Project Operations Supervisor

* * * * *

CURRICULUM VITAE

Jack Mashimango

Operations Coordinator

Plot No. 20802, Rubble Crescent Kamwala South, Lusaka Cell: +260-********* +260-*********

Email: *********@*****.***

PERSONAL INFORMATION

Date of Birth: 12th July, 1978

Gender: Male

Marital Status: Married

Nationality: Zambian

NRC: 207146/24/1

Passport #: ZN562886

Mobility: Clean Class C - Drivers Licence

Health: Physically, Medically & Absolutely Fit

Availability: Immediately / Anytime

AREAS OF EXPERTISE

Office Management Inventory & Stock Control Electronic Data Processing Document Control HR Issues Logistical Support Operations Management Planning Financial Control HS & E _

PROFESSIONAL SUMMARY

A self starter, full of energy with a commitment to administrative and management with exposure to operations. Jack has the ability to work independently in an environment of change, challenge, multiple deadlines and priorities. Performance-oriented and dedicated to maintaining agility, responsiveness and efficiency of mining operations. He has extensive experience of Project Operational matters and is passionate about supporting projects to excel. As a high achiever who has a successful record of delivery and exceeding targets, he can be relied upon to cut all unnecessary costs and hit all goals set for him. He is an outstanding individual, eager to deliver excellence at every opportunity, and right now he is looking for a suitable operations support and administrative position with an exciting company like yours that is looking to employ individuals of the highest calibre.

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SUMMARY OF SKILLS / COMPETENCIES

Sound ability to problem solve and troubleshoot

Strong ability to plan, prioritize and multi-task with a high level of accuracy

Strong interpersonal and communications and organizational skills

Excellent command of written and verbal English

Demonstrated Supervisory skills

Strong Team leading and building skills

Ability to think analytically, strategically, creatively and practically

Ability to manage time / workload effectively & work under pressure according to deadlines

Proficient in systems implementation and management

Excellent IT Skills (MS Word, Excel, PowerPoint, Access, Spreadsheets, Graphs, Outlook, Email & Internet)

WORK HISTORY

Operations Coordinator, 01/2018 to 12/2020

BIL Mineral Resources – Mkushi, Zambia

Duties: Manage overall operations and responsible for the effective operations and successful management of labour, productivity and safety measures.

Key Responsibilities

Ensure all operations are carried on in an appropriate, cost-effective way.

Improve operational management systems, processes and best practices.

Purchase materials, plan inventory and oversee stock efficiency.

Managing camp risks including health, safety and environment.

Help the organization’s processes remain legally compliant.

Formulate strategic and operational objectives.

Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.

Training and coaching skills to develop staff in order to enhance local capacity.

Examine financial data and use them to improve profitability.

Manage budgets and forecasts.

Customs clearance for imported goods and other shipments.

Recruit, train and supervise field staff and monitor KPIs thereof.

Managing camp movement and routine maintenance.

Setting the standards in terms of compliant OHS practices.

Maintain a high level of HSE standard and compliance.

Ensure relevant operational staff training is carried out, including First Aid and Health and Safety.

Ensure DBS checks or other safeguarding procedures are carried out as and when required. 3 P a g e

To act as the first point of contact with external contractors, ensuring annual repairs and maintained checks are kept up to date.

Operations Administrator, 01/2016 to 12/2017

Ndulumba Emerald Mine Lufwanyama, Zambia

Duties: To oversee the general operations of the camp site office and ensure that logistical needs are met. To coordinate with vendors, handle billing/expenditures, and maintain stock of all supplies.

Key Responsibilities:

Oversee daily operations of the office and Schedule and coordinate vendors.

Keep organized ledger of expenses.

Remain on budget by always seeking the best prices for supplies and services.

Foster good working relationships with vendors and service providers.

Ensure all office equipment is functioning properly.

Monitor supply stock and place orders as needed.

Handle company event logistics, including booking rooms, choosing vendors, inviting guests and booking travel arrangements if necessary.

Work with our vendors to make purchases and reconcile invoices.

Contact maintenance and ensure needed repairs are complete.

Manage the administrative staff and train new hires on office policies and procedures.

Organize and update files as needed.

Keep conference rooms clean, neat, and well stocked. Depot Controller, 06/2008 to 12/2013

AEL Mining Services Lumwana Mine – Solwezi, Zambia Duties: Responsible for all the administrative processes within the office, as well as providing general administrative and logistical support to personnel and also enable the daily smooth running of the office and ensure that procedures and policies are adhered to.

Key Roles and Responsibilities:

Create and manage inductions packages for visitors and implement the process.

Managing Fourteen (14) semi – skilled & skilled subordinates in key performance areas

Manage the six (6) Explosive magazines.

