Personal Assistant
Resume:
ANDREA
BATISTA
adoac4@r.postjobfree.com
West Covina, CA 91790
Organized and dependable candidate successful at
managing multiple priorities with a positive attitude, with a willingness to take on added responsibilities to meet team goals. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. PROFESSIONAL SUMMARY
WEBSITE, PORTFOLIO, PROFILES
https://www.linkedin.com/in/andrea-batista-
b1b6851b3/
•
MD Glam By Dr. Cat - E-Commerce Director
Beverly Hills, CA • 01/2019 - Current
WORK HISTORY
Conducted research, gathered information from multiple sources and presented results.
•
Managed all facets of business operations, including financial tracking, inventory coordination and social media marketing.
•
Promoted products in online communities through
weblog or discussion-forum postings, e-mail marketing programs or online advertising.
•
Managed all facets of business including: Sales tracking, expense tracking, inventory coordination and social media marketing.
•
Established contracts and successfully recruited and hired.
•
Developed, updated and maintained database of existing and potential customers in Shopify/Shipstation.
•
Established standard operating procedure and document workflows for both customer service and creative teams.
•
Coordinated innovative strategies to accomplish
objectives and boost long-term profitability.
•
SKILLS
• Inventory coordination
• Discount negotiation
Client Relationship
Development
•
• MS Office
• Supervision
• Cultural awareness
• Responsible
• Adaptability
• Analytical skills
• Written Communication
Interpersonal
Communication
•
• Computer skills
• Conflict resolution
• Customer Service
• Decision Making
• Creative Thinking
• Relationship Building
• Business Needs Analysis
Verbal and Written
Communication
•
• Time Management
• Digital Content Platforms
• Channel Growth Tracking
• Online Presence Monitoring
• Talent Development
• Account Management
• Web Content Management
• Content Development
• Content Curation
• Online Media Campaigns
• Client Engagement
• Microsoft Office
Consumer Behavior
Research
•
• Audience Engagement
• Social Media Marketing
• Writing and Editing
• Project Management
• Advertising Strategy
• Team Leadership
• Strategic Networking
Project planning and
development
•
• Advanced problem solving
• Budget administration
• Contract Management
New product introductions
strategies
•
Systems Design
Documentation
•
• Staff Management
• Team Bonding
Schedule and calendar
management
•
• Administrative support
• Business correspondence
• Operations support
Product and service
knowledge
•
• Project support
• Relationship building
• Administrative tasks
Verbal and written
communication
•
• Spreadsheet management
• Bookkeeping
• Database Management
• Project planning
Fitness 19 - Personal Fitness Trainer
Covina, CA • 04/2019 - 03/2020
Corsica Managment - Project Manager Team Leader
Dallas, TX • 06/2015 - 06/2019
Converted contacts into clients/following through
networking, consistency and credibility.
•
Devised personalized programs and nutritional plan for clients to achieve optimal results.
•
Kept detailed records of personal training procedures and client progress after each session.
•
Worked with other disciplines to assure cohesive and comprehensive approach to care.
•
Taught clients how to properly operate exercise
equipment.
•
Enforced safety and company policies for customer
well-being.
•
Provided clients with safe and reasonable exercises to perform at home or at gym.
•
Provided exceptional customer service to obtain new clients through referrals.
•
Inspected gym equipment for optimal operating
condition prior to instructing clients on proper use.
•
Designed and executed individual and small group
exercise fitness programs and regimens.
•
• Screened clients and performed client assessments. Worked with clients to improve overall endurance,
strength, flexibility and balance.
•
Designed and implemented athletic training for
rehabilitation and reconditioning.
•
Conducted fitness orientation programs for new
members.
•
Assisted in level-loading project capacity and made proactive decisions around process improvements to development cycle.
•
Modeled management and organizational skills and
multi-tasked and prioritized in deadline-driven
environment.
•
Coordinated daily activity and flow of projects through multiple departments to verify on-time product delivery.
•
Developed project timelines for product lines from kickoff through production and online content
•
Multi-line phone
proficiency
•
• Mail handling
• Business administration
• Sorting and labeling
• Creative Problem Solving
• Dependable and Punctual
Progress Monitoring and
Goal Attainment
•
Lifestyle and Nutrition
Guidance
•
Individualized Training
Programs
•
Calendar and Scheduling
Software
•
Communication and
Interpersonal Connection
•
Relationship and
Community Building
•
• Reliable and Responsible
Safe and Effective
Exercises
•
• Goal Setting
Work and Task
Prioritization
•
• Cooperative Attitude
• Leadership and Coaching
Life Pacific College
San Dimas, CA • 06/2020
Master of Arts: Strategic
Leadership
Life Pacific College
San Dimas, CA • 06/2018
Bachelor of Arts: Psychology
EDUCATION
Shadia Fashion (Freelance) - Fashion Stylist/Consultant Newport Beach, CA • 02/2016 - 03/2018
development based on marketplace requirements.
Restocked inventory, completed cycle counts and
assisted with full audits.
•
Adhered to budget requirements with excellent planning and consistent expense monitoring.
•
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
•
Maintained open communication by presenting regular updates on project status to customers.
•
Reported regularly to managers on project budget,
progress and technical problems.
•
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
•
Recruited and oversaw personnel to achieve
performance and quality targets.
•
Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.
•
Built successful project plans covering objectives, resources and staffing to meet schedules.
•
Greeted all clients with warm smile and asked
open-ended questions to better understand his or her needs.
•
Led entire client shopping experience, putting together ensembles and providing styling tips that were
personalized.
•
Coordinated deliveries with textile vendors, and
suppliers.
•
Cross-sold jewelry, shoes, hats and other accessories that would complete outfit or boost new wardrobe.
•
Constructed fashion sample garments for agents and sales representatives.
•
Cultivated lasting relationships with clients through one-on-one interactions in store environment.
•
Prepared for photo shoots by collecting props and
steaming and iron cloth items.
•
Researched current fashion trends and competitor
activity.
•
Performed various sales transactions, checked on
invoices, prepared special orders and delivered correct
•
Miss Lola - Social Media Manager
Pico Rivera, CA • 02/2017 - 12/2017
La Hacienda Managment - Property Management
Assistant
Dallas, TX • 04/2014 - 03/2017
merchandise.
• Tracked expenses with Google spreadsheets
Determined target demographics and devised strategic marketing initiatives to reach target audiences.
•
• Established innovative marketing and PR strategies. Engaged online audiences by placing strong focus on sales process support and responding to inquiries and comments timely and knowledgeably.
•
Collaborated with external PR firms, as well as internal sales and marketing managers, to determine branding, product positioning and media messages.
•
Developed original content through social listing and independent sources.
•
• Posted daily on 3 social media sites.
Improved page content, keyword relevancy, and
branding to achieve search engine optimization goals.
•
Monitored online presence of company's brand to engage with users and strengthen customer relationships.
•
Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
•
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
•
Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing
initiatives, business plans and tenant outreach programs.
•
Trained and motivated leasing staff during bi-monthly trainings.
•
Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
•
Developed, reviewed and submitted property operating and capital budgets.
•
Introduced prospective tenants to types of units
available and performed tours of premises.
•
• Coordinated with janitorial and engineering staff on maintenance and upkeep.
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
•
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
•
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
•
Completed final move-out walk-throughs with tenants to identify required repairs.
•
Verified income, assets and expenses and completed file tracking sheet for each applicant.
•
Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
•
Spanish
Native or Bilingual
LANGUAGES
Contact this candidate