SRI DEWI
K SARI
Senior Finance
The Stratosphere, valero st makati, Metro manila,
*********@*****.***
SKILLS
Report Writing
Reviewing Records
Flexibility
Microsoft Word
Microsoft Office
Microsoft Outlook
Office Staff Leadership
Reporting
Account Updates
Filing
Problem Resolution
Microsoft Excel
Multitasking
Employee Training
File/Records
Fast Leaner
Good Communicating
Excels In Team Leadership
Team Leadership
Quick Learner
Scheduling
Inbound And Outbound Calls
Produce Knowledge
Relationship Development
Customer Service
Staff Motivation
Phone Call Answering
LANGUAGES
English
Bahasa
PERSONAL DETAILS
Date of birth
October 19, 1985
Nationality
Indonesian
Marital status
Single
ABOUT ME
Well the last my experience in company gambling is very great. 7 years i joined a lot things i learn and very interesting. Honest, kind, hardworking, diligent, tolerant, ready to work with a team, disciplined, and responsible. WORK EXPERIENCE
My Responsible for handle receive live chat and whatsapp chat for customer queries members, document issues and resolutions, learn about new products and services,problems solving skills. My Responsible for handle receive and promptly respond to Customer Queries members,Document Issues and Resolutions,Learn About New Products and Services,Problem-solving skills,
My Responsible for: Currency (RMB) In fund transfer/fund out/fund in performed to payment /process funds and monitoring funds/deposit, and takeout funds. If needed transfer funds to money changer/members and withdrawal members. Checking accounts and tokens make sure no issue
(Bank down, account problem, delay withdrawal). Coordinate issue to another department to solved problem. Always helping leaders when not duty and helping officer/new employee to make affective and support our team.
Carry out the leader's order, helping leadership work liaison between the leader and members, liaison of leaders with people outside the organization, correspondence, filling file, set a schedule, and creative. Responsible for: Sorting out post, letter, package, order. Answering and receiving calls for data best/ compliance, typing, filing data entry, documents file, data employee, quality control
Carry out the leader's order, helping leadership, in charge of managing the work of staff, carry out task, project, and work directly, enforce the rules that have been set by the company, in charge of making job descriptions, responsible,briefing schedule and planning daily, weekly, monthly annual work for staff.
Bank customer services calling members for apply a credit card through CS at the bank office, beside serving customers market banking products and one of them is credit cards.
Insurance customer services calling members for apply a insurance with best benefit product.
Receive telephone calls and for forward to the relevant section if it is directed to another section. it also provides information by telephone if someone asks about company product. welcoming guests who comes and provide information and direction related to his visit. arrange a sechdule of meeting between guests and compan. serve compliants from customers. receive and forward incoming mail.
APRICUS TECHNOLOGY
Makati, Philippines
JUN 2021 - PRESENT
CUSTOMER SERVICE
ANOC99 CORPORATION
Paranaque, Metro Manila
DEC 2020 - MAY 2021
CUSTOMER SERVICE
Bigcat software solution
Makati, philippines
OCT 2013 - JUN 2020
SENIOR FINANCE
XTC Company Investor
Kuningan,South Jakarta
NOV 2011 - JUN 2013
COMPANY SECRETARY
ALLIANZ INSURANCE
Kuningan South Jakarta
AUG 2010 - NOV 2011
ADMINISTRATOR INSURANCE
Kemang Foodfest
Kemang, South Jakarta
DEC 2007 - AUG 2010
ACCOUNTING SUPERVISOR
ANZ BANK
Sudirman South Jakarta
NOV 2006 - DEC 2007
TELEMARKETER
Sun life Insurance
Kuningan, South Jakarta
JUL 2005 - MAY 2006
TELEMARKETER
Apartement Casablanca
Kuningan, South Jakarta
OCT 2004 - APR 2005
FRONT DESK RECEPTIONIST
EDUCATION
High school Secretary
East Jakarta
2003
CERTIFICATE
208 Junior High school
East Jakarta
2000
CERTIFICATE
Elementary school 08
East Jakarta
1998
CERTIFICATE
Kindergarten 08
East Jakarta
1993
CERTIFICATE