Marketing Director, Tour Manager, Freelance Writer
Resume:
MARLEY DECKER
*** *. *** ****** #*** Milwaukee, WI 53204 · 262-***-****
*********@*****.***
Objective: To secure a writing position that utilizes my creative and innovative communication, writing and organizational skills.
EDUCATION
DECEMBER 2016 GRADUATE
ENGLISH – RHETORIC WRITING MAJOR/PSYCHOLOGY MINOR
University of Wisconsin-Milwaukee
EXPERIENCE
JANUARY 2018 – CURRENT REMOTE
FREELANCE WRITER, Self-Employed
Writing articles and multifaceted content for several online publications and organizations. Portfolio, websites, and published works available upon request.
SEPTEMBER 2021 – CURRENT MILWAUKEE, WI
MARKETING DIRECTOR, SHAKER’S CIGAR BAR AND HANGMAN TOURS
Managing online business and social media accounts.
Initiating and conducting all media interviews.
Writing and designing weekly Mail Chimp emails and newsletters.
Supervising and creating YouTube Channel content.
Creating and distributing all advertisements including but not limited to Google Ad Campaigns.
Finding and managing media contacts.
Creating content/blogging on all sites.
General media management across all platforms.
Responding to business inquiries and online reviews.
SEPTEMBER 2018 – CURRENT MILWAUKEE, WI
TOUR GUIDE & TOUR MANAGER, SHAKER’S CIGAR BAR AND HANGMAN TOURS
Managing and supervising all tour guide staff.
Hiring and training tour guide and host employees.
In charge of all tours and tour scheduling using Peek services.
Organizing events such as large parties, team builders, and VIP guests.
Facilitating scripted tours with varying group sizes.
Selling various cigars and upselling merchandise between tours.
MARCH 2020 – SEPTEMBER 2021 MILWAUKEE, WI
AODA PROGRAM ASSISTANT, UNITED COMMUNITY CENTER
Provided daily supervision and support to program residents.
Completed daily shift reports.
Conducted orientations with new clients.
Administered client medications in an accurate and timely manner.
Assisted residents in developing life skills and appointment punctuality.
Conducted drug screens on clients.
Assigned and supervised resident chores, meal preparation and food distribution.
Ensured residents’ basic needs are met, including meals, exercise, hygiene and sleep, daily schedule is followed, attendance at medical, dental, counseling or other social service appointments including transportation as needed.
Modeled healthy interactions and respectful communication with residents, effectively communicating behavior choices to residents, ensuring confidentiality is maintained, charts are secured and in state mandated order, following all HIPAA standards.
JULY 2018 – APRIL 2019 MILWAUKEE, WI
PROJECT MANAGER/RESEARCH AND ADMIN. ASSISTANT, SHAKER’S CIGAR BAR AND HANGMAN TOURS
Assisted in the writing and editing of various tour scripts.
Conducted extensive research pertaining to myriad projects and expansions.
Managed and created much of the media and marketing.
Pioneered the opening of Shaker’s side-project, “422 Café,” including the general idea, CBD research, complete construction of a new food and cocktail menu, hiring additional staff, etc.
Managed e-mails and phone calls.
Constructed “Ghost Gear” Shaker’s merchandise webpage from scratch.
Contributed ideas for events, projects, etc.
Ran employee payroll and kept track of all employee and company paperwork.
AUGUST 2018 – FEBRUARY 2020 GLENDALE, WI
ADMIN. ASSISTANT, Comprehensive Clinical and Consulting Services Inc.
In charge of all finances including accounts payable and receivable and employee payroll.
Managing scheduling for doctors and patients through SimplePractice.
Inputting patient psychological testing and generating patient reports.
Calling insurance companies to verify in-network patients.
General organizing of all office paperwork and important documents such as employee paperwork, credentialing and recredentialing, medical records and patient profiles.
JUNE 2019 – FEBRUARY 2020 GLENDALE, WI
PSYCHOMETRIST, COMPREHENSIVE CLINICAL AND CONSULTING SERVICES INC.
Administering and scoring psychological tests to patients and clients in both clinical and forensic settings.
Proficient in WRAT-5, WAIS-V, WISC-IV, BASC-3, Bender-Gestalt, MMPI-2, MBMD, P3, SOAPP-R.
Reviewing and notating critical items with patients based on their test answers.
Sitting-in and scribing for patient/psychologist sessions and clinical interviews.
Working with the psychologist for several AODA, clinical, forensic and court-ordered cases.
JANUARY 2017 – JANUARY 2018 MILWAUKEE, WI
GUEST SERVICES ASSOCIATE, THE PFISTER HOTEL
Answered all incoming calls both external inquiries and in-house requests.
Used OPERA software program for making, monitoring, and editing reservations and guest profiles.
Relayed messages and input orders including in-room dining, maintenance, and personal amenities.
Kept track of payments, receipts, guest preferences, requests, daily events and more.
SUMMER 2016 CEDARBURG, WI
INTERN, SALON NOIR
Wrote all web-based content describing business, services, and employees.
Worked with Aveda Spas on website structure and all product information.
Internship qualified for college credit at UW-Milwaukee.
SUMMER 2016 MILWAUKEE, WI
INTERN, THE DAILY REPORTER
Wrote briefs and feature articles on Wisconsin business and construction news.
Conducted research and phone interviews to gather content/information.
Shadowed journalists to assist and learn process required for content creation.
Internship qualified for college credit at UW-Milwaukee.
NOVEMBER 2015 – AUGUST 2017 MILWAUKEE, WI
RECEPTIONIST, SALON NOVA
MAY 2013 – OCTOBER 2015 MILWAUKEE, WI
SALES ASSOCIATE, GOODWILL INDUSTRIES
SEPTEMBER 2009 – AUGUST 2012 GRAFTON, WI
RECEPTIONIST, COST CUTTERS
SKILLS
Thrives working both independently and as a group
Fantastic organizational skills
Strong leadership abilities
Both creative and analytical
Excellent communication skills
VOLUNTEER
My Life! My Plan! Milwaukee, WI
Volunteer workshop geared toward teaching inner-city high school students about
education opportunities and career pathways.
REFERENCES
Personal and work references available upon request
Contact this candidate