Bianca Ruiz
San Leandro, California
************@*****.***
QUALIFICATIONS SUMMARY
Self-motivated and highly reliable individual positioned to contribute strongly to customer service operations demanding tact, enthusiasm, and a strong work ethic.
• Customer Service: Able to utilize strong team-oriented skills and interpersonal strengths to provide high-quality customer service.
• Communication & Presentation: Charismatic communicator in speech and in writing. Build lasting relationships with both peers and customers, cheerful, helpful and sensitive to the needs of others.
• Organization / Computers: Outstanding time-management and organizational abilities, willingly work unpredictable hours / overtime to ensure organizational efficiency and profitability.
• Key Strengths: Intelligent and loyal team member, readily listening to others, acknowledging peer accomplishment, and contributing to positive and productive work environments and team morale. Swiftly learn and apply new work methods, procedures, and policies.
EDUCATION
Merritt Community College, San Leandro, CA December 2014
General Studies
WORK EXPERIENCE
Starbucks July 2013 – July 2015
San Leandro, CA
Responsible for food preparation and service to customers.
Broadmoor July 2015 – Present
Oakland, California
Responsible for scheduling appointments and maintaining appointment calendar.