Customer Representative Data Entry

TIFFANY FRENCH

***** **** ***** ******* ******** MI 48035 · 586-***-****

***********@*****.***

EXPERIENCE

FEBURARY 2009 – PRESENT

MERCHANDISING MANAGER, pl marketing

Resolved all customer complaints in a professional manner.

Ensure each store is following store execution of sales and display plans.

Drive Corporate Brand sales in assigned stores.

Strong merchandising skills and the ability to read and implement plan-o-grams.

Ensure product rotation of dated product and label conversions.

Manage and train Part time/hourly employees.

Know and operates ICBRIS Computer system fluently.

Communication with Store Management and Division Teams.

Problem solving and Completes tasks on time

JANUA RY 2006 – FEBRUARY 2009

PATIENT REGISTRATION, physician healthcare Network

Scheduled Patient appointments and testing.

Verified Insurance eligibility and benefits.

Maintained patient records.

Authorized drug refills and provided detailed prescription information to pharmacies.

Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to the patients.

JULY 1997-JANUARY 2009

SHAMUT MILLS, CUSTOMER REPRESENTATIVE

Processed orders for multiple accounts in the auto industry.

Inventory Management.

Maintaining customer accounts.

Communication with Account Managers.

Data Entry.

Emergency Expedited Orders.

MAY 1995-DECEMBER 2008

KROGER, COURTESY CLERK, VIDEO BACK UP

Bagged Groceries.

Assisted Customers.

Cleaning.

Collected bascarts.

Rented out videos.

Operated Cash Register.

Prepared New Release Video for renting.

EDUCATION

MAY 1997

BUSINESS TECHNOLOGY CERTIFICATE, port huron high school

I maintained honor roll status all through high school. I was an Elementary Teacher Assistant for 2 yrs. I went to state finals for Business Tech Competition and placed 3rd in state. I worked a Co-op job for the School District for 3 years.

SKILLS

Excellent Communication skills

Natural Leader

Strong Customer Service Skills

Fast Learner

Inventory Management

Data Entry

Superior Organization

Great Multi-tasking skills

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