Food Service Manager Assistant

*** ******* **. ************@*****.***

North Augusta SC.

● Minnie B. Coney

Profile Highly talented, self-motivated, food service professional with more than

thirty years experience in the food services industry. Track record of

success at: Providing food services that meet the mandated nutritional

needs of customers; exceed customer expectations in quality, variety

and presentation; and complying with mandated health requirements.

Key Skills:

Hospitality & Culinary Management

Front & Back House Operations

Budgeting & Cost Controls

Safety & Sanitation Quality Controls

Payroll & PLL Management

Profit & Growth Strategies

Customer Service Excellence

Experience 08/1999- 1/2019 Walton Walton Rehabilitation Hospital

Augusta, GA

Dietary Manager

Inpatient Hospital Nutrition Services Manager responsible for the

provision of dietary services to patients, visitors and staff. Plan menus on

a daily or weekly basis; supervises the ordering, receiving, storing and

issuing of food items; coordinates the preparation and serving of food;

maintains quantity and quality control; supervises the maintenance of

sanitary and safety standards for food preparation, serving, dining and

clean-up areas; maintains accounting and personnel records; selects,

trains, supervises and evaluates performance of food service personnel;

Plans and coordinates menu selection, job assignments, type of service,

quantity, quality and cost control for catering functions and special

banquets; Develops new standardized recipes; assists in negotiation of

contracts with external food service organizations; initiates policy relating

to more efficient standards for procuring, storing, issuing, preparing and

serving of food; may develop and administer agreements with employee

organizations; and may plan or assist in the planning of new food service

installations.

Selected Accomplishments:

Restructured provision of commercial the lunch program to reduce

expenses for an estimated annual savings of $25,000.

Achieved 95% customer satisfaction rating.

Maintained health inspection scores of 91% and above.

Won the Diamond Deed Award in 2009.

Augusta Magazine Employee of the Year Award in 2009.

Employee of the quarter award 2016

07/1999-08/2004 Walton Walton Community Services

Augusta, GA

Dietary Manager

Assisted & Independent Living Center food service department manager

responsible for the provision of dietary services to clients. Plans and

coordinates purchasing, food planning, preparation and serving,

inventory, cleaning and maintenance of sanitary standards in the

preparation areas, kitchen, serving and dining areas of the

department. Prepares work schedules for employees and patients.

Reviews menus and makes changes; plans menus and prepares

projected menu plans; and interprets recipes, modified diet plans and

proper portion control in accordance with approved policy. Conducts

staff meetings; attends staffing conferences and makes

recommendations concerning operations. Maintains necessary

records and prepares required reports. Analyzes food costs; assists

with departmental budget issues.

Selected Accomplishments:

Won the Diamond Deed Award in 2004.

Achieved 95% customer satisfaction rating.

Maintained health inspection scores of 98% and above.

03/2000- 10/2000 FBL ABL Foodservice. Augusta, GA

Food Service Manager Assistant

Assist the General Manager with daily operational duties: This included

effectively training new staff and consistently developing employees;

Preparing work schedules and effectively follow guidelines to manage

quality and productivity.

Expanded territorial sales by 100%.

Received company’s highest sales award four years in a row.

Developed Excellence in Sales training course.

05/1985–06/1999 KFC

KFC

Augusta, GA

Food Service Manager

Selecting and pricing menu items; ensuring quality food preparation and

service; interview, hire, train, and schedule employees; supervise the

kitchen and dining room; resolving customer concerns; and

maintaining sanitation standards.

Selected Accomplishments:

Maintained Food Service Health Inspections of 97% and above.

Maintained Mystery Shop scores of 95% and above.

Education 2009-2010 University of Florida

Certified Dietary Manager’s Course CU# 620-***-****

2008 National Restaurant Association

Serv. Safe Certification CU#5759159

Serv. Safe Certification CU # 13145151 1/12/2016-1/12/20

Related Training Completed a variety of continuing education courses, including: Food

Safety, Basic Supervision, Management, Leadership, Drug-Free

workforce, OSHA/ Bloo0-born Pathogens Certificate of Training,

Microsoft Word, and Microsoft Excel, current CPR Certification.

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