Shay D. Garrett-Gruse
Email: *************@*****.***
Tulsa, ok. 74106
OBJECTIVE:
I am seeking long term employment with a growing company where my knowledge and experience
Will be fully utilized, and my excellent customer service skills will be an asset. I believe that my
experience will show my diversity, and my potential as a quick learner will allow me to be diversified
within the company.
WORK EXPERIENCE:
Dollar General
Guthrie, OK.
2016-Current
Lead Sales Associate/Closing Manager
Responsible for overseeing the daily operations of the store, overseeing and managing all
Cashiers daily job performances and responsibilities. Managing register balancing at
Closing of store as well as providing quality customer service while responding to customer
Needs, and resolving customer issues and complaints. Managing nightly closing duties
Including running daily cash reports, and preparing daily bank deposits.
Alorica Sprint Cellular
Tulsa, OK.
2007-2008
Technical support
Provided all technical support in relation to technical inquiries from customers of sprint
Cellular services. Provided quality customer service as well as technical support. Utilized
Trained knowledge and skills to communicate necessary instruction, and technical problem
Solving in a manner easily understood by the customer.
Overlook Apartments Reserve at Shadow mountain
Sentinel Real Estate Grey Star Real Estate
Tulsa, OK. Tulsa, OK.
1998-2001 2001-2002
Leasing Consultant/Assistant Manager
Performed all necessary leasing and assistant manager duties including but not limited
to: showing property and available units to potential residents, collected and posted all
rent payments, prepared and made daily bank deposits and prepared documents and lease
agreements for new residents. Prepared and entered lease renewals for existing residents,
and submitted property advertisements to local magazines and papers. Prepared end of month
reports, accounts payable/accounts receivable, coordinated services with maintenance as well
as scheduled outside contractor work.
CityWide Wrecker Services
Tulsa, OK.
1994-1998
Administrative Assistant
Daily office manager duties included accounts payable/accounts receivable, weekly payroll,
dispatched all tow and impound calls to tow drivers, assessed and collected all expenses incurred
for towing, impound and storage fees. Certified notifications of legal documents required for release
of vehicles to proper owners.
REFERENCES AVAILABLE ON REQUEST