Project 3 Projects Manager
Resume:
Thomas Odol Ojwang’
**********@*****.*** / https://www.linkedin.com/in/thomasodol/ SUMMARY
Result driven IT executive with expertise envisioning and leading technology based, multi-million- dollar revenue and growth initiatives grounded solidly on business and economic value. I have in- depth experience in all stages of product life cycle, from sale/technical presentations to system and user acceptance testing, followed by system implementation and user training. I am customer focused, profit driven and a team leader and player that strongly believes in customer loyalty by ensuring that the customer fully utilizes the value of the solutions and services provided. In my career I have provided strategic solutions through Technology analysis and risk-based audit that result in Digital Transformation, Innovation and Change Management of mission critical systems spanning the Insurance, Financial Services, Banking, Consumer Goods, Petroleum marketing, Healthcare and humanitarian industries.
EXPERIENCE
Coseke Limited (ICT Solution Provider) Nairobi, Kenya Technical Operations Manager Aug 2021 – Present
Key Roles Include
• Oversee the technical operations and development of hardware, software, and web application projects.
• Provide technical direction for the development, design, and systems integration from the definition phase through to implementation.
• Ensure that all IT systems are robust, available, effective, and secure.
• Coordinate all projects related to selection, acquisition, development, installation, and implementation of all information systems projects (software development, hardware deployment, maintenance, and support of IT systems) Self Employed (ICT Consulting) Nairobi, Kenya
Independent ICT Consultant Mar 2021 – July 2021
Key Successes Include:
• Business Analysis & Recommendation
• IT audit and assurance as well as implementation of secure network infrastructure.
• Provide technical, operational and project management skills.
• Hands on ITIL Service Delivery Management skills.
• In-Depth and Sound IT network understanding and demonstrable experience
• Strong Data Backup and Recovery skills, products include VERITAS Backup-Exec Bliss Healthcare Ltd (Healthcare) Nairobi, Kenya
Senior General Manager ICT & Operations (92 clinics 3 Hospitals) Jan 2020 – Feb 2021 General Manager ICT Infrastructure & Security Oct 2019 – Dec 2020 Deputy General Manager ICT Aug 2018 – Sep 2019
Thomas Odol Ojwang’
**********@*****.*** / https://www.linkedin.com/in/thomasodol/ Key Successes Include:
• Formulated ICT strategic framework that is aligned to the business strategic objectives.
• Formulated ICT policies that guide the entire group on ICT engagements.
• Designed & implemented a clear framework of planning, executing, measuring ICT related projects in the company.
• Implemented a facial recognition biometric that is linked to HRMIS via GPS system to ensure absolute accountability.
• Built a great collaborative team whose synergy helped to achieve below results.
• Implemented and manage Microsoft O365 on a staff base of 1700 based in 92 locations.
• Implemented Azure AD SSO to connect office365 with active directory
• Implemented of MS SharePoint & MS Kaizala for the whole organization
• Implemented of Multifactor authentication for office365 & Automation of Email signatures
• Implemented What’sapp for business & integrated with Chatbot AI
• MPLS setup to connect 97 clinics across the 47 counties with Firewall setup via Sophos.
• VOIP setup (3CX)
• Ameyo Fusion implementation for our call center
• Amazon Web service setup and migration of health system ERP to it.
• Implementation of customer feedback tool to track & respond to all customer issues. Mauritius Union Assurance East Africa (Insurance) Nairobi, Kenya Group Head of ICT & Projects (4 countries) Nov 2016 – Jul 2018 Key Successes Include:
• Carried out process efficiency across all departments to streamline operation, identified duplication of tasks, inherent risks and advised efficient ways to align each work process.
• Developed and commission Business Continuity Management Framework.
• Lead the implementation of Travel Portal to enable ease of travel insurance sales and integrated it with online payment gateways e.g; credit card and M- Pesa.
