Hotel Receptionist Front Office

VADUTH ABDUL SAMAD

Mobile : +971-*********

Email : ********@*****.***

To join an organization that will recognize and utilize my skills fully and offer me a position requiring innovative and creative ideas where continuous growth and learning are way of life. BBM (Business Management) from Pondicherry University Community College [2004 - 2007], India.

Computer – Diploma in Computer Application (DCA)

Technical Qualification – Typewriting English (Higher Grade)

Nov 2018 to till date as Receptionist in Sun & Sands Plaza Hotel, Deira, DUBAI-UAE.

April 2017 to Sep 2018 as Executive HR & Admin in Dev Ventures Pvt. Ltd. Puducherry, India.

Jul 2016 April 2017 date as Executive HR in Aparajitha Corporate Service Pvt Ltd. (Deployed in Schneider Electric India Pvt. Ltd. Chennai, India.)

Aug 2014 – Jun 2016 Executive HR in Aparajitha Corporate Service Pvt Ltd. (Deployed in Hindustan Unilever Ltd. Puducherry, India.)

Mar 2011 - Jul 2014 as Executive HR in Manatec Electronics Pvt. Ltd. Puducherry,India.

Jan 2010 - Mar 2011 as Executive Assistance (Admin) in PSL Management & Software Technology Pvt. Ltd. Puducherry, India.

Roles & Responsibilities

Front Office

Greet and welcome guests as soon as they arrive at the hotel.

Answer, screen and forward incoming phone calls

Check-In & Check Out Formalities

Handling Reservations in websites like Booking.com, Agoda, Expedia, Hotels.com, Make-my Trip, Goibibo etc.

Scanning the Guest Passports, Emirates ID as per DTCM rules.

Maintaining the Guest records through Operating DTCM Software & IDC Software

Night Auditing process.

Provide basic and accurate information in-person and via phone/email

Receive, sort and distribute daily mail/deliveries

Ensure reception area is tidy and presentable, with all necessary stationery andmaterial

Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

Order front office supplies and keep inventory of stock Academic Credentials

Objective

Additional Credentials

Organizational Experience

HR & Administration

Plan, organize, and conduct induction Programme for the new joiners

Introducing company Policies & Procedures to the new joiners

Complete the joining formalities i.e. collect the required documents like photo & copy of certificates, creation of login id for attendance, etc.

Conducting annual performance appraisal

Co-ordination with department heads to issue, to rate and to collect appraisalforms

Maintaining Workmen and Management staff attendance through attendance software and generating various reports. Making entire like Leave/Permission/On duty etc.,

Generating payroll by software ERP and through MS Excel.

Maintaining Leave card & all other records relating to payroll

Controlling of time office for their attendance and manpower allocations.

Taking care of Security, Housekeeping, Gardening,

Co-ordinating Medical Check-up & Reimbursement for the selected candidates Preparation

& Updating of Personnel Files.

Vendor management- Oversee acquisition, installation and commissioning of equipment’s that are required for the facility – IT Systems, air conditioning etc.

Processes, Documentation, Business Control checks, audits etc.

Event Management, organizing meetings, conferences, making travel arrangements and hotel reservations for guests & foreign delegates.

Liasioning and coordinating with various departments within the corporate office.

Upkeep of office administrative facilities and ensure availability of daily miscellaneous requirements to provide harmonious work culture to employees.

Purchasing, Implementation and operations of Security and Surveillance.

Managing repair, maintenance & replacement of office equipment’s, appliances, furniture, furnishings, vehicles, building, etc.,

Personal Profile

Date of Birth : 09.06.1984

Marital Status : Married

Religion : Islam

Nationality : Indian

Language Known : English & Tamil

Passport No. : T8244750

Visa Status : Employment Visa

Present Address : Al Baraha, Dubai, UAE.

Permanent Address : No. 33, Morsar Street, Kottakuppam, Villupuram Dist., Tamil Nadu 605104. India.

Declaration

I hereby declare that all the information mentioned above is true to the best of my knowledge and my belief.

Date: VADUTH ABDUL SAMAD

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