As a mature and polite individual who adapts easily, I am well liked by my peers. Punctual, reliable and responsible, I am an individual who is always willing to co-operate. I am a self-confident, hardworking and conscientious individual who strives to satisfy both my employer and customers. Of sober habits, I have proven myself to be trustworthy, friendly, well-mannered and loyal. Whether working independently or in a team, I have the ability to identify problems and initiate creative solutions. With a strong sense of determination, I am able to thrive under pressure and deliver exceptional results in efforts to also develop myself as an individual.

QUALIFICATIONS

HIGHER CERTIFICATE IN MARKETING (Graduating December 2021) University of South Africa (UNISA) ADVANCED FIREFIGHTING COURSE Sharpminds Emergency Solutions GATE MOTOR INSTALLION, CONTROLLER AND TROUBLESHOOTING Centurion FIELD AID GUIDE The Field Guide Association of South Africa SNAKE HANDLING, SNAKE BITE & TREATMENT Absolute Health MATRIC General Smuts High School

PROFESSIONAL PROFILE

JASON

BOOYSEN

South Africa

adoa3s@r.postjobfree.com

071-***-****

linkedin.com/in/jason-booysen-a8a31713a

WORK EXPERIENCE

28 Coloured Multi-lingual (English, Afrikaans, Sesotho & Setswana) Nov ’20 – Present Head of Department – Lion & Safari Park

• Supervising the day-to-day operations and administration of the business in the interests of its staff & guests.

• Exercising discretion and handling matters independently and referring matters to the Operations Manager and Directors as and when necessary.

• Ensuring business goals and objectives are achieved by supervising and motivating staff to ensure high levels of customer satisfaction.

• Managing customer-business interactions by addressing customer complaints, compliments & suggestions.

• Managing health and safety, constantly inspecting business vehicles and related equipment to ensure that they are up to the necessary standard.

• Rostering staff and studying operational requirements, ensuring that the business operates at an exceptional standard.

• Engaging with various stakeholders in respect of business and customer claims and third party service providers to make the necessary appointments.

Jan ’16 – Oct’20 Head of Department Assistant – Lion & Safari Park

• Assisting the HOD with daily business operations.

• Motivating and encouraging staff in their performance of duties.

• Serving as the primary link between the business and its customers, liaising with customers and effectively managing customer-business interactions by addressing customer complaints, compliments and suggestions.

• Marketing the Lion & Safari Park across the country at the Tourism Indaba in Cape Town, Johannesburg and Durban. Constantly studying competitors in the market and keeping abreast of their operations in efforts to better ours.

QUALIFICATIONS

MATRIC MARITZBURG COLLEGE

BACHELOR OF LAWS LLB

REGULATORY RE5 FINANCIAL PLANNING INSTITUTE

RETAIL INSURANCE FAISIT

ACHIEVING HIGHEST PRIORITIES FRANKLYN COVEY

PERFORMANCE AND DISCIPLINE MANAGEMENT LABOURNET

Certificates available on request

SKILLS & COMPETENCIES HOBBIES

• Managing health and safety, constantly inspecting business vehicles and related equipment to ensure that they are up to the necessary standard.

• Rostering staff and studying operational requirements I ensure that the business operates at an exceptional standard.

• Working closely with the sales team, I manage bookings and operations for events including birthday parties, weddings and corporate functions.

Jan ’15 – Dec ’19 Animal Trainer & Behaviorist – Lion & Safari Park

• Training lions and cheetahs for the predator walks, human interaction and media and film appearances.

• Nurturing these animals from birth whilst studying and fostering relationships of trust between human & wildlife.

Jan ’13 – Dec ’19 Field Guide – Lion & Safari Park

• Conducting guided game drives and safari drive experiences which are unique, personalized, professional and enjoyable.

• Conducting guided lion walks, cheetah walks and photographic tours.

• Ensuring an all-encompassing wildlife experience of a high quality is offered to every customer. Delivering such experiences with humility, professionalism and flexibility resulting in an educational experience for all.

• Feeding and monitoring animals in contributing to their well-being.

• Constantly undertaking continuous education within the field and larger in aims to remain conscientious and knowledgeable.

SELECTED ACHIEVEMENTS

2015 - Present Recommended & requested field guide for international tourists and celebrities including Kevin Hart, Guns & Roses, Arnold Schwarzenegger & international sports teams for lion walks, cheetah walks and safari game drives.

2012 Prefect at General Smuts High School

2012 First team cricket

2012 First Team Cricket

Leadership

Interpersonal skills

Organisational skills

Professional

Patient

Resilient

Determined

Contact this candidate