Tammy Walker

CUSTOMER SERVICE

Hope Mills, NC ***48

ado8vu@r.postjobfree.com

443-***-****

Hand-working and reliable with strong a ability in any job setting offered. highly organized, proactive

and punctual with team- oriented. Communicative and proficient

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Security Guard

Allied Universal Security Services, Systems and Solutions - Fayetteville, NC

February 2019 to Present

• REPORTED IRREGULARITIES SUCH AS FIRE AND SAFETY HAZARDS TO MAINTENANCE

• CHECKED AND VERIFIED PHOTO IDENTIFICATION PRIOR TO GRANTING FACILITY ACCESS

• OVERSAW DAILY MONITORING AND PATROLLED BUILDINGS, GROUNDS, AND WORKSITES

• CONTACTED LAW ENFORCEMENT IN CASE OF UNAUTHORIZED PERSON, DOCUMENTS AND

MATERIALS.

Dietary

DIETARY, CAPE FEAR VALLEY HOSPITAL - Fayetteville, NC

February 2018 to July 2020

• COMMUNICATE WITH PATIENTS

• TAKE PATIENTS ORDERS BY USING HANDHELD TABLETS

• PREPARE AND DELIVER FOOD ORDER

• COLLABORATED EXTENSIVELY WITH INTERDISCIPLINARY CARE TEAM TO MEET NUTRITIONAL NEEDS

OF EACH RESIDENT

CUSTOMER SERVICE

WALMART - Lumberton, NC

December 2017 to February 2019

• FRONT END CUSTOMER REPRESENTATIVE

• ASSISTED CUSTOMERS WITH CHECKING OUT

• PROCESSED REFUNDS, EXCHANGED AND COMPANY CREDITS FOR CUSTOMERS FACING ISSUES SUCH

CUSTOMER CONCERNS AND ORDER INQUIRIES

• RECAPTURED CUSTOMER LOYALTY WITH EXPERTISE IN DEESCALATING CONFLICTS AND BUILDING

PERSONALIZED SOLUTIONS.

Line Cook and Cashier

CAKES & PASTRIES - Lumberton, NC

October 2017 to February 2019

• TAKE CUSTOMERS ORDER AS WELL COMMUNICATING

• CONTROLLED COST WITH EFFECTIVE SUPPLY MANAGEMENT AND MONITORING OF FOOD USE

• BALANCED CASH DRAWER AT BEGINNING AND END OF EACH SHIFT,INVESTIGATING AND RESOLVING

ANY DISCREPANCIES

• HANDLED ONLINE ORDERS PICKUPS, LOCATING ITEMS AND HELPING CUSTOMERS MOVE BULKY

PURCHASES TO VEHICLES

• SATISFIED CUSTOMER WITH QUICKLY AND ACCURATELY USING POS SYSTEM

Education

HIGH SCHOOL DIPLOMA

WALBROOK SR. HIGH

Skills

• Strong time management (10+ years)

• Prioritization abilities

• Excellent Communication Skills

• Reliable and Driven

• Customer Service (10+ years)

• Fast Food (10+ years)

• Food Service (10+ years)

• Team Member (10+ years)

• Food Prep

• Food Safety

• Dietary Aide Experience (1 year)

• Food Service Management

• Cooking

• Menu Planning

• Food Production (10+ years)

• Catering

• Culinary Experience

• Supervising Experience

• Cashiering (10+ years)

• Kitchen Management Experience (8 years)

• Security (6 years)

• Restaurant experience (10+ years)

• Meal Preparation

• Retail Sales (5 years)

• Inventory Control

• Serving Experience

• Labor Cost Analysis

• Microsoft Word

• Leadership (10+ years)

• Manufacturing

• Lean manufacturing

• Logistics

• Merchandising

• Supply Chain

• POS

• Cleaning Experience

• Purchasing (5 years)

• Profit & Loss

• Packaging

• 5S

• Banquet Experience

• Stocking

Certifications and Licenses

ServSafe

December 2004 to Present

1.

Food Handler Certification

December 2008 to Present

1.

First Aid Certification

Contact this candidate