Juan Veliz

609-***-****, adoaaq@r.postjobfree.com

Certified SAP Hybris Project Manager / Scrum master / Program Manager

PROFESSIONAL SUMMARY

●Experienced in IT, SAP and Commerce with unique combination of Waterfall and Agile Project Management and hands-on SAP experience.

●16 years’ experience in IT full cycle implementations, rollouts, transitions and maintenance support, deep experience in multi-country, remote projects, working with C-Level.

●Led functional and technical teams with more than 90 resources and contracts worth 20 Million USD.

●Background in management consulting firms as IBM, Accenture and managing clients of banking, retail, consumer goods and automotive industry.

●Responsible to provide best-fit commercial proposal with more than 20 business partners / customers. Negotiating, executing and actively managing opportunities and contracts from initiation to closing.

●Besides experience, attended trainings and attained certifications in project management (PMI-PMP), Hybris Ecommerce, SAP and an MBA issued by Escuela Europea de Negocios (Spain)

●Recognized as a thought leader on Project Management (Member of PMI Board chapter Nuevo Leon)

●Driving the collaboration between stakeholders for delivering results

●Acting as subject matter expert tailoring best-fit proposals and pre-sales activities for customers

●Building trustful relationships with clients, suppliers and project stakeholders.

●SAP consultant hands-on experience for logistics modules.

●Experience in more than 15 customers in phases as a build, transition and run.

TECHNICAL SKILL

Methodologies: PMI, SAP Activate, ASAP, V-Model, Waterfall, Agile, SDLC, ITIL, CMMI L5

SAP consultant modules: Hybris, Materials management, Plant Maintenance, Project Systems

Operating systems: Linux, Windows, AIX

Applications / ERP: SAP ECC, SAP S/4 HANA, SAP Hybris, SAP CRM, SAP SRM, IBM Commerce WebSphere.

Project management tools: MS-Project, HP PPM, Clarity, HP ALM, RTC, JIRA, SAP Solman, HP QTP, SAP TAO, Daptiv, TFS, Trello.

EDUCATION & CERTIFICATION

●Master’s in Business Administration Escuela Europea de Negocios 2011- 2012

●Computer science (Bachelor Degree) Universidad de Celaya 2000-2004

●PMP Certified (1311115) 4th edition and re-certified in 5th and 6th edition

●ITIL Foundation Certificate in IT Service Management (5422890.20425742)

●Migrating Your Business Data to SAP S/4HANA – New implementation scenario

●Scrum foundation professional certificate (SFPC)

●SAP Certified as SAP Activate Project Manager

●SAP Certified as SAP Hybris Commerce

●SAP Certified as Migrating Your Business Data to SAP S/4HANA

●SAP Agile Project Delivery & Scrum Foundation Certified

PROFESSIONAL EXPERIENCE

Alcon, Fort Worth, TX Aug 2020 – Till Date

Role: SAP Cutover Manager

Description: SAP rollout for a global leader in eye care.

Responsibilities:

●Built a robust & extensive cutover plan as per global template guidelines.

●Overall ownership of detailed cutover plan (+ 3,000 activities)

●Manage cutover efforts from business & ERP standpoint.

●Provide governance for country cutover managers.

●Develop blackout hourly plan.

●Work closely with countries to create contingency plans.

●Leads hypercare preparation and execution.

Key Achievements:

9 countries released to production, smooth transition to operations.

Environment: SAP ECC

GLE Casino, Nevada, USA Aug 2019 – Jul 2020

Role: SAP Hybris / S4 Hana Project Manager

Description: SAP S/4 HANA & Hybris Greenfield implementation in 18 companies / 7 locations. SAP S/4 HANA core modules as FI, CO, SD, MM, SRM within the scope of services.

SAP Hybris Commerce full system installation and configuration of system, landscape design, hands-on on cockpits & integration with data hub (Webservices & JMS)

SAP activate methodology was used as agile framework in project implementation.

Responsibilities:

●Responsible for Hybris Commerce with hands-on activities in Hybris 6.7 on-premise version system installation

●Customizing of Hybris product & web content cockpits

●Hybris system and user rights administration

●In charge of overall execution of project

●Main point of contact with project sponsor

●Designed technical & business solution.

●Customer face role with customer

●Managed project plan & subsidiary plans

●Fiori and landscape management implementation

●10 functional resources & 8 technical resources under my umbrella

Key Achievements:

18 companies released to production on same month, project delivered on time as planned.

