Patrice Herndon ado92j@r.postjobfree.com 336-***-****)

Summary:

Results-driven human resource professional with diverse and comprehensive experience in providing support in areas of human resources including; staffing, employee relations, development, and implementation of policies and procedures. Goal oriented, self-starter that produces exceptional rather than expected results.

Professional Experience:

Rheem Distribution Center Randleman NC

June 3, 2019 - October 18, 2021

Office Coordinator

● Assist with new hire paperwork

● filing employees documents

● Process hourly payroll using Kronos system

● Assist with special project related to compensation, benefits and payroll

● Sort and distribute all incoming mail

● Administer and track FMLA paperwork for employees

● Create and maintain employee folders

● Work with Temp Agencies by providing time sheets for employees

● Report Workers Compensation Claims

● Complete child support documentation of insurance coverage and wages

● Manage reporting monthly employee numbers

● Answer incoming calls

● Run daily inventory reports

● Order supplies

● Report and record OSHA monthly reports

● As needed performed various administrative duties

● Competence in Excel, Outlook, and Microsoft Word CRG -Conduit Global Call Center - McLeansville, NC March 2018 - October 2018 HR Assistant/Recruiting Specialist

● Employment verification

● Assist with new hire paperwork

● Telephone interview

● Interviewing

● Filing

● Assist with new hire orientation

Ameritox Inc. Greensboro, NC March 2010 - February 2016 Medical Monitoring Solutions

HR Administrative Assistant / Receptionist

● Maintaining personnel records and the HR filing system

● Coordinates with department and applicants any pre-employment requirements and forms, such as drug screening, tax forms, and others. Enters new hire information into HRIS system.

Patrice Herndon ado92j@r.postjobfree.com 336-***-****)

● Administers medical insurance and benefits orientation, providing application information; helping with form completion; verifying employment.

● Maintains human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases; tracking vacation, sick, and personal time.

● Orients new employees by providing orientation information packets; reviewing company policies; gathering withholding and other payroll information; explaining and obtaining signatures for benefit programs.

● Documents human resources actions by completing logs, and records of accidents.

● Sort and distribute all incoming mail

● Handles all incoming call

● Assisting with employee relations- random drug test and flu shots

● Fun committee participation and facilitator

● Accomplishes human resources department and organization mission by completing related results as needed with the day-to-day operation of the HR office.

● Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories

● Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies

● Preparing security identification badges for all employees

● Provides administrative oversight of service with external vendors

● Communicate decisions effectively with employees and management.

● Conducted a reference check on potential candidates for employment

● Completed I-9 new hire paperwork

● Competence in Excel, Outlook, and Microsoft Word

● ADP and Kronos experience

Patrice Herndon ado92j@r.postjobfree.com 336-***-****)

Spectrum Laboratory Greensboro, NC February 2006 - March 2010 HealthCare Industry

HR Administrative Assistant / Receptionist

● Entered new hire information into the HR system

● Handle all phone calls, routing to correct personnel

● Prepared identification badges for employees at the different location site

● Orders and maintain office supplies. Sort and distribute mail.

● Report maintenance service on all office machines

● Verified employment for all employees

● Provides information by answering questions and requests for new hires, managers, and supervisor

Deluxe Check Printers - Greensboro, NC July 1990 – March 2004 Financial Service Company

● Manufacturing Associate (7/1990 – 5/1998)

Diversified experience in manufacturing which included inspection, tag, stock pick, post office, packing, mail opener, codeliner, order filler, and sorter

● Data Entry Associate (5/1998 – 1/2000)

Process images of consumer check orders via desktop in a window based environment. Verify names, addresses, and product features.

● Process Analyst Specialist (2/2000 – 1/2002)

Work with the capacity analyst and other operations desk coordinators to help organize optimism process by serving as a subject matter expert, identifying opportunities for improvement, analyzing process gaps or system issues, documenting and communicating processes and supporting change initiatives in the organization.

● Exception Processing (2/2002 – 3/2004)

Process orders which are unable to flow through the order capture system by utilizing a variety of methods which include interpersonal communication skills and the ability to navigate within multiple software applications.

Sears Teleservice Center - Greensboro, NC (PART-TIME) September 1988 - September 1998 Customer Service Call Center

● Customer Service Specialist (9/1988 – 6/1994)

Process orders by entering information directly into the database. Delivered assistance to consultants when reported with troubleshooting issues that required contacting customers, service departments, buyers, stores, and distributing warehouses concerning merchandise ordered via phone.

● Human Resources Assistant / Receptionist (6/1994 – 9/1998)

● Handle all incoming calls for a high volume customer service center

● Record daily attendance

● Administered visitors, applicants, and vendors while on site

● Administered testing for potential employees via computer for employment

● Scheduled drug tests

● Conducted reference checks and telephone interview on potential candidates for employment

● Detailed filing and payroll assistance

Education:

J.F. Webb High School

Oxford, NC

North Carolina Agricultural and Technical State University Patrice Herndon ado92j@r.postjobfree.com 336-***-****)

Greensboro, NC

Early Childhood Education

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