Managing all the raw material sheds, stores and supervising stores staff

Ensure that relevant requirements of the Explosives Act, Safety, Health and Environment are adhered to.

Preparing the month-end stock and operations report on a timely basis.

Work within stock turn-around and justify any discrepancies.

Report directly to the regional manager on stock checks and balances.

Effectively prepare and process costs and invoicing monthly statistics report. 4 P a g e

Assist in the procurement and supply of goods & services between the regional and head office.

Maintain discipline in terms of disciplinary code and procedures.

General admin. duties, i.e.: receiving, processing, filing & control of:

-Customer orders, Blast quality reports, vehicle daily logs & MMU DILOS, Delivery & goods received notes, medical reports for all staff e.t.c.

Preparing and submitting the invoicing weekly accruals to the client on schedule.

Vendor data and local contractor supervision and performance management.

Manage the camp accommodation database and coordinate the allocation to onsite staff.

Coordinating logistical tasks and authorization of fuel requisitions.

Administer in-house performance evaluation in my department through efficient coaching and mentoring of my subordinates.

Participating and contributing to the execution of budget plans for the company’s regional office.

Providing leadership at management level in implementing effective Safety, Health & Environment (SHE) procedures and advocate for continuous improvement.

Preparing of the monthly carbon foot print data and environmental reports.

Ensuring sufficient supply and availability of essential office supplies such as stationery.

Ensure that office equipment and communication facilities are available and in good working condition in order to minimize interruptions to workflow.

Supervising the all administration staff.

Ensure insurance policies for plant, equipment, buildings, motor vehicles are in place and renewed before expiry.

Liaise with the maintenance coordinator on all planned maintenance schedules for LVs, trucks and other ancillary equipment.

Track and follow up on imported raw materials, spares and other goods.

Organize and attend to multiple world class Computer Based Trainings (CBT) and make sure they are well prepared.

Arrange travel and accommodation; travel occasionally with management to provide general assistance.

Act as a sole custodian in overseeing the storage of hazardous chemicals including hydrocarbons by ensuring that the MSDS is adhered to.

Provide general administrative support for the Department by liaising with the Regional Manager in respect of office accommodation, allocation of office furniture, equipment and supplies as allocated in the Department. Request for repair and maintenance works and follow- up to ensure that such works have been satisfactorily carried out.

Initiate and prepare various administrative documents and forms, such as staff list, staff travels, staff absence (annual leave, home leave, excused absence and maternity leave) as well as statistical data when required on staff.

Maintain and provide efficient backup to supply department and ensure achievement of all internal and external needs.

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Assist the management in issues concerning resources such as the administrative budget; monitor and review expenses and bring issues to the attention of management.

Participate in the preparation of the annual and monthly customer focus review by inputting data and the monitoring thereof.

Enforcing the company’s motor vehicle policy by conducting daily sign offs in vehicle log sheets and prestart check books.

Produce documents, briefing papers, reports, spreadsheets and presentations.

Assist where applicable with the programming of operational activities by using the appropriate software.

Respond to inquiries from regional manager; site superintendent, liaise with explosive engineers, bulk plant supervisors, pit operations supervisor and other staff; coordinate with other members of management and partners; correspond with other key players and groups in different locations.

Act as a community liaison between management and the local people.

Implement, track, monitor and control the petty cash flow.

Mileage, fuel usage and motor vehicle tracking and reporting any irregularities to the security manager for remedial action.

Conducting quarterly performance appraisals for the staff by evaluating their key performance areas.

Attending to all HR issues and liaise with the HR Manager for any resolutions.

Ensure compliance with applicable laws and company policies.

Raising of purchase of requisitions and follow up on all purchase orders for spares, raw materials, consumables and fuel.

Completing various "ad-hoc" jobs for senior management as and when required. Document Controller, 08/2007 to 04/2008

Tubular Technical Construction Ltd Lumwana Mine - Solwezi, Zambia Responsibilities & Accountabilities:

Register documentation from internal and external sources by promptly and accurately recording details and filing in appropriate locations.

Retrieve documentation for internal and external personnel.

Providing information within desired timeframes and/or communicating any anticipated delays.

Vendor data management.

Identify and implement improvements to documentation systems by analyzing existing systems and conceiving alternatives.

Taking routine submissions, check-ups, signing of all external transmittals relating to technical queries, site instructions, non-conformance reports and many more.

Providing direct administrative support to the company.

Maintaining a timely and systematic schedule of events on all key result correspondence of all official documents.

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Filing and systematically categorizing all quality control and assurance documents.

Assisting the Human Resource Officer with the processing and categorizing of job contracts and passports for all foreign employees.

Arranging all documents in an orderly manner.

