk, Certified Broker Currently

• Grade 1 Custom Regulation Laws

Synergy Training Institute Limited Year: 2021

• Human Resource Management Certificate

Trinizuela Technical and Vocational College Year: 2010

• Basic Construction Diploma

Trinizuela Technical and Vocational College Year: 2010

Technical Certificate in Electrical and Electronic Engineering Diploma

• Engineering Fundamentals 1

• Electrical and Electronic Applications

• Engineering Fundamentals Practical

• Engineering Fundamentals Applications

• Certificate in Health and Safety

National Training Agency Year: 2009

Domestic Electrical Installation

Carapichaima Senior Comprehensive Secondary Year: 2007

CXC – O Level - 6 subjects

Mathematics III

English II

Chemistry III

Physics III

Technical Drawing II

Electrical and Electronic Technology II

WORK EXPERIENCE

REESAL INDUSTRIES LIMITED December 2014 – To date

Customs

• Negotiate freight rates for importing and exporting with different shipping agencies.

• Consult with broker to ensure all documentation is accurate.

• Book and ensure transportation for collection of containers.

• Assist broker on clarification on imported items.

• Prepare necessary documents for the shipping agency such as performa invoice, certificate of origin, CARICOM invoice, shippers’ letter of instructions and packing list for exports.

• Prepare necessary payments and charges to ensure the clearing of containers.

Accounts Department

• Efficiently process vendors invoices and update Dac-easy account.

• Open and assign new vendor accounts.

• Coordinate approval processes of all accounts payables invoices.

• Prepare cheque payments for due invoices.

• Research and resolve all payment problems.

• Use Micropay to process all employees salaries on a timely basis.

• Reconciliation of company’s credit cards.

• Preparing of Salesman Commission

• Sort salesmen bills and file according to terms of sale.

• Purchasing of stationary for office staff.

• Deposit cash of sales daily (Wholesale & Retail).

Lane Attendant

• Provide customer service by greeting, assisting and clarify unanswered queries.

• Assist walk in customers with locating products.

• Restock products at end of the day as well as record products going out of stock.

• Recommend products to customers, based on customers’ needs and interests.

• Collaborate with colleagues to exchange information, such as selling and marketing information.

Retail Cashier

• Processing cash, cheques, and credit card Transaction.

• Resolving queries, refunds, and purchase exchange.

• Matching and Sourcing Stock.

• Consult with customers on the best solution for their construction.

• Managing sales of all electronic items – including scratch & dent.

• Creating & Processing Pro-forma Invoices.

• Balancing off cash flow.

• Preparing Sales & Bills Inventory.

Khan’s Variety Store January 2011 – December 2013

Store Manager

• Complete store operational requirements by scheduling and assigning employees; following up on work results.

• Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent.

• Manage all controllable costs to keep operations profitable.

• Manage stock levels and make key decisions about stock control.

• Analyse sales figures and forecast future sales.

• Analyse and interpret trends to facilitate planning.

• Interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development.

• Ensure standards for quality, customer service and health and safety are met.

• Respond to customer complaints and comments.

SKILLS

REFERENCES

Carlen Coldeira Nicole Resal

Grade III Customs Clerk General Supervisor.

SCL Trinidad Ltd. Baldeo Shopping Mart.

1-868-***-****. 1-868-***-****.

Microsoft Office

Proficient in Dac Easy Software

Computer Literate

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