Therapist Assistant Customer Service
Resume:
Denise Caimi
**** *. ******* **., **. Charles, MO 63303 • 636-***-**** • **********@*****.***
Objective
To obtain a position in healthcare, where I can contribute my knowledge and skills as an LPN, in the areas of resident care, resident programming, and compliance with State and Federal Regulations.
Summary of Qualifications
LPN License
Certified to instruct Level 1 Medication Aide classes
Certified to perform ALF Assessments
Certified Train the Trainer in Alzheimer’s Dementia Training
IV certified
Work Experience
Continuum Care
Clinical Director
Oversee nursing staff
Ensure compliance of CDC for COVID 19 regulations and recommendations
Ensure staff are properly trained for supportive care, and assisted living.
Ensure all staff are providing the highest level of customer service to all levels of care.
Medication set ups, wound treatments, and well being checks of clients
Westview Assisted Living
Director of Nursing 2/20 to 9/20
Monitored and ensured compliance with state and federal regulations.
Assessed potential residents for criteria for admission to Assisted Living.
Reviewed the effectiveness of current programs, processes and profitability.
Actively participated in risk management and budget planning.
Assessed resident needs and developed a care plan to meet their needs.
Ensured resident and family satisfaction through quality improvement programs.
Participated in review and development of a plan of correction for deficiencies noted during state surveys.
AW Healthcare 11/19 to 2/20
Clinical Nurse Supervisor
Facilitates strong relationships within the home between clients. family & caregivers.
Ensures all staff are adequately trained.
Ensures all shifts are appropriately staffed.
Ensures all staff are providing the highest level of customer service possible.
Medication set ups, wound treatments, and well being checks of clients.
Brookdale West County 09/18 to 12/19
Health and Wellness Director
Monitors and ensures compliance with state and federal regulations.
Sets standards for resident care, including staffing levels, roles and responsibilities, and budget planning.
Provide direction and assistance to all Department Directors..
Monitors community resident levels of care and service provisions.
Assesses and determines placement of residents in Assisted Living community.
Monitors sales and marketing to achieve targeted census goals.
Recruits, hires, evaluates, coordinates, and motivates, monitors performance, schedules and supervises staff in accordance with company policy.
Fosters growth of nursing staff.
Cedarhurst Assisted Living, St. Charles, MO 09/17 to 6/18
Director of Nursing
Assessed potential residents for criteria for admission to Assisted Living.
Reviewed the effectiveness of current programs, processes and profitability.
Actively participated in risk management and budget planning.
Assessed resident needs and developed a care plan to meet their needs.
Ensured resident and family satisfaction through quality improvement program.
Monitored and ensured compliance with state and federal regulations.
Participated in review and development of plan of correction for deficiencies noted during state surveys.
Stonecrest of Town and Country, Chesterfield, MO 01/17 to 09/17
Assisted Living Administrator
Monitors and ensures compliance with state and federal regulations.
Sets standards for resident care, including staffing levels, roles and responsibilities, and budget planning.
Provide direction and assistance to all Department Directors..
Assesses and determines placement of residents in Assisted Living community.
Recruits, hires, evaluates, coordinates, and motivates, monitors performance, schedules and supervises staff in accordance with company policy.
Fosters growth of nursing staff.
Park Place Senior Living, Winghaven, MO 12/13 to 12/16
Assisted Living Administrator
Monitored and ensured compliance with state and federal regulations.
Assessed potential residents for criteria for admission to Assisted Living.
Reviewed the effectiveness of current programs, processes and profitability.
Actively participated in risk management and budget planning.
Assessed resident needs and developed a care plan to meet their needs.
Ensured resident and family satisfaction through quality improvement programs.
Participated in review and development of a plan of correction for deficiencies noted during state surveys.
Education
LPN Program, Pike Lincoln Technical College 8/12 to 5/13
Valedictorian Award, LPN class of 2013
Personal Achievement Award
Associates Degree in Applied Science 1997 to 1999
Physical Therapist Assistant Program
References Available upon request
Contact this candidate