• Lead the development of Marine Portal for processing Marine products and integrating it with Ken-trade portal (government) for tracking marine sales and revenue.
• Lead the implementation of Broker Portal for motor insurance, this is to allow the insurance brokers and agents to easily access the services required to sell insurance. Fintech Group (Digital Solutions Provider) Rwanda, Kenya Resident IT Project Manager for RCA Sacco Automation Rwanda Jul 2015 – Oct 2016 Key Successes Include:
Delivered the automation of 416 Umurenge credit societies (SACCOs) spread across Rwanda via Rwanda Cooperative Association (RCA).
Provided consulting services to the core-banking migration process from Microbanker to Flexcube at Development bank of Kenya.
In collaboration with the team, revised the project plan to be as responsive as possible to the delivery timelines reducing wastage of time spent on various activities. Thomas Odol Ojwang’
**********@*****.*** / https://www.linkedin.com/in/thomasodol/
Inspired effective communication and feedback system to all the stake holders involved in the project enhancing visibility to all.
Provided consultation to Development Bank of Kenya on Flexcube core banking migration Consultant
Guaranty Trust Bank East Africa Region (Banking) Nairobi, Kenya Senior IT Projects Manager (3 countries) Jan 2014 – Jun 2015 Key Successes Include:
• Achieved a successful core banking system change in 3 countries in a record of 9 months i.e. Kenya, Uganda and Rwanda and got the MDs commendation.
• Successfully managed a project team of 33 staff from Kenya, Uganda and Rwanda.
• Completed successfully the integration of the other interfacing modules e.g. mobile banking, Internet banking & MasterCard.
Shenimed S.P.R.L - Kinshasa, Congo DRC (Cigarette Distribution) Kinshasa, Congo DRC IT Manager Oct 2012 – Dec 2013
Key Successes Include:
• Developed a 3-year ICT strategic plan to guide the IT implementations in the company.
• Implemented WAN via satellite technology covering operation areas (Kinshasa, Lubumbashi, Goma, Bukavu, Kisangani, Bunia, Butembo, Mbuji Mayi).
• Reduced annual IT costs significantly by ensuring project prioritization based on quantified, fact- based business cases through a portfolio approach to selection.
• Leading implementation of Sage 1000 in the company operations. KenolKobil (Rubis) Energy (Oil & Gas) Nairobi, Kenya Group Information Systems Auditor (6 countries) Nov 2008 – Aug 2012 Key Successes Include:
Led Business Process Simplification and Implementation of Oracle ERP in Kenya, Rwanda, Uganda, Tanzania, Burundi and Zambia ahead of schedule and within budget.
Spearheaded Audit compliance and successful transitioning of IT systems in Africa to the ISO 9001:2008 standard for 6 African countries.
• Participated and advised management in business takeovers of Zimbabwe Shell and Burundi total mergers and acquisitions through the IT due diligence I led.
• Overhauled IT audit procedures and systems to a more practical methodology.
• Implemented (ACL) auditing software that helped to increase efficiency of the audit process by a significant percentage.
• Helped to setup the fuel card, product acquisition, and development, marketing and effective campaign of the fuel card payment.
Thomas Odol Ojwang’
**********@*****.*** / https://www.linkedin.com/in/thomasodol/
• Advised on technology infrastructure for fuel Card services, fraud detection, security designs, compliance, marketing, distribution and sales strategies. UN Food & Agriculture Organization (United Nations) Nairobi, Kenya Information Technology Manager (18 countries) Apr 2006 – Oct 2008 Key Successes Include:
• Provided IT advisory support to the 18 countries that were captured under the UNFAO emergency coordination for Sub- Saharan Africa.
• Negotiated better telephony and data communications tariffs, with improved bandwidth availability, reduced latency and better fail-over provision.
• Rebuilt server rooms with improved cable management, air conditioning and UPS to give reliability and create Disaster Recovery/Business Continuity facilities.
