Clerk General Office Staff
Resume:
Rachael Ammellia Cloke
Wyaby Road Carapichaima
***************@*****.***
OBJECTIVE
To apply theoretical knowledge and practical experience in the field and to aid and benefit your organisation in achieving its objectives.
EDUCATION
S. Timothy’s Custom Clerk, Certified Broker Currently
• Grade 1 Custom Regulation Laws
Synergy Training Institute Limited Year: 2021
• Human Resource Management Certificate
Trinizuela Technical and Vocational College Year: 2010
• Basic Construction Diploma
Trinizuela Technical and Vocational College Year: 2010
Technical Certificate in Electrical and Electronic Engineering Diploma
• Engineering Fundamentals 1
• Electrical and Electronic Applications
• Engineering Fundamentals Practical
• Engineering Fundamentals Applications
• Certificate in Health and Safety
National Training Agency Year: 2009
Domestic Electrical Installation
Carapichaima Senior Comprehensive Secondary Year: 2007
CXC – O Level - 6 subjects
Mathematics III
English II
Chemistry III
Physics III
Technical Drawing II
Electrical and Electronic Technology II
WORK EXPERIENCE
REESAL INDUSTRIES LIMITED December 2014 – To date
Customs
• Negotiate freight rates for importing and exporting with different shipping agencies.
• Consult with broker to ensure all documentation is accurate.
• Book and ensure transportation for collection of containers.
• Assist broker on clarification on imported items.
• Prepare necessary documents for the shipping agency such as performa invoice, certificate of origin, CARICOM invoice, shippers’ letter of instructions and packing list for exports.
• Prepare necessary payments and charges to ensure the clearing of containers.
Accounts Department
• Efficiently process vendors invoices and update Dac-easy account.
• Open and assign new vendor accounts.
• Coordinate approval processes of all accounts payables invoices.
• Prepare cheque payments for due invoices.
• Research and resolve all payment problems.
• Use Micropay to process all employees salaries on a timely basis.
• Reconciliation of company’s credit cards.
• Preparing of Salesman Commission
• Sort salesmen bills and file according to terms of sale.
• Purchasing of stationary for office staff.
• Deposit cash of sales daily (Wholesale & Retail).
Lane Attendant
• Provide customer service by greeting, assisting and clarify unanswered queries.
• Assist walk in customers with locating products.
• Restock products at end of the day as well as record products going out of stock.
• Recommend products to customers, based on customers’ needs and interests.
• Collaborate with colleagues to exchange information, such as selling and marketing information.
Retail Cashier
• Processing cash, cheques, and credit card Transaction.
• Resolving queries, refunds, and purchase exchange.
• Matching and Sourcing Stock.
• Consult with customers on the best solution for their construction.
• Managing sales of all electronic items – including scratch & dent.
• Creating & Processing Pro-forma Invoices.
• Balancing off cash flow.
• Preparing Sales & Bills Inventory.
Khan’s Variety Store January 2011 – December 2013
Store Manager
• Complete store operational requirements by scheduling and assigning employees; following up on work results.
• Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent.
• Manage all controllable costs to keep operations profitable.
• Manage stock levels and make key decisions about stock control.
• Analyse sales figures and forecast future sales.
• Analyse and interpret trends to facilitate planning.
• Interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development.
• Ensure standards for quality, customer service and health and safety are met.
• Respond to customer complaints and comments.
SKILLS
REFERENCES
Carlen Coldeira Nicole Resal
Grade III Customs Clerk General Supervisor.
SCL Trinidad Ltd. Baldeo Shopping Mart.
1-868-***-****. 1-868-***-****.
Microsoft Office
Proficient in Dac Easy Software
Computer Literate
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