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Customer Service Bernardino

Location:
Peyton, CO
Posted:
November 05, 2021

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Resume:

**** ***** ***

Arvada, CO *****

Home: 303-***-****

Email: ado9kq@r.postjobfree.com

Victoria M. Mikesell

Career Summary:

Education:

A personable and responsible leader who creates organized processes to achieve individual or team objectives. Very self-motivated to perform all tasks at high performance levels as well as deliver excellent customer service to both internal and external customers. Excellent communicator with abilities to use sound judgement and tact even in distressed situations.

Bachelor of Arts in Business Administration, Finance Concentration.

California State University, San Bernardino, CA (1991)

Professional Experience:

Bank Services Representative/Teller 2010 to 2016

US Bank, Arvada, CO

●Worked with clients to open and manage accounts.

●Marketed and sold bank services to clients.

●Educated clients on financial services.

Finance Manager 1999 to Present

Operations Management Consultants, Inc., Denver, CO

●Performed bookkeeping plus financial accounting and reporting.

●Managed cash and AR/AP processes.

Substitute Teacher 1995 to 1997

Watertown School District, Watertown, SD

●Performed substitute teaching in elementary, junior high and high school.

Business Development and Loan Officer 1991 to 1994

Bank of America, Riverside, CA

●Managed business accounts, payrolls, lines of credit, and business loans.

●Account Manager for real estate, home equity, auto, and personal loans.

●Developed and managed outside sales program and public relations.

●Consistently surpassed account sales goals.

Financial Services Representative 1990 to 1991

Bank of America, San Bernardino, CA

●Serviced financial liability accounts for consumers.

●Marketed bank products and investments.

●Coordinated computer and new account training for employees.

●Managed cash audits for the entire branch.

Customer Service Specialist 1980 to 1990

Bank of America, San Bernardino, CA

●Managed merchant client accounts.

●Responsible for the control and balancing of branch cash.

●Managed or performed all operational activities.



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