Entry Clerk Customer Service

SHAMEKA WILSON

*** ********* **. *********, ** **323 · 919-***-****

**********@*****.***

My goal is to secure a challenging position in a reputable organization that will allow me to increase my current knowledge and skills. But also, allow me to gain new skills and knowledge and grow with the company.

WORK EXPERIENCE

APRIL 2021 - PRESENT

MEDICAL RECORDS OUTREACH AGENT, remx/ciox health

Schedule Medical Records retrieval by means of EMR, fax, flash drive, or mail. Kept provider records up to date by means of research or direct contact with the provider. Daily phone work,

work with Excel and Word. All aspects of Customer Service to aid providers in getting the medical charts in by the due date established by the insurance copy.

AUGUST 1999 - DECEMBER 2001

ACCOUNTING SUPERVISOR, diverseylever

Supervised 8 employees in entering the sales and commission of salesmen, handling customer issues through the salesmen, and handling commission problems. Handled issues with customer accounts, issues that salesmen had with their pay and issues that they had with any customers that they serviced. When needed I assisted with entering reports at month end. Processed month end Reports.

MARCH 1996 – AUGUST 1999

DATA ENTRY CLERK, DIVERSEYLEVER

Take orders from salesman, enter them in the system so the salesmen could be paid their commission. Also, took orders directly from customers and entered them in the system, so they could receive their product. Processed reports for end

of the month balance sheet.

SEPTEMBER 1992 – FEBRUARY 1996

CALL CENTER CUSTOMER SERVICE REP, HOUSE OF BLINDS

Take and enter customer orders, advise on how to hang and measure blinds. Help to pick the proper blinds for the job they want to accomplish. Take and process payments.

EDUCATION

JUNE 1989

ASSOCIATE DEGREE, asa philip randolph

Accounting

JUNE 1989

HIGH SCHOOL DIPLOMA, renaissance high school

College Prep

SKILLS

Typing 60 wpm, order entry, customer service, data collection

Accounting

Microsoft Office Suite

Accounts Payable & receivable

Office Management

Contact this candidate