Development Corp Property Manager
Resume:
Jean-Marie Jones
Dear Human Resource / Management,
I am currently exploring employment options with your company and I am writing you concerning a potential position with your organization. My resume is enclosed for your review and consideration. As outlined in my resume, my professional credentials include 35 plus years of consistent advancement to more senior positions within the multi-family housing market. My experience has contributed to the development of strong managerial and business skills as well as understanding the importance of effective personal skills in achieving goals. I am aggressive and persistent in the pursuit of new business and committed to providing quality service. Other qualifications include:
The ability to plan and implement successful marketing programs.
Success in motivating and training others to achieve maximum productivity.
Proven effectiveness in attainment of revenue and profitability goals.
A strong commitment to quality and integrity in product presentation.
Strong skills in goal setting, self-discipline, communications, and time management. Senior management has consistently recognized me for my successes in marketing, diplomatic customer relations, staff development, cost control, and budget management. I am confident that my background can greatly enhance your overall management and sales objective. I look forward to discussing my qualifications with you in great detail. Thank you for your consideration and response.
Sincerely,
Jean-Marie Jones
Enclosure
Jean-Marie Jones 832-***-****
OBJECTIVE
Obtain position which utilizes my successful professional experience in business development and operation in the multifamily industry.
ACHIEVEMENTS
35+ years of Operations and Management experience which includes budget administration, profit/loss, cost control, financial reporting and employee management.
Strong credentials in prospecting, strategic marketing, customer service, public relations, and staff supervision.
Proven track record in developing effective relationships with individuals from diverse cultures and socio-economic backgrounds.
Extensive experience in training and motivating others to achieve optimum productivity, rehabs and property sales.
Assertive, self-driven and energetic; articulate communicator with highly developed interpersonal skills; excellent organizational and time management capabilities.
Certified by Protocol School of Washington, Dorothea Johnson, Protocol Liaison to the military Washington D.C.
Team player and Leader, excels in customer service and sales. THE LIBERTY GROUP Temporary Staffing To Present
o Property Manager, Leasing
o Concierge, Tax Credit
o Assistant Manager, Bookkeeper
o One Site, Yardi Voyager
PROPERTY MANAGER – Babcock and Brown Residential/Alliance Residential 2004-2011 o Management of 776 Units
o Preparing financials preparation and implementation of marketing campaigns for lease up handling a crew of 19
o One Sight and MRI
o Build in 1979, has many structural problems, due to cost to renovate the property is Property Sold
PROPERTY MANAGER – LAKESIDE VILLAGE/WINDSPRINT APARTMENTS 2003-2004 CLAREMONT MANAGEMENT
o Manager of 240 units/288 units
o Management of personnel, heavy marketing – minor rehab. o MRI – Supervisor – Dinah Drake
Jean-Marie Jones 832-***-****
PROPERTY MANAGER – THE PARKS AT MARYLAND, LAS VEGAS, NEVADA o Manager of 1380 units – total rehab-lease up.
o Prepared and implemented budgets.
o Heavy marketing, hiring, management of a very troubled forty year old property. o Section 8 and Section 42.
o Yardi – Supervisor – Dinah Drake.
PROPERTY MANAGER – LIVE OAK APARTMENTS 2001-2002
o Manager of 162 units.
o Managing all phases as well as all marketing, excellent customer service award. o Maintained an average of 98%, closed out each month with 100% collections. o Yardi – Supervisor – Diane Swango.
o Left to take position in Las Vegas, Nevada with Diana Drake as supervisor. DISTRICT MANAGER – LAS VEGAS, NEVADA 1997-1999
Cal-Am Properties, Inc., Encino, California
o Directed 4 manufactured home parks, maintained oversight responsibilities for 4 assistant managers and maintenance personnel, with approximately 1,800 units in my portfolio. Taught customer service.
o Conducted site inspections to resolve maintenance, administrative security and tenant relation’s problems; two of four properties previously experienced severe operational and profitability downturns.
o Coordinated and supervised renovation projects at all properties. o Developed and implemented advertising.
o Left to take care of extremely ill mother.
PROPERTY MANAGER – WOODSIDE VILLAGE APARTMENTS 1997 Pinnacle Realty Management Company, Houston, Texas o Managed all operations of 596 unit apartment community; responsible for budget administration, revenue protection, recruiting staffing, accounting, public relations, resident services, and utilizing AMS / BCL software for computerized record keeping / reporting. o Recipient of “Shining Star Award” for outstanding performance and named Top leaser for 1997.
o Increased occupancy by 40% over previous year; reversed record of high turnover. o Position required heavy marketing, leasing and AMSI. o Relocated to Las Vegas, Nevada to assume District Manager position. ETIQUETTE CONSULTANT 1993-1997
SUGARPLUM, INC. SCHOOL OF ETIQUETTE & PROTOCOL, Houston, Texas o Trained clients; developing self-esteem; phone techniques, greeting and communication skills; protocol for executive dining: social skills. Dining like a Diplomat course. Jean-Marie Jones 832-***-****
PROPERTY SUPERIOR – GOVERNOR’S HOUSE 1984-1993
Harold Farb Investments, Houston, Texas
o Responsible for this property with primarily an elderly and long-term resident population. Responded to those listed under proceeding, listings, and managed 33 employees. Supervisor of the Year 5 years in a row.
o Introduced to PC applications, with emphasis on AMSI; subsequently trained staff and provided systems trouble-shooting for employees at other Farb properties o Helped Supervise any properties Mr. Farb needed help o Broadway Square, 2770 Telegraph Hill, 1192 WestPoint Apartment 1400 o Office out of the corporate office but mainly on Sites over seeing operations o Restructured all administrative procedures; scheduled and oversaw leasing agents. o Invested and resolved difficult tenant complaints; coordinated maintenance and make-ready units (C+ property).
o Assisted with leasing for entire community of 2770 units on weekends. PROPERTY SUPERVISOR – NAPOLEON SQUARE 1984-1993
o Hired, evaluated and supervised 9 section managers; oversaw 19 manager assistants, leasing agents, and maintenance employees on this property with 1884 units, 26 pools and laundry facilities; monitored profit/loss, budget and training of AMSI. Property Supervisor of the Year 6 Years in A Row.
o Managed rent delinquencies and reconciled rent rolls. o Directed exterior marketing calls on area apartment locators. o Directed exterior refurbishment program: developed advertising copy and billboard design. o Property sold.
PROPERTY MANAGER – PRESTON VILLA 1981-1984
RJS Development Corp., Houston, Texas
o Developed campaign and conducted telemarketing.
o Calls on locators, charities, and service agencies. o Promoted referrals; managed renovation project to this distressed property. o Budget (multi-cultural C property). Rehabilitated property. o Reduced rent delinquencies significantly, tripling revenues within 8 weeks. o Increased occupancy from 38% to 98% within four months after assuming property management responsibilities.
o Property demolished.
PROPERTY SUPERVISOR 1971-1981
NASLAND and Associates, Seattle / Tacoma Washington o Oversaw 12 apartment communities, One carwash and Two strip centers o 2465 Total units, mixture of A, B & C communities. o Started out as a leasing agent moved to Supervisor in one Month. o Left to move to Texas, my husband was a pilot and we were transferred. References upon Request
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