AF Anthony Flores
Waianae, United States ***** 808-***-****
*************@*****.***
PROFESSIONAL
SUMMARY
Ambitious Managing Director with excellent leadership and mentoring skills. Highly effective at promoting positive relationships and building capable teams. Track record of improving overall operations, reducing overhead and increasing corporate value. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Management position in Customer Service environment. Ready to help team achieve company goals. SKILLS Recruitment
Coaching and mentoring
Effective leader
Budget development
Employee reviews
Delegation
Staff training/development
Employee scheduling
Inventory management
Clerical
Maintenance & Repair
Teamwork
Computer skills
WORK HISTORY DAY OPERATIONS MANAGER 03/1997 to 12/2020 Paradise Cove Luau Kapolei, HI
Assigned tasks and established work schedules to staff to cover operational needs.
Maintained cleanliness and organization of Property and workspace, working closely with employees to systemize tasks. Assisted in recruiting, hiring and training of team members. Promoted positive customer experience through day-to-day supervision and management of Luau facility.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service. Trained new employees on proper protocols and customer service standards.
EDUCATION High School Diploma 06/1966
Governor Wallace Rider Farrington High School, Honolulu, HI