PATRICIA CHACÓN

**** *.******* **

Palm Springs, CA 92262

760-***-****

Skills Summary

Customer service is my forté. From my teen years as a d.j. to my latest job running an airline station, I am passionate about customer support and satisfaction. In my 20+ years of work experience, I have become quite adept at utilizing patience, compassion, and good communication skills to represent both myself and my employers.

Education

High school graduate/1989/2yrs Latin/ 2yrs German

1st year college/ 1992-1993/ English, Sociology

Experience

ATB TRAVEL Customer service/ May 2004-Nov 2004 Duties included marketing and advertising to our Spanish-speaking clientele

MESA AIRLINES Customer service / Nov 2004- Jun 2011 Duties included checking in, reservations, baggage claim, gate operations in both English and Spanish.

K12 Learning Coach/ Sept 2015-present Duties include tutoring in English language arts, reading, math, Spanish and art.

Awards and Acknowledgements

Mesa Airlines dba U.S. Airways Spanish Ambassador/Palm Springs

Acknowledging my work in providing customer service to not only Spanish- speaking families, but also Italian-speaking families as well.