MHA Healthcare Administration

Niurka Javier, MHA, CCS

Supervisor – Financial Clearance Center

**********@*****.*** • 917-***-****

LinkedIn • New Jersey *Relocating to Florida 2021

An accomplished and dedicated professional with 14 years of experience the healthcare industry. Clinical specialist; skilled in cultivating top performing teams that exceed all organizational objectives. Experienced in managing small to large-scale projects and driving improvement initiatives. A people-focused professional able to train others both in-person and remotely.

Areas of Expertise

Team Leadership

Medical Records

Process Improvements

Epic Superuser

Regulatory Compliance

Administrative Oversight

Training & Coaching

Project Management

Pre-admission process

Professional Experience

New York Presbyterian Hospital, New York, NY / Remote 2007 – Present

Supervisor - Financial Clearance Center (2015 – Present)

Manage daily operations to ensure production goals are met regularly. Train 30+ staff in software, best practices, compliance, and processes. Specialize in Population Health, Accountable Care Organization (ACO), and Managed Care Organization (MCO). Complex project management, analytical skill to organize, plan and coordinate operation activities. Working with underserved and socioeconomically challenged patient populations. Value-based payers Medicare Advantage and Medicaid population. Handle audits, quality assurance, performance appraisals, and scheduling. Navigate challenges presented by the pandemic to handle programs, training, and projects remotely.

●Increased financial clearance production by 20% making everyone accountable for their work.

●Trained employees on a new EPIC system during the pandemic 100% via Zoom seamlessly.

●Reduced time on the phone by 85% by pioneering the use of the insurances’ web portal.

●Analyze reports to determine payment trends, patient’s out-pocket payment collection, timelines of billing and efficiency.

Patient Financial Advisor (PFA) (2007 – 2015)

●Recognized for surpassing daily productivity expectations by 50% for emergency and urgent admissions.

●Collaborated with registration area for holidays and weekends as needed.

●Created Excel spreadsheets with insurances requirement for procedures and diagnosis for out-patient encounter.

Education & Credentials

Master of Healthcare Administration, 2021

University of Arizona, Tucson, AZ Summa Cum Laude

Bachelor of Business Administration – Health Service Administration

Monroe College, Bronx, NY Magna Cum Laude, Dean’s List, President’s Honors List

Certificate – Medical Coding

Lehman College of the City University of New York, Bronx, NY

Certified Coding Specialist (CCS)

American Health Information Management Association

Affiliations

American Health Information Management Association

The National Society of Leadership and Success

Languages

Bilingual – English & Spanish

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