Airtel Telecaller

A.JYOTHI PRIYANKA

Mobile: 91-910******* Email:******************@*****.***

Career Objective :

Seeking a challenging career in an organization that provides me an opportunity to demonstrate my skills and improve my knowledge and be a part of your team that works dynamically towards the goals of the organization.

Personal Details:

Name : A.JYOTHI PRIYANKA

Father’s Name : A.SRINIVASARAO[LATE]

Husband Name ;P.MANOHAR BABU

Date of Birth : 17-05-1991

Gender : Female

Languages Known : English, Telugu & Hindi.

Address :Plot no-102,NBR Colony,Meerpet,500097

Academic Qualifications:

Passed Master of business{finance} with 75% in KRR INSTITUTE OF TECHONOLOGY in ghatkesar,telangana

Passed B.COM with 75% in S.S.V.B in padmarao nagar, Hyderabad.

Passed Inter From Board of Intermediate with 75% in 2007, Hyderabad,A.P

Passed S.S.C. From Board of Secondary Education with 60% in 2006, Hyderabad A.P

Professional Experience

Working as a SCHOLARSHIP asst in TKR COLLEGE OF ENGINEERING & TECHNOLOGY…

Worked as a RECEPTION & ACCOUNTANT in AEGIS AUTOMATION INDIA PVT LTD(Hyderabad ) from 2013 to 2019.

a)Welcomes visitors by greeting them, in person or on the telephone; answering or referring

inquiries.

b)Directs visitors by maintaining employee and department directories; giving instructions.

c)Maintains safe and clean reception area by complying with procedures, rules, and regulations.

d)Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. To attend to office on time, known to the consultants & also perform any other job assigned by Floor Incharge/ Accounts.

e)Maintain an updated list of services available/not available.

f)REGISTRATION –

g)Any changes to be done in the software to be given in writing and followed up.

h)Help the customers with their demands, suggestions and complaints

i)Making monthly bills and update into tally

j)Check the products before opening and closing of the store

k)Meet the store's monthly targets and handle budgets

l)Recruit and train staff

m)Deal with any enquiries and complaints and monitor customer service

n)Prepare salary sheet and payslips for employees

o)Deal with any enquiries and complaints and monitor customer service

p) Serve customers as needed

Worked as a teamleader in MAGNUM ASSOCIATES [AIRTEL] (Hyderabad)from 2007 to 2009

Worked as a telecaller in MNP(Hyderabad) process in Vodafone services from 2009 to 2010

Technical Skills:

MS Office, TALLY ERP 9

Typing speed 35WPM

Strengths:

Good Interpersonal relationship.

Good organizational behavior at critical times.

Self-motivated and passionate.

Good analytical, computational and communication skills.

Declaration:

I hereby declare that the above written particulars are true to the best of my knowledge and belief.

Place: Hyderabad

Date: 12/03/2021

(A.JYOTHI PRIYANKA)

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