Services Co Marketing Executive
Resume:
PASSPORT NO: T*******
UAE LMV NO : 2245952
EDUCATION & QUALIFICATIONS
DHM - DIPLOMA IN HOTEL
MANAGEMENT.IIMS
DPA - DIPLOMA IN PROFES-
SIONAL ACCOUNTING.LCC
HACCP- UAE GOVERNMENT
PUC II - BYKVHSS VALAVANNUR
SSLC -BYKVHSS VALAVANNUR
COMPUTER SKILLS
MICROSOFT OFFICE, WORD,
EXCEL, TALLY, PEACHTREE,
QUICKBOOKS &
ACCOUNTING.
LANGUAGES READ WRITE SPEAK
ENGLISH YES YES YES
ARABIC YES YES YES
HNDI YES YES YES
MALAYALAM YES YES YES
TAMIL NO NO YES
KANNADA NO NO YES
SUMMARY:
DHM, DPA & HACCP with 13 years experience in hospitality industry including 4 years in UAE and 4 years in KSA. As an experienced manager with honesty, sincere, hard work, keenness to learn, ability to work in groups, adapt to work in different environments and excellent communication skills are made my hospitality carrier great . Skills to make menu planning, ordering and purchasing stocks, inventory, excellent in accountings especially on POS. Keeping the outlets revenue excellent and the staffs’ quality in higher grade. Assisting the HR department by following up of the staff health card and bio-metric system with shift timing. Also have UAE driving license and trained the Hazard Analysis and Critical Control Points from Dubai Municipality. An outlet in-charge working experience in different cuisines especially Turkish, Lebanese, Italian and Indian at MIRA CATERING SERVICES CO.KSA (GUNES -BAYLISAN & PARADISE) WORK EXPERIENCE:
OCTOBER 2018 – 2020 :- ASSISTANT MANAGER
MIRA CATERING SERVICES CO.LTD
Managing the daily shift operation with 65 staffs. Shift in charge of 275 cover outlet.
Responsible for reservation table-in system and VIP celebrations. Coordinating daily outlet management operations.
Maintain high productivity, quality and customer –service standards. Responding efficiently and accurately to customer complaints. Great management skills and experience in both front and back of the house. Regularly review product quality and research new vendors. Organize and supervise shifts.
Recruit, motivate, Training and briefing the employees on proper customer Service practices.
Promote the brand by discounts, offers and social media ads. Plan and coordinate menu and also maintain the revenue profitability. Maintain high standards of quality control, hygiene, health and safety. Check stock levels, order supplies, inventory, HR system bio-metric staff scheduling and prepare POS, cash drawers and petty cash. Controlling the checklist for outlets especially opening and closing, BAR, Restrooms and public area.
Managing the delivery driver’s shift and following the vehicles maintenance. R
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MOHAMED KUTTY MALIYAKKAL (DHM, DPA& HACCP)
MOB: +91-989*-**-**-**
EMAIL: *****************@*****.***
KERALA-INDIA
REFERANCES
MR.IBRAHIM MOHAMED
GM- MIRA CATERING SERVICES CO.
AL-QASSIM- KSA
MR.SALEH IBRAHIM
HR MANAGER
MIRA CATERING SERVICES CO.
AL-QASSIM- KSA
MR.SAMIR SADIK
MD & GM ALQUBAISI GROUP
DUBAI- UAE
MR.ELIE BASIL
BRANCH MANAGER
HORIZON HOSPITALITY-UAE
PERSONAL PROSPECTUS
FATHER’S NAME: HASSAINAR
HOUSE NAME: MALIYAKKAL
RELIGION : ISLAM
SEX : MALE
HEIGHT : 166CM
WEIGHT : 65KG
MARITAL STATUS: MARRIED
JUNE 2017- 2018 :- ASSISTANT MANAGER
ALQUBAISI GROUP- MAMMA ITALIA- UAE
Maintaining the outlet revenue profitability and quality goals. An in charge of 125 cover outlet.
