Computer skills, Customer service
Resume:
CURRICULUM VITAE OF
CLEOPATRA MPHO MPHAKA
CONTACT DETAILS
Rosslyn Ext 18
0200
PERSONAL DETAILS
**********@*****.***
Identity Number
Date of birth
: 11 October 1985
Nationality
: South African
Languages
: English, Afrikaans, Xitsonga, Setswana, IsiZulu
Drivers Licence
: Code 10
EDUCATIONAL QUALIFICATIONS
Secondary Education
Name of School
: Motshegoa High School
Highest Grade Passed
: Grade 12 (Matric)
Year of Completion
: 2004
Subjects Passed
: Setswana HG, English HG, Biology SG, Geography SG,
Tertiary Education
Mathematics LG, Physical Science LG
Name of Institution
: Tshwane Institute of Technology
Qualification
: N4 Certificate in Management
Year
: 2015
Modules Passed
: Office Practice
Communication
Information Processing
Computer Practice
Qualification
: N5 Certificate in Management
Year
: 2016
Modules Passed
: Office Practice
Communication
Information Processing
Computer Practice
EMPLOYMENT HISTORY
Employer Name : Mmela Holding Investment
Job Title : Clerk
Duration : 2009 (6 Months contract)
Duties : Filing
: Projects such as gathering information by phone,
letter, email or in person : Recording and updating databases
: Photocopying and scanning documents
: Sorting and Handling out post
: Supporting the reception desk
Employer Name : Pick n’ Pay
Job Title : Cashier
Duration : February 2010 to August 2013
Duties : Receiving payment by cash, check, credit cards, vouchers and automatic debits.
: Issuing receipts, refunds, credits, and change due to
costumers
: Counting money in cash drawers at the beginning of
shifts to ensure that amounts are correct that there is adequate change.
: Greeting customers entering establishments.
: Maintaining clean and orderly checkout areas : Identifying prices of goods, services, or admission, and tabulate bills using calculators, cash registers, and optical prime scanners.
Employer Name : Pick n’ Pay
Job Title : CCTV Operator
Duration : February 2010 to October 2013
Duties : To operate and monitor al systems within the Control Centre in an efficient manner ensuring that all work is
undertaken in compliance with the operating procedures, legislation and codes of practice.
: To record all events and actions taken in a clear, Legible and accurate written format.
: To provide an efficient telephone answering service and deal effectively with all enquiries. : To liasise with the Police and Members of staff to ensure appropriate use of the system.
REFERENCES
Name
: Mr. Thomas Ralethe
Employer
: Pick n Pay
Position
: Manager
Contact Number
Name
: Ms. Portia Mathe
Employer
: University of South Africa
Position
: Lab Assistant
Contact Number
Name
: Mr. Walter Phuti
Employer
: Tshwane Institute of Technology
Position
: Lecture
Contact Number
Contact this candidate