FD Frances Drummer
Savannah, GA ***** 912-***-****
*****************@*****.***
PROFESSION
AL SUMMARY
Reliable, trustworthy, detailed oriented with a driven attitude to succeed at any employment opportunity offered to me. i am a people friendly person and very motivated, i like to help others in any way I can and always eager to learn. I am a team player as well as work with minimal supervision. I believe in honesty and integrity, I possess strong communication skills use my knowledge to enhance my performance and workplace and have a strong religious backgrounds that promotes patience, compassion, and empathy for people, I am also always seeking resolutions to any issues that may arise
ACCOMPLISH
MENTS
WITH MY TENURE WITH COMPANIES I HAVE RECEIVED NUMERUOS CERTIFICATES AND AWARDS FOR LOSS PREVENTION AND SALES. I HAVE ALSO RECEIVED HIGH ACCLADES FOR THE CARE I HAVE GIVEN TO CLIENTS BY FAMILY MEMBERS Documented and resolved documents which led to Clients receiving necessary paperwork that was required
Supervised team of 20+ staff members.
SKILLS Monthly Fee and Payment
Collection
Security Management and
Enhancement
Local and State Laws
Maintenance Oversight
Performance Assessment
WORK
HISTORY
ON SITE MANAGER 05/2015 to 06/2021
Gordons Personal Care Home Savannah, GA
Duties included training, staffing,assisting clients with daily activities, maintaining and updating files,scheduling appointments, cleaning, meal preparation, completing daily logs, interacting with staff, family members, residents, agencies, interviewing new clients, and creating a safe clean environment for our client which also included developing activities, laundry and any other duties that may have been warranted
CAREGIVER 01/2014 to 05/2016
Caregiver Companion Savannah, GA
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers. Helped clients manage money, pay bills and shop for groceries or personal items.
STORE MANAGER 04/2007 to 03/2013
Cititrends Savannah, GA
Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
OPERATIONS/SALES MANAGER 04/2001 to 05/2006
OfficeMax Savannah, GA
Built, trained and managed sales and operational teams to carry out sales initiatives and reach objectives. Implemented loss prevention program, customer service, new hire orientation and paperwork, prepared bank deposits, Ad promotion signage, training, staffing, generate a friendly atmosphere for customers, upselling, recovery, and to push forth the mission of the company
DIETARY AIDE 06/1997 to 04/2001
Heritage Park Of Savannah (now Pruitt) Savannah, GA Served meals to residents in accordance with established schedules and dietary procedures.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed. Delivered nourishment and supplements to nurse station for distribution to specific residents.
GENERAL LABORER 01/1992 to 03/1995
Kelly Services
Collaborated with team members to carry out efficient work with optimal safety and achieve timetable, worked various assignments to different job locations as needed, to include but not limited to Chatham Board of Education Bus division JCB Printing, Derst Bakery;and business office clerical work
INDEPENDENT BEAUTY CONSULTANT (MARY KAY) 03/1989 to 08/1992 Self-employeed Savannah, GA
Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
Developed community reputation through commitment to customer satisfaction and strong client relationships.
Demonstrated makeup techniques and suggested products that met clients' needs.
SALES ASSOCIATE 06/1986 to 01/1990
Western Auto Supply Company Savannah, GA
Engaged with customers to effectively build rapport and lasting relationships.
Helped customers locate products and checked store system for merchandise at other sites.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
EDUCATION High School Diploma 06/1981
Screven County High School, Sylvania, GA