Glen Williams

***D Indian Summer Dr.

Yorktown Virginia, 23693

757-***-****

Email: ado8rw@r.postjobfree.com

EXPERIENCE: Several years of experience working in a manufacturing environment with an extensive background in new product development, quality assurance, supplier quality, quality systems management, process improvement and product evaluation.

Quality Analyst- Automated Machine & Technology, Inc. Grafton, VA (April 2020 to July 2020)

Collaborated with Shop Floor personnel, Production Management, the General Manager, Purchasing and the Front Office to facilitate business processes. Supported a broad base of customers by maintaining quality standards, including but not limited to:

• Reviewing purchase orders

• Reviewing and processing finished goods for shipment or delivery

• Inspecting incoming goods against specification required

• Creating inspection records, reports and information request

• Communicating with customers regarding quality procedures, surveillances and audits

Quality Inspector, Fairlead Integrated Portsmouth, Virginia (June 10, 2019 to

January 2020)

Inspected parts and assemblies in accordance with company drawings to ensure high quality standards and requirements were met. Validated and quantified products using various measurement equipment such as micrometers, Verniers, Height Gages, Faro Arm and CMM. Documented data for objective quality evidence per ISO standards. Conducted Electrical Checks of Controllers after assembly by the Panel Shop prior to testing performed by Engineering. Verified compliance to AS9100 and ISO 9001 standards as required by contract.

Quality Technician, Eaton (Oxford Solutions) Williamsburg, Virginia (April 2, 2018 to

June 1, 2018)

Implemented, re-established and maintained the quality management system to align with ISO 9001-2015 requirements.

Executed the quality strategy and assisted in driving continuous improvements in the quality culture.

Ensured the site complied with quality procedures and requirements established by the operating division (RWDD), Electrical Sector and Eaton Corporation.

Monitored overall plant quality progress and performance and made corrections as needed.

Drove timely resolution of quality issues in the plant by helping to manage and facilitate their closure.

Lead and /or participated in performing 8D investigations when necessary or requested.

Drove error proofing solutions and implementation where appropriate.

Actively involved in the implementation efforts of ISO 9001-2015.

Promoted continuous improvement activities.

Implemented and performed QA duties and took the necessary actions with the appropriate resources to resolve Quality issues.

Engaged in activities related to Quality as needed, including C&E diagrams, Kaizen events and Capability studies.

Provided rapid response to address open quality issues and worked closely with Operations and Engineering to drive permanent solutions.

Quality Engineer, H & W Tool Inc., Yorktown Va. (January 10, 2016- October 27, 2017)

The primary product was Tooling and Machine shop services using equipment such as: CMM (Coordinate Measuring Machines) with Calypso/PC DMIS, EDM (Electrical Discharge Machining), CNC (Computer Numerically Controlled) Machining and Waterjet. My responsibilities as Quality Engineer included the following:

Conduct Internal Audit of the Quality Management System

Establish PFMEA program

Implement PDCA

Develop and maintain a Continuous Improvement program

Conduct training for new hires

Update Work Instructions for production processes including CNC, WJ, EDM and Shipping.

Established MSDS program Liaison for Re-certification of QMS in accordance with ISO 13485:2003 and ISO 9001:2008 which included; Manufacture of Fixture, Gages, Wax Injection Molds an Ceramic core Dies to Customer Design with Related CAD/CAM, CNC, EDM, Waterjet, CMM and 3D Scanning Services for Medical Industries. (TUV SUD America Inc.)

Established the Nonconventional Machining and Aerospace Quality System (AC7004) Certifications for PRI (Performance Review Institute) formally known as NADCAP

Quality Inspector, Nassco-Earl General Dynamics Portsmouth Va. (November 5, 2012- January 4, 2016)

Completed work on an ESRV, in which a naval vessel was strategically broken down by compartment, and inspected IAW NAVSEA/SUPSHIPS requirements. Naval ships worked were the Enterprise, Bush, Washington, Eisenhower, Truman and the San Antonio. Capabilities include:

Experienced in the inspection of repair and overhaul work, typical for surface/subsurface vessels. Knowledgeable of Shipboard systems, equipment, and space configurations. Capable of preparing and executing test and inspection plans. Reviewed labor and material costs necessary to perform repairs, upgrades, alterations and maintenance. Experienced in technical writing to support creation and development of non-conformance, audit, and condition reports. Developed, modified, applied and maintained quality evaluation and control systems and protocols for processing materials into partially finished or finished materials/product. Collaborated with engineering and manufacturing functions to ensure quality standards are in place. Devised and implemented methods and procedures for inspecting, testing and evaluating the precision and accuracy of products and production equipment. Designed and analyzed inspection and testing processes, mechanisms and equipment; conducted quality assurance tests; and performed statistical analysis to assess the cost of and determine the responsibility for, products or materials that do not meet required standards and specifications. Audited quality systems for deficiency identification and correction. Ensured that corrective measures met acceptable reliability standards and that documentation was compliant with requirements. Positive attributes include but are not limited to attention to detail and comfortable working in a shop/production environment.

Adjunct Instructor, Tidewater Community College Portsmouth Va. (August 1, 2011-May 15, 2015)

Taught courses related to Industry such as; Principles of Industrial Technology I, Teamwork & Leadership Concepts, Statistical Quality Control and Industrial Safety under the Department of Business, Public Services, and Technology. The Industrial Safety course was part of a curricula designed specifically for Norfolk Naval Shipyard employees, which allowed them to complete the certification requirements to work at Norfolk Naval Shipyard.

Quality Inspector, Northrop Grumman Shipbuilding, Newport News Va. (September 5, 2006-November 23, 2010)

Functioned as a liaison which trained personnel and evaluated product via auditing and testing. Established quality procedures and implemented them through training to improve product quality and process efficiency. Performed and documented inspections to appropriate quality sampling plans in production and incoming inspection (In Shop). Compiled defect data and troubleshot to determine root cause of defects. Corrected defects and applied continuous improvement methodologies. Applied ISO 9000 documentation procedures. Coordinated material review board, and provided input to design launch and design review meetings.

Quality Analyst, Northrop Grumman Shipbuilding, Newport News Va. (September 11, 2001-September 2, 2006)

Ensured that materials, processes, programs and workmanship employed during shipbuilding and fleet support availabilities complied with customer and company contracts. Performed a variety of difficult investigative, technical and administrative task (e.g., conducted audits, investigated quality problems, prepared and maintained procedures).

EDUCATION AND TRAINING

Bachelor of Science (B.S.)-Industrial Technology, Alcorn State University, Lorman MS

United States Marine Corps Veteran

Computer Skills: Microsoft (M.S.) Office Professional, M. S. Project, M. S. Publisher, M. S. Outlook, Lotus Notes, AutoCAD, SAP

Certifications: Certified Quality Technician, ASQ, Certification Geometric Dimensioning & Tolerancing, American Institute for Quality and Reliability, Certification, Global 8D, Ford Technical Education Program, Certification.

PROFESSIONAL AFFILIATIONS

American Society for Quality Engineers

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