Security Analyst Sales Executive
Resume:
Nancy Arlene Katunick
Finksburg, Maryland 21048
E-Mail Address ado9ef@r.postjobfree.com
Cell Phone # 410-***-****
Work Phone # 410-***-****
Security Clearance: Top Secret W/Full scope Lifestyle Polygraph
Education/Certification and Training:
• Towson University 15 Credits toward AA in Accounting
• Health/Life Insurance Licensed in Maryland, Virginia, West Virginia, Delaware, Pennsylvania, District of Columbia
• DLPT IV Training/HR and Security Training
Systems:
• Micro Soft Word Excel, PowerPoint, Outlook
• Lotus Notes
• CATS
• GCCS-Group Credit & Collections Systems, GMIR, BCIQ, BCXF, CFCS,
• SEQUIOA, BIDS, BIUP
• Facets, PRIME
• ELM
• HRMS
• GEE Tool
• DMDC
LG-TEK, Inc. /Test Proctor III
9681 Deerpath
Elkridge, Maryland 21075
Phone: 410-***-****
Contractor Support of National Security Agency Contract
Dates Employed: 08/01/2011 to Present
Job Duties:
• Demonstrate constant verbal, electronic and written communications with all levels of the federal government
• Schedule, enroll and withdraw students from educational classes required by the government depending on assignments and travel requirements
• Schedule Prometric applicants for testing (VORD, MPE, WPT and CQBN) send out welcome emails and
• email on how to register for the exam thru Prometric. Updated HRMS and schedule applicant in Gee Tool. Maintain spreadsheet on who tested and send out reminder e-mails to those who have not responded.
• Other duties include creating classes for the entire fiscal year depending on the needs of the Military and the Government
• Enrolling applicants/employees for classes in addition to grading tests and submitting grades in order to provide credit for consideration for employment and career progression
• Setting up classrooms with materials and audio visual materials so classes could be activated and operated at their fullest capacity
• Securing government materials that require special handling due to security level
• Teaming-demonstrated cooperative interaction with others resulting in respectful exchange of ideas, effective working relationships, and the achievement of solutions resolution of problems. Preparation of off-site training materials and transmittals for shipping to out of state agencies for testing. Help to improve applicant confirmation messages to be specific in relating the types of testing that the applicants would be taking and providing strict guidelines on type of working aids allowed for each test. Manage and organize the successful removal of obsolete office equipment. Help manage and oversee the reorganization of the Applicant and Employee testing office spaces
• Provide quality customer/client service to both internal and external customers.
• Schedule all Non Language Testing for AJ7 (Annapolis Junction Business Park) the LOGV, LOGV/CNT (Computer Networking Test) or ROC, Security Analyst Written Exam, Data Science Exam.
• Proctor for all Non Language Exams LOGV, LOGV/CNT (Computer Networking Test) or ROC, Security Analyst Written Exam, Data Science Exam.
• Schedule and proctor and grade Language Testing for DLPT 5 exams along with Level II exams.
LG-TEK, Inc. /Test Proctor II
9681 Deerpath
Elkridge, Maryland 21075
Phone: 410-***-****
Contractor Support of National Security Agency Contract
Dates Employed: 08/01/2011 to Present
Job Duties:
• Demonstrate constant verbal, electronic and written communications with all levels of the federal government
• Schedule, enroll and withdraw students from educational classes required by the government depending on assignments and travel requirements
• Schedule Prometric applicants for testing (VORD, MPE, WPT and CQBN) send out welcome emails and email on how to register for the exam thru Prometric. Updated HRMS and schedule applicant in Gee Tool. Maintain spreadsheet on who tested and send out reminder e-mails to those who have not responded.
• Other duties include creating classes for the entire fiscal year depending on the needs of the Military and the Government
• Enrolling applicants/employees for classes in addition to grading tests and submitting grades in order to provide credit for consideration for employment and career progression
• Setting up classrooms with materials and audio visual materials so classes could be activated and operated at their fullest capacity
• Securing government materials that require special handling due to security level
• Teaming-demonstrated cooperative interaction with others resulting in respectful exchange of ideas, effective working relationships, and the achievement of solutions resolution of problems. Preparation of off-site training materials and transmittals for shipping to out of state agencies for testing. Help to improve applicant confirmation messages to be specific in relating the types of testing that the applicants would be taking and providing strict guidelines on type of working aids allowed for each test. Manage and organize the successful removal of obsolete office equipment. Help manage and oversee the reorganization of the Applicant and Employee testing office spaces
• Provide quality customer/client service to both internal and external customers.
