Medical Billing Management Specialist
Resume:
JENNIFER REAKSECKER
**** **** ******* ***, ****** Co
*****-**** **********@*****.*** 720-***-****
PROFESSIONAL
SUMMARY
Client-centric finance professional with over 15 years of experience working within world-renowned banking institutions asa wealth management specialist. Committed to providing first-class customer service to deepen relationships with consumers and engage them in the products and services offered. Expert in loans, deposits, investments, financial planning, and medical billing. Enthusiastic, results-driven leader with extensive success collaborating with subject matter experts to develop and execute creative solutions.
EMPLOYMENT HISTORY License Life Insurance Agent, American Income, Aurora Colorado August 2019- January 2020
Received clients to contact
Scheduled appointments with client
Visit clients at their home and provide them with No Cost benefits and see if they qualify for Life Insurance
Write up policies
Collect premiums
Inbound and Outbound calls
Cashier, Walmart, Denver Colorado
March 2018- July 2019
Check customers out when finished with their shopping. Provide customer service
Cash Handling
Medical Financial Assistance Liaison, Kaiser Permanente, Aurora Colorado
May 2017- January 2018
Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
Protect the security of medical records to ensure that confidentiality is maintained.
Post medical insurance billings.
Asses patient financials to approve or deny for financial assistance.
Explain Medical Financial Assistance Program.
Load money and unload money on patient credit cards in order for them to pay for services.
Answer calls and return calls to patients to answer questions. Assist with filling out applications.
Explain medical benefits and plans.
Coordinate with outside providers and hospitals to attend with patients.
Financial Counselor, Kaiser Permanente, Denver, Colorado December 2012-May 2017
● Created member complaints.
● Received calls and made calls to members and took messages.
● Made outbound recollection service calls for high cost services.
● Collected co pays, outstanding balances, payment plan payments, and pre collection payments.
● Created payment plans.
● Assisted patients in billing issues and inquiries.
● Utilize Epic systems, Health Connect, Passport, Sessions, Xcel, and Word.
● Estimates for procedures, X-rays, CT scans, MRI’s, pet scans, labs, in and outpatient surgeries.
● Explain health plans including: DHMO, HDHP, PPO, Triple Option, MFA, Medicaid, Medicare.
● Created CRM to escalate billing issues.
● Protect the security of medical records to ensure that confidentiality is maintained.
● Review records for completeness, accuracy, and compliance with regulations.
● Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
● Compile and maintain patients’ medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts.
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● Assign the patient to diagnosis- related groups (DRG’s), using appropriate computer software.
● Resolve or clarify codes or diagnoses with conflicting, missing, or unclear information by consulting with doctors or others or participating in the coding team’s regular meetings.
● Post medical insurance billings.
Patient Registration Associate (PRA) Kaiser Permanente, Denver Colorado
May 2002- November 2012
● Registration
● Check in patients for appointments.
● Verify coverage
● Collect co pay
● Collect outstanding balances
● Directing members to appointments
● Updated demographics
● Cash drawer reconciliation
● Making appointments
● Bill copays
EDUCATION University of Phoenix, Phoenix, Arizona
Business Degree, Healthcare Administration Currently enrolled Colorado Northwestern Community College, Rangely, Colorado Business Degree, Dentistry, August 1994
George Washington High School, Denver, Colorado
High School Diploma, General, May 1994
SKILLS ● Medical Technical Skills
● Interpersonal Skills
● Medical Billing
● Dependability
● Initiative and Problem Solving
● Bilingual
● Communication
● Multitasking
● Prioritizing
● Organization
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REFERENCES TEREZE GRIFFIN, PRA
KAISER PERMANENTE
Shaul Martin, Self- Employed
Solar panels
Erica Quijada, Self-Employed
Volunteer
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