Reporting direct to the QA/QC Manager on all official matters. Data Clerk, 06/2006 to 07/2007

Inyasti Construction Ltd, Lumwana Mine - Solwezi, Zambia Responsibilities:

Processing of all job contracts, NAPSA and bank forms for new employees.

Maintaining a computerized schedule of events, work plans and contacts with other sub- contractors.

Provide direct administrative support to the company to ensure that memos, correspondence and action items are organized in such a way as to ensure the optimum efficiency of the company in the execution and monitoring of other sub-contractors.

Organize, summarize and computerize various information relating to progress reports.

Systematically develop and maintain databases on all company key result missions.

Developing and maintaining an electronic and hardcopy filing system and commonly used software.

To coordinate various logistical programmes.

Processing of job costing (man-hour schedule and efficiency reports).

Maintain a neat and accurate electronic filing system.

Use and reporting on a highly complex computer application for maintenance of motor vehicles, plant machinery and daily fuel control.

Facilitating labour requisitions with the mine in the event of labour expansion.

Maintain and update stock balances daily.

Management of all stock records.

Updating of all goods received vouchers.

Production of accurate stores reports weekly and monthly.

Ensuring security of all stocks.

Liaising with the Project Manager on stock levels, authorization of purchase orders and requisitions.

Costing of imports and other purchases.

Reporting direct to the Project Manager n all official matters.

Writing of memos, meeting minutes and related official issues. Electronic Data Processor/Field Clerk, 06/2003 to 05/2006 United Nations High Commissioner for Refugees (UNHCR) Zambia Responsibilities:

Screening, identification and registration of all refugee applicants. 7 P a g e

Recording clearly on registration forms details of family members.

Statistical correspondence for data collected daily.

Data interpretation and analysis.

Streamline the registration, verification and photo taking case load.

Data processing for all refugees and other asylum seekers.

Updating of the database through case management system.

Assign a unique serial number to each family and barcode to each member of the family.

Enter carefully details of all family members on the registration form and take photos of all family members using the web cameras.

Print identity documents for the refugees who wish to repatriate, print voluntary repatriation forms for all family members above the age of 18.

Take back-ups of the database on a daily basis and also ensure that all equipment is in good working order including printers, laptops, web cameras etc.

Generating of flight passenger manifests for the repatriation/relocation of refugees from all over the refugee camps in Zambia to various countries apart from their respective countries of origin.

EDUCATION

Bachelor of Business Administration (BBA) – ODL Mode, 01/2010 to 12/2010 Management College of Southern Africa (South Africa) Completed year 1 and was unable to finish due to funding issues Grade Twelve School Certificate, - 12/1997

Kyawama Secondary School Solwezi, Zambia

SHORT COURSES

Certificate in Planning, Monitoring & Evaluation Short Intensive Course, 04/2008 University of Zambia (UNZA) Lusaka Zambia

Certificate in Project Management Short Advanced Intensive Course, 01/2008 Technical Vocational Teacher’s College (TVTC) Luanshya Zambia MAJOR ACCOMPLISHMENTS & ACHIEVEMENTS

Utilized skills with budgetary control processed backup reports and daily production entries.

Liaison with bulk plant, pit operations, stores and explosive magazines personnel to resolve discrepancies with customer & purchase orders, blast quality reports, raw material requisitions and delivery notes.

Established work priorities, delegated work to subordinates, ensuring deadlines were met and procedures were followed.

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Effectively used management inventory software - verified computations against physical count of stock, adjusted for errors, or investigated discrepancies.

Planned the layout of the storage/display areas considering the stock levels, product sizes, product weights and potential hazards.

Maintained quality assurance systems and records including recording and archiving files

Provided exceptional support to line managers and co-workers which increased overall efficiency by 60%.

Accelerated the in house training system by incorporating an interactive Computer based Training (CBTs) programmes.

Collaborated with other departments ( i.e. Finance and HR departments) of the company to centralize the document movement for easy retrieval of information e.g. Invoices, quotations

Demonstrated excellent abilities in customer orientation by assisting the IT department as well as Human Resources department in promotional activities.

Introduced a user friendly electronic filing system on the company’s shared drives as well as manual filing system which reduced file retrieval time by 90%. PERSONAL ATTRIBUTES

I am a sociable person with flexible personality which fits in well with team work. I am also a self- motivated, well disciplined, reliable, hardworking, committed person, willing to work both as a team member and on an individual level and I listen to others to be able to make good decisions. I have the ability to follow the company policies and procedures. INTERESTS

An avid reader of biography and history, I most enjoy sports particularly soccer and motor racing, where I have a loyalty to Lumwana Radiants FC and motor rally association of Zambia (someone has to) I enjoy the natural world particularly game viewing and I have a great interest for documentaries .

REFERENCES

Available on Request

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