• Improved performance and service availability by introducing weekly statistics and post-incident reviews to identify root causes and address them.
Catholic Relief Services USCC Kenya (Humanitarian) Nairobi, Kenya Information Technology Officer Jan 2000 – Feb 2006 Key Successes Include:
• Completed analyses of business processes, operations, warehousing and logistics and specified new systems requirements, devised ICT strategy and three-year Road Map.
• Evaluated third party integrated enterprise application solutions and their suppliers, then appointed key solutions supplier.
Early Career
Citibank N/A Nairobi, Kenya (Banking) Nairobi, Kenya IT Helpdesk Support Jan 1999 - Dec 1999
Limpo Business Systems Nairobi, Kenya (IT Company) Nairobi, Kenya IT Systems Support Jan 1998 - Dec 1998
EDUCATION
University of Nairobi (UON) Nairobi, Kenya
Master Business Administration (MBA) Strategic Management Dec, 2012 Strathmore University Nairobi, Kenya
BS., 2nd Class Upper Div., Business Information Technology Jul, 2010 Strathmore University, Nairobi, Kenya
Diploma (IMIS), Edgington Way, Sidcup, Kent UK Dec, 1999 Thomas Odol Ojwang’
**********@*****.*** / https://www.linkedin.com/in/thomasodol/ SKILLS
• IT Strategy & execution • Business Continuity Planning
• IT Project Management • Project Quality Control
• Resource Management • Forecasting and Analysis
• Project Requirements Gathering & Analysis • Audit & Process Governance
• Process Automation & Improvement • Finance and Budgeting
• IT Infrastructure Installation & Upgrade • Administrative Reporting
• Problem Analysis and Resolution • IT Security and Assurance
• Systems Implementation • Excellent Customer Services Skills COMPETENCIES
People Business
• Inspiring Change & Motivating others • Strategic thinker & Negotiator
• High Integrity and Honesty • Analytical Thinking
• Fostering Teamwork • Goals and Standards Setting
• Communicating powerfully • Work Planning and Scheduling
• Evaluating Employees and Performance • Personal Credibility
• Conflict Management • Fostering Innovation
• Training, Mentoring and Delegating • Flexibility and adaptability TECHNICAL KNOWLEDGE
• Integrated Systems: Oracle E-Business 12i (GL, CM, AP, AR, FA, OM, INV, PO, HRMS), OBIEE
• Implementation Processes: APM, AIM Methodology, End-User Support, Training and Documentation
• Applications: Windows 2000, Windows 2003, MS Office & Visio
• Software-Defined WANs
• Cloud Security and Firewalling
• Data Center Switching and routing
AFFILIATION
• ISACA former member
• Kenya Institute of Management- Former member and writing contributor. CERTIFICATIONS
• Certified Information Systems Auditor (CISA)/ COBIT
• Microsoft Certified Professional Certificate of attendance
• ITIL Experience
• Internal Quality Auditor – ISO 9001 :2008 Société Générale De Surveillance (SGS) Nairobi, Kenya
• Certificate of attendance Cisco Network Associate Thomas Odol Ojwang’
**********@*****.*** / https://www.linkedin.com/in/thomasodol/ AWARDS
• Awarded best department in 2019 Bliss Healthcare Limited – ICT Infrastructure Department
• Awarded CEO commendation certificate for completing Core- banking migration project 3 months before scheduled time.
Awarded Scholarship in first year at Strathmore University for academic excellence. COMMUNITY
Don Bosco Catholic Church Upper Hill Mazarello Group – 2015 to date REFEREE
Michael Kiai Samuel Amenya Vincent Ondiff
Vice President Innovation &
Digitization,
Bliss Healthcare Limited
*********@*****.***
Cell: +254-*********
Head of Software Development
Fintech Group
Email: ************@*****.***
Cell: +254*********
Regional Account Director,
Fintech Group
*******@*******.**.**
Cell: +254********* or
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