Laivor Robinson
Huntsville, AL *****
*******@*****.***
Ambitious and analytical individual seeking an Administrative position, data entry or customer service ; utilizing exceptional skills in communication, organization, and problem solving. Work Experience
Supply Specialist
• Receive, inspect, inventory, load/unload, store, issue and deliver supplies and equipment • Maintain automated supply system for accounting of organizational and installation supplies and equipment
• Issue, schedule and perform preventive and organizational maintenance • Operate unit-level computers Substitute Teacher
HUNTSVILLE CITY SCHOOLS - Huntsville, AL
March 2017 to Present
• Perform the instructional and classroom management processes for teachers who are absent for a day or longer periods of time. Duties include taking attendance, explaining homework, and maintaining classroom cleanliness. Special Education Aide
APPLETON LEARNING / GRISSOM HIGH SCHOOL - Huntsville, AL August 2016 to May 2018
• Assist special education students with technology, tests, and assessments.
• Completed work as Behavioral Intervention Specialist, by correcting minor behavioral issues. • Ensure supervision alongside teacher, with activities, instruction, and monitoring the progress of students.
• Escort special education students to other classes as required by their daily schedule. • Maintain strict confidentiality concerning student records and IEPs. Emergency Room Registrar
HUNTSVILLE HOSPITAL - Huntsville, AL
January 2016 to August 2016
Huntsville, AL
• ER Registration; Register incoming patients by obtaining and entering demographic and financial information for all patient types. • Advise staff on administrative matters. • Handle all customer service issues and collect required fees from patients or authorized representatives. • Verify patient insurance and bill them according to their insurance carrier and Huntsville Hospital requirements. • Submit end of shift deposits onto general ledger, showing payment amounts received for that given shift. • Manage and meet budget requirements for weekly goals. • Monitor project cost performance data and present to supervisor.
Central Processing Technician
HUNTSVILLE HOSPITAL - Huntsville, AL
August 2014 to January 2016
• Provides technical support to the lab by receiving, processing requisitions, specimens, and performing specified lab tests according to standard operating procedures.
• Verify patient insurance and demographics.
• Enter in various diagnosis codes
• Handle personal issues as confidential files according to HIPAA regulations.
• Conduct executive decisions based daily and current reports.
• Consult findings and patient results with physicians or nurses.
• Assist with strategic planning and gathering all quantitative and qualitative data for making decisions of future success for the laboratory.
Education
BUSINESS ADMINISTRATION
Faulkner University - Montgomery, AL
Certificate in OFFICE SYSTEMS TECHNOLOGY
J. F. Drake Technical College - Huntsville, AL
December 2014
Skills
• Filing
• Excel
• Microsoft office
• Presentation skills
• Receptionist
• Human Resources
• Data Entry
• Scheduling
• Marketing
• Classroom Management
• General Ledger Accounting
• Special Education
• Medical Records
• Qualitative Research
• HIPAA
• Laboratory Experience
• Insurance Verification
• Strategic Planning
• Medical Billing
• Medical office experience
• Clerical experience
Certifications
Office Systems Technology Certificate
Assessments
Customer Focus & Orientation —
Proficient June 2019
Responding to customer situations with sensitivity. Full results: Proficient
Scheduling — Proficient
June 2019
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Proficient
Basic Computer Skills: PC — Highly Proficient
June 2019
Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems.
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
SKILLS
• Proactively posses analytical, communication, and presentation skills with ability to operate independently
• Solve problems by conducting research, conceiving and developing new ideas, solutions, and predicting possible outcomes.
• Program experience including Microsoft Office Suite, Excel, and various proprietary systems • Manage records and filing systems