Restaurant general manager.

Sඈඅ N Tඈඅൾൽඈ

Haines City, FL ***** 407-***-**** ********@*****.***

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of Restaurant Management experience. Highly effective and comfortable working with people at all levels in organization.

Business planning

Product Branding

Business Development

Operations management

Profit and Loss

Business administration

Negotiation

Marketing

Staff Management

Budget development

Owner/Operator, 04/2020 to Current

Crabs4you – Haines City, FL

Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.

Devised, deployed and monitored processes to boost long-term business success and increase profit levels.

Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency. Put together realistic budgets based upon costs and fees for effectively operating business. General Manager, 12/2017 to 04/2020

Kekes Breakfast Cafe – Windermere, FL

Drove year-over-year business growth while leading operations, strategic vision and long-range planning.

Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency. Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.

Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ

S අඅඌ

Wඈඋ H ඌඍඈඋඒ

Reduced corporate risk by managing shrink processes and controlling inventory levels. Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.

Assistant Restaurant General Manager, 08/2014 to 11/2017 Millers Ale House Bar And Grill – Kissimmee, FL

Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.

Developed effective business plans to align strategic decisions with long-term objectives. Managed budget implementations, employee reviews, training, schedules and contract negotiations. Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.

Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands. Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.

General Manager, 08/2011 to 07/2014

Applebee's Neighborhood Grill & Bar – Kissimmee, FL Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.

Designed modern employee recognition program which boosted productivity and improved morale. Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.

Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.

Work Shoulder to Shoulder with IHG resorts to comply with restaurant and resort brand standards. Associate of Arts: Culinary Arts/ Restaurant Management, 04/2008 Le Condon Bleu College of Culinary Arts - Orlando - Orlando, FL High School Diploma: 05/2006

Osceola High School - Kissimmee, FL

Certified ServSafe Food Safety Management

Eൽඎർൺඍ ඈඇ

Cൾඋඍ ൿ ർൺඍ ඈඇඌ

Lൺඇ ඎൺ ൾඌ

English

Native or Bilingual

Spanish

Native or Bilingual

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