Communicating with delivery dealers like Uber, Zomato…etc. Presenting 20 varieties cocktails in every season. Responding efficiently and accurately to customer complaints. Great management skills and experience in both front and back of the house. Regularly review product quality and research new vendors. Organize and supervise shifts.
Recruit, motivate, Training and briefing the employees on proper customer Service practices.
Promote the brand by discounts, offers and social media ads. Prepare and follow up the daily checklist for outlet Maintain high standards of quality control, hygiene, health and safety. Check stock levels, order supplies, inventory, prepare cash drawers and petty Cash.
MARCH 2016 - 2017 :- SALES & MARKETING EXECUTIVE EVENTS PLANET-DUBAI- UAE
Conceiving and developing efficient and intuitive marketing strategies. Organizing and oversee advertising/communication campaigns, exhibitions and Promotional events.
Managing mailing lists and establishing contacts to ensure event success Responsibility for implementing the venue hire strategy,setting, achieving and Exceeding financial targets.
Delivering events on time within budget that meet expectations. Key point of contact between an organizations and clients. Answering queries, offering advice and introducing new products.
FEBRUARY 2014 - 2016 :- F&B CAPITANO ANZIANO
HORIZON HOSPITALITY-AZZURRO
SHANGRI-LA HOTEL-UAE
Always greet and welcome guests promptly in a warm friendly manner. Always thank and give fond farewell to guests conveying anticipation for their next visit.
Assist the guest with reservation and make sure guest satisfaction. Up sell and increase revenue by suggesting the daily special. Attending government hygiene training program and hotel training. Handling the inventory and receiving the items.
Make Suring the sections are ready for operation.
Training and guiding the supportive staff for the excellent service. INTERESTS
COOKING
READING
RIDING
SPORTS
ADVENTURE
SOCIAL MEDIA PLATFORM
LINKED IN
Linkedin.com/in/Mohamed-
kutty-maliyakkal
Maliyakkalsajeerm
Maliyakkal Sajeerm
Maliyakkal M
ADDITIONAL SKILLS
LEADERSHIP, TEAM WORK, PROBLEM
SOLVING, ABILITY TO WORK UNDER
PRESSURE, CONFIDENCE, CREATIVITY,
RESPONSIBILITY, ADMINISTRATIVE,
MARKETING AND COMMUNICATION
WITH FOREIGN LANGUAGES.
PERSONAL INFO
MALIYEKKAL HOUSE
PO.THOZHUVANOOR
VALANCHERY
KALIYALA- KAVUMPURAM
KERALA- INDIA
676552
AUGUST 2011 - 2013 :- F&B EXECUTIVE
TUTTI CAFÉ, RIYADH-KSA
Responsible for all of the business operations of an outlet. Training, scheduling, and managing employees.
Overseeing inventory, supplies and other equipments. Overseeing health and safety regulations.
Responsible for resolving customer complaints and making sure the business complies with health and food safety regulations.
2009 - 2010 :- F&B TRAINEE CAPTAIN
PRIDE HOTEL, BANGALOE-INDIA
2008 - 2009 :- SENIOR CHEF DE RANG (FRONT HOUSE) IRIS HOTEL-CONFIDENT GROUP, BANGALORE- INDIA
2007 - 2008 :- CHEF DE RANG(FRONT HOUSE)
E-INN HOTEL, BANGALORE-INDIA
2006 - 2007 :- JOB TRAINEE
NOI- NAVEL OFFICER’S INSTITUTE, KOCHI-INDIA
SIX MONTH :- INSTITUTIONAL TRAINEE
KADAVU RESORT, CALICUT-INDIA
SPECIALIZED IN F&B FRONT HOUSE DEPARTMENT
(ITALIAN, LEBANESE, ARABIC, TURKISH, MEDITERANIAN & INDIAN) DECLARATION:
I hereby declare that all details furnished above are true to the best of my knowledge and belief.
DATE:
PLACE:
MOHAMED KUTTY MALIYAKKAL
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