Environment: SAP S/4 HANA 1809 – Hybris 6.7

Lamosa Ceramic Tiles Enterprise, Monterrey, Mexico Jun 2018 – Jul 2019

Role: SAP Program Manager

Description: Main objective of this program was to homologate and standardize business process of a recent acquired South America organization, managing a SAP master template and rollout implementation for 4 countries, 9 facilities, +500 end-users, SAP ECC, SAP CRM Web channel, B2B with customers, SAP BI/BO, SAP SRM& electronic invoicing within the scope of services. Mainly involve in manufacturing, inventory management, procurement, sales and distribution & plant maintenance and localization processes (SAP MM, LE-TRA, SD, PM, Hybris).

Responsibilities:

●Worked in project strategy in 1 single BBP for all countries, 1 master template – footprint and rollouts.

●In charge of all key deliverable of the project

●Interlock between the IT team & key business stakeholders / sponsors

●Reported status to upper management of the organization.

●Managed scope, time & budget for project

●Prioritized requirements for more than 300 developments

●Led a team of 90 resources between consultants, developers and business stakeholders.

●Main point of contact with suppliers

Key Achievements:

●First multicultural project for the organization, excellent engagement from 90 team members (including sponsors) and the project delivered according to schedule and costs agreed in baseline.

Environment: SAP ECC, SAP Hybris, SAP SRM, SAP Landscape Management.

The Home Depot, Monterrey, Mexico Apr 2017 – May 2018

Role: Program Manager / Scrum master (Commerce and Supply Chain)

Description: Responsible to manage the supply chain program of 4 projects, main objectives were to impulse Ecommerce Omni-channel strategy (stores and online).

Responsibilities:

●Responsible for scrum practice implementation

●Improvements in the Order management system to increase efficiency for SKUs fulfillment and product delivery.

●Focus on bulky products delivery options.

●Implement next-day delivery options.

●Increment of the product catalog for customers.

●Antifraud improvements leveraging with CyberSource.

●Optimization in shopping and e-commerce experience.

●Flawless integration between product catalog, WMS applications and IBM commerce platforms front end (search, product content management, media management and payment) and backend (distributed order management, store fulfillment and enterprise inventory).

Key achievements:

●Exceed customer expectations as key projects were completed before “Hot sale” season.

Environment: IBM WebSphere commerce, IBM Order management system (OMS),WMS Manhattan & inhouse .net. Webservices integrations & ETL.

Hewlett Packard Enterprise, Guadalajara Oct 2016 – Mar 2017

Role: Senior Project Manager

Description: Main intention of this project was to separate applications needed for HPE (Remain Co) and MicroFocus (New Co).

Responsibilities:

●Responsible for logical separation of comingled software applications as part of the company Spin-off

●Integrate project plan for 2 customer invoice applications in which we need to build and test clones to ensure those close are fully functional for the remain / new company, leading overall efforts from an analysis to move to the production phase.

Key achievement:

●Due to great collaboration, he was able to finalize 1 month ahead of the schedule the 3 projects.

Environment: Inhouse .NET

Johnson Controls Inc. Milwaukee, USA Jan 2015 – Sep 2016

Role: SAP Evolution Manager / Project Manager

Description: JCI was a company with 3 divisions automotive, building efficiency and power solutions, the corporate organization managing projects for the biggest SAP program at that moment.

Responsibilities:

●Managing projects for Building Efficiency and Automotive divisions. Overall responsible for projects:

●SAP Spart parts delivering processing project integrations with sales force.

●SAP Brownfield implementation.

●Manager responsible for projects from initiating to closing phases

●In addition to project management responsibilities, designed transition processes to ensure a proper handover between the project and support / run SAP team.

●Managing stakeholder’s expectations and continuous improvement delivered to business.

●Successful design and testing of Business Continuity Plan on Mexico and Ceska Lipa locations

●Key achievements:

●Projects completed on time and schedule.

●New transition processes were implemented and bought-in by the leadership team.

●More than 100 projects were transitioned from the project team to run / operations team.

Environment: SAP ECC, Salesforce

EP Total, Deutsche Bank, InterAmerican Dev. Bank, Recalcine & NASCO Sep 2011 - Dec 2014

Role: Account Manager

Description: Worked as FTE in IBM in Global business services as Manager in charge of financial services projects.

Responsibilities:

●Account Manager for up to 5 projects at a single time in Oil & Gas, Pharma, Banking & Insurance industry. Dealing with customers based in US, Germany, France and Chile.

●Customer facing the role for operational and executive status, managing commercial proposal, contract lifecycle, project execution and overall project risks and issues.