LG-TEK, Inc. / Test Proctor I
Contractor Support of national Security Agency Contract
Dates Employed: 01/01/2011 to 08/01/2011
Job Duties:
• Demonstrated constant verbal, electronic and written communications with all levels of the federal government
• Scheduled, enrolled and withdrew students from educational classes required by the government depending on assignments and travel requirements
• Other duties include creating classes for the entire fiscal year depending on the needs of the Military and the Government
• Enrolled students for classes in addition to grading classes and submitting grades for credit in order to provide credit for promotions both civilian and military.
• Set up classrooms with material and audio visual materials so classes could be activated and operated at their fullest capacity
• Secured government materials that require special handling due to security level
Teaming - demonstrated cooperative interaction with others resulting in a respectful exchange of ideas, effective working relationships, and the achievement of solution/resolution of problems. Preparation of off-site training materials and transmittals for shipping to out of state agencies for testing. Helped to improve applicant confirmation message to be specific in relating the types of testing that the applicants would be taking and provided strict guidelines on type of working aids allowed for each test. Managed and organized the successful removal of obsolete office equipment. Helped manage and oversee the reorganization of the Applicant and Employee testing office spaces
LG-TEK, Inc. / Registry Specialist
Contractor support of National Security Agency Contract
Dates Employed: 05/10 – 01/01/2011
Job Duties:
• Evaluated incoming actions and responses for relevance, feasibility, content, and related action/responses;
• Coordinated, monitored, and tracked actions. Assigned the action to the appropriate POC(s), ensuing that the action was understood by the recipients.
• Compiled responses, synthesized information from multiple sources into concise document in a timely manner
• Ensured adherence to Agency Standards for Document and Correspondence (e.g., Point Papers, Staff Processing Forms, Desk Notes, and Memos). Served as editor for Documents prepared with the organization
• Maintained and managed records for specialized tasks.
• Maintained tracking systems, such as records, forms, logs, databases, and calendars in accordance with applicable regulations
• Edited documents for content, relevance of material, organizations, strength of argument, clarity, persuasiveness, length, comprehensiveness, and overall tone.
• Established schedules and target completion dates for work, assignments, or projects
• Established schedules and target completion dates for work, assignments, or projects
• Performed registry activities (e.g., documenting action responses)
• Routed requests for information to the appropriate people
• Tracked actions to ensure own and others’ work activities were completed in a timely manner
• Evaluated information for accuracy, quality, and completeness
• Established and maintained working relationships and network with customers, professional colleagues, internal and external to the Agency, foreign partners, or representatives of other agencies
• Collected, prioritized and articulated actions and work to be disseminated to all levels of the Agency
Self Employed / Sales Executive
Dates Employed: 11/08 – 05/10
• Independent Insurance Agent
• Monitored all plan designs for all carriers in the state of Maryland
• Recommended and provided quality customer/client service for New and Renewal business
• Maintained databases to ensure up-to-date information. Adhered to carrier timeframes
Group Benefit Strategies/Sales Executive
Dates Employed: 11/07 – 11/08
• Independent Insurance Agent
• Monitored all plan designs for all carriers in the state of Maryland
• Recommended and provided quality customer/client service for New and Renewal business
• Maintained databases to ensure up-to-date information. Adhered to carrier timeframes
United Healthcare, Inc. / Strategic Account Executive
Dates Employed: 07/03 – 11/07
• Account Manager for business renewals
• Solicited new ancillary business for Dental, Short Term Disability, Vision, and Long Term Disability
• Worked with the underwriters to provide accurate rates for groups of 50-99
• Achieved timely completion and dissemination of Groups’ documentation to appropriate department to ensure that accounts were set-up in the system
• Ensured members were enrolled, and ID cares mailed
• Interacted with other internal and external departments to resolve issues and keep up-to-date regarding UHC and procedures
The Preferred Health Network/ Broker Service Representative
Dates Employed: 04/99 - 07/03
• Conducted daily interaction with the broker/broker administrator community as well as internal departments
• Focal point of contact for providing customer service excellence
• Responsible for procedures to include receiving and processing employer new and renewal packets: maintained tracking systems for group’ packets
• Point of contact to place/receive/screen/respond to external call from brokers/broker administrators alleviating underwriting and billing & enrolment from this responsibility
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