Richard Stanford
Hamlet, NC ****5
Phone 336-***-****
Email- ****************@*****.***
Hello, and thanks for considering me for employment! I have extensive experience in customer service, sales, logistics, ordering, and department management. In recent years, I have cultivated a freelance graphic design business creating logos, advertising and branding for companies and events. My past experience also includes exterior and interior painting, sign painting and design, and automotive maintenance & repair. Through my experiences, I have grown in life skills and common sense. I have a valid NC driver’s license, my own reliable transportation, and great references. I look forward to hearing from you soon!
Education
Advertising & Graphic Design, Associate in Arts (W/honors), 2016-2019
Alamance Community College, Graham, NC
Certification in AutoCAD (Dean’s list), 2009
Richmond Community College, Hamlet, NC
Work Experience
2008-Present
Freelance Graphic Designer
As a freelance graphic designer I have created logos, product branding, merchandise, apparel
Graphics & signage for a diverse group of clients. As a graphic designer, I have learned how
To be a better listener, and portray exactly what a client is envisioning, or conveying. I have
Developed and cultivated many new acquaintances and friendships with clients, which is very important.
10/19-8/20
Coventor, Inc.
Raleigh, NC
Supervisor- Justin Fowler/Phone # 617-***-****
Duties:
Using CorelDraw, I digitized diagrams of semiconductors and microprocessors from obsolete software drawings and hand drawn schematics. It required extreme attention to detail and I enjoyed it very much. My time there in-person was limited to a few months, due to Covid19. I redrew variations of 5 types of semiconductors, and successfully transferred them to digital format while working from home until the job ended in August, 2020.
8/13-8/16
Auto Zone
Hillsborough, NC
Supervisor- Chris Strayhorn/Phone # 919-***-****
Duties:
At Auto Zone, I was the delivery driver/parts counter-person for the store’s commercial accounts. I delivered parts, looked up parts for customers, placed orders, kept up vehicle maintenance & cleaned delivery vehicles, answered phone calls, worked the cash register, unloaded and stocked weekly truckloads of auto parts, kept the store clean, and opened and closed the commercial department daily.
3/10-5/13
Champion Ford Lincoln-Mercury
Rockingham, NC
Supervisor- Kristen Edwards/Phone # 866-***-****
Duties:
Here, I ordered parts for the dealership and local customers, delivered parts, opened/closed the service and parts departments daily, accepted payments from customers (cash and credit/debit cards), issuing purchase orders for the dealership, parts/service accounts receivable, wash and maintain parts/service vehicles weekly, kept work area clean, and called service and parts customers to schedule appointments. I left in May, 2013 to provide healthcare for my Mother in Mebane, NC.
1/08-10/08
Dieffenbach GM Superstore
Rockingham, NC
Supervisor- Camp Boyd/Phone # 910-***-****
Duties:
At Dieffenbach, I was a service advisor. I made service appointments for customers needing vehicle repairs & maintenance. I would prepare repair estimates for service customers, dispatched repair jobs to technicians in the shop, opened and closed the service department, and kept the shop and customer waiting areas clean. My job here ended unexpectedly when the auto market crashed in 2008.
12/05-12/07
Sport Cycles
Hamlet, NC
Supervisor - Jerry Covington/Phone # 910-***-****
Duties:
At Sport Cycles, I worked in the parts department, where I ordered parts for the service technicians in the shop, and walk-in customers. On occasion, I would also work on the sales floor. I really enjoyed learning the motorcycle/ATV parts and service business. The parts are very different, but the customer service is the same as automobiles. I left Sport Cycles to become a service advisor at a Chevrolet dealership.
8/99-11/05
Champion Ford Lincoln-Mercury
Laurinburg, NC
5/93-8/99
Champion Ford Lincoln-Mercury
Rockingham, NC
Supervisor- Kristen Edwards /Phone # 866-***-****
Duties:
I started as a parts department salesperson, before becoming parts department manager in 1996. I memorized Ford part numbers, ordered parts for the dealership and local customers, delivered parts, opened/closed the service and parts departments daily, and accepted payments from customers (cash and credit/debit cards), issuing purchase orders for the dealership, parts/service accounts receivable, wash and maintain parts/service vehicles weekly, kept work area clean, and called service and parts customers to schedule appointments. I left Champion Ford in Rockingham to manage the parts department at their Laurinburg, NC dealership.
9/89-4/93
Lampley Auto Sales
Rockingham, NC
Supervisor- Gene Lampley
Duties:
I made sure vehicles were in top mechanical shape, including wash, vacuum and detail before being put on the sales lot. As customers traded vehicles in, it was my duty to make all repairs, order any parts needed and perform oil changes. I left Lampley’s to work at a local Ford dealership in the parts department.