Racheal

Yunk

**** ******* ****

Rossville, Georgia 30741

423-***-****

ado8jl@r.postjobfree.com

To continue my professional career in a work environment that incorporates the skills and training that I have acquired through schooling and hands-on training in a varied and challenging position.

Skills

●Strong leadership and problem-solving skills

●Excellent communication skills, oral and written

●Interpersonal and decision-making skills

●Ability to quickly learn, adapt, and incorporate new technologies into workflow

●8 years remote work experience

●Ability to work in a fast paced environment

●80-90 words per-minute typing level

●Proficient in standard Office 365 and related software

Experience

2007 - PRESENT

FEP1 Claims Expert / Blue Cross & Blue Shield of Tennessee, Chattanooga, TN

Processed Primary Claims, Secondary Claims, COBs, Medicaid, Medicare, XC, Dental and Corrected Claims

Expert level FEP Direct software trainer

Expertise In Facets software platform

Supervised Audit Project via FEP Research Department.

Assisted in Pre Existing Claims Processing

Continuous educational coursework on Blue University

Analyzed claims for accuracy and completeness

Determined benefits based on specific member and provider contracts, payment rules, eligibility status, COB requirements and provider status in a timely manner

2002 - 2005

Closing Department Team Leader / General American Corp

Pittsburgh, PA - (acquired by FIserv 2003)

Established workflow protocol while maintaining leadership and training throughout my closing team.

Worked with two established lenders: Chase Manhattan and Liberty Mutual.

Legal review of documents pertaining to post closing.

Scheduled appointments with closing agents.

Disbursed loans once they passed legal review.

Handled billing for various accounts.

Distributed closing document packages to agents

Worked on HUDS

Extensive experience with the Gators software system

2001 - 2002

Real Estate Paralegal / Bankers Settlement

Monroeville, PA

Title clearing.

Created new titles for properties

Disbursed loans after they closed

Handled purchasing as well as loan refinancing

2000 - 2002

Legal Secretary / Gorr, Moser, Dell & Lougheny

Pittsburgh, PA

Assigned various duties via one of the Partners and two Associates.

Typed from dictation: depositions, letters, and etc…

Scheduled appointments with clients.

Created and filed work compensation claims

Handled discovery for various attorneys.

Assisted secretaries and other attorneys when needed.

Distributed and coordinated correspondence for attorneys

1999 - 2000

Paralegal / Attorney Paul M. Goltz

Pittsburgh, PA

Dealt with a variety of aspects of the law including;

Divorce, personal injury, bankruptcy, and child custody.

Interview potential clients.

Requested medical records.

Handled phones, billing, and filing.

Education

1993-1996

Associate Degree in Psychology / Indiana University

Indiana, Pa

Major in Criminology and Psychology

1997-1999

Paralegal Degree / Western School of Health and Business Pittsburgh, Pa

2001-2002

Degree in Medical Billing / Western School of Health and Business Pittsburgh, Pa

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