●Manage commercial proposals, overall contract scope, cost, schedule, and customer acceptance for deliverables.

●Built shared services team across Mexico, India and Germany to provide SAP support to a leading bank based in Germany.

●Responsible to spread Project Management / PMO best practices within the organization.

Key achievements:

●Led the effort to get 2 new SAP contracts / projects from initial requirement to project execution.

●Introduction of finance industry capabilities within practitioners.

●Managed contracts worth 9 Million USD

●Project awarded as IBM Distinguished Project of the year (Only project in Mexico with this recognition until now)

●As a result of well-implemented standards within the team, Deutsche bank project accomplished CMMi L5 maturity level.

Environment: SAP ECC – R/3

Grupo Modelo – AB Inbev, Mexico Nov 2010 - Jul 2011

Role: Project Manager. TCoE (Testing center of excellence)

Description: AB Inbev was the biggest brewery; project intention was to implement a Testing Center of Excellent to ensure quality and avoid impact in production system due to high volume of rollouts in the program roadmap.

Responsibilities

●Led the implementation of SAP Testing Center of Excellence for the customer

●Successfully implementation for integration, regression, automation testing and improvements in HP Quality Center.

●Increase in testing coverage and capacity to execute test cases.

●Manage the overall project from sales to delivery perspective.

Key achievements:

●First implementation of SAP TAO (Testing Automation) in Mexico.

●Significant reduction in testing execution time (90%) due to automation and improvements proposed to the customer.

Environment: SAP ECC – R/3

Grupo Modelo – AB Inbev, Mexico Nov 2009 - Oct 2010

Role: Team Lead

Description: Project transition between implementor (Deloitte) and AMS team (Accenture).

Responsibilities:

●Led the AMS Run in charge of SAP Logistics Modules (MM-PR/IM, PM) and Product Lifecycle Management modules (cP, cF, xRPM and xPD)

●Designed the Transition to support the framework to get & retain knowledge transfer and provide support services.

●Solutioned a support process in conjunction with the customer

Key achievements:

●Success transition from project team to Accenture for the largest brewery company in Mexico, with 3 Manufacturing Plants and 61 Distribution Centers

Environment: SAP ECC

Grupo Modelo – AB Inbev, Mexico Apr 2009 - Oct 2009

Role: SAP Project Manager

Description: SAP WMS implementation for 2 facilities.

Responsibilities:

●developed transition strategy, planning, due diligence, knowledge transfer and Go live support for all SAP Functional resources for Point of Sale (POS) integration with SAP implementation.

Key achievement:

●Successful transition from the project team to AMS Run teams for 200 convenience stores, 2 distribution centers and Operations Headquarters.

Environment: SAP ECC

Whirlpool, Michigan Apr 2008 - Dec 2008

Role: SAP Supply Chain (MM-PR/IM, PM) Coordinator

Description: First manufacturing project for WPL Mexico.

Responsibilities:

●SAP implementation for 2 facilities in Mexico. (End to End project).

●Also led the testing efforts for Unit and Integration testing.

●As an assessment done SAP MII was selected and implemented to ensure a friendly front end to the user for manufacturing activities.

Key achievement:

●Deployment was considered as a regional template for manufacturing projects in North America.

Environment: SAP R/3

Grupo Collado, Mexico May 2007 - Mar 2008

Role: SAP Plant Maintenance coordinator

Description: Plant maintenance implementation in a brownfield environment.

Responsibilities:

-I headed SAP Implementation and Rollout deployed in an existing system with SAP core modules previously implemented. Service scenario developed for customer services with SD, MM Y PM integrations.

Key achievement:

●Due to the quality of this implementation this was considered as a master template and a benchmark for 6 plants and later rolled-out to the rest of company entities.

Environment: SAP R/3

Dupont, Mexico Dec 2006 - Apr 2007

Role: Workstream Leader SAP PM / PS

Description: SAP rollout project working with process designed in the master template.

Responsibilities:

●SAP Rollout for 3 enterprises. Design and Build and Testing (Unit and Integration) for SAP PM and PS.

●Training for Key-users and Local BPO (Business Process owner).

Environment: SAP R/3

Grupo Lovable, Mexico Apr 2006 - Nov 2006

Role: SAP PM Consultant

Description: First SAP implementation of a textile company in Honduras, Project implementation for 6 companies.

Responsibilities:

●In charge of design scenarios, configuration, testing for this End to End implementation for preventive and breakdown maintenance.

Key achievement:

●First SAP implementation for the biggest textile group in Honduras.

Environment: SAP R/3

Contact this candidate