Project 1 Systems Ltd
Resume:
Ramana Vattipalli Mobile No: +1-732-***-**** Email: ******.**********@*******.***
(Infrastructure Project Manager)
Professional Summary
Ramana Vattipalli is an innovative, result oriented techno functional professional with around 16 + years of experience in IT industry of which
8 years in USA
2 Years in UK
8 months in China
2 Years and 7 months in Australia
Decisive, action-oriented and result-focused professional with last 10 years focused on delivery/project management. Offer outstanding talent in Account Mining, Resource Loading (recruiting/staffing), Resource Leveling (sharing resources), Team Building, Team Consensus, developing project scope (Project Plan, timelines, delivery dates), Budget management, Customer Relationship, conducting Status Meetings and Customer Reviews, driven by new challenges and desire to be successful in all endeavors. Immensely enjoy navigating all aspects of complex projects and exhaled in Delivery management.
Received one year salary as token of appreciation in the form of “Staggered Cash Award” during the period 2006-2010
Completed 16 years long service anniversary with Tech Mahindra in May 2021
Received “ACE (Associates Consistently Excel) Award” from Tech Mahindra for the year 2013
Received “Mr. Flexible” award for the good work done in Qantas account for the” ability to adjust and mould to most difficult circumstances ”
Demonstrated 400% growth in revenue through account mining from year 2012 to year 2013
Managed CRM6 project in Thomson Reuters account in AGILE methodology
Education
Degree
University
Year of Passing
Bachelor of Engineering in Electronics & Communications Engg.
Osmania University, Hyderabad, INDIA
June 1995
Experience
Organization
Designation
Duration
Tech Mahindra Limited/Satyam Computer Services Limited
Delivery Manager / Project Manager
May 2005 to Sep 2021
INFOSYS Technologies Ltd., Hyderabad.
Project Leader
July 2003 to May 2005
Advansoft International Inc, IL, USA
Programmer/Analyst
Mar 2002- February2003
Indus Business Systems Ltd,Hyderabad
Software Engineer
Feb 1997- Jan 2000
Technical Skills
Delivery Management/Project Management
16 years
Operating Systems
Windows 7, XP, Win 2000, UNIX
Languages
C, C++, Java, J2EE, EJB, XML, Servlets
Databases
Oracle 9i, SQL SERVER 2000
GUI
JSP
Application Software
Datastage 7.5, Cognos 7/8/10, Siebel CRM 7.8, Web Methods Developer tool.
Web Related
HTML, XML, XSL, JSP, DHTML
Tools & Utilities
MSOffice, MS Project, PMx
Projects Profile
14.
Project Names:
1)Project Karl
2)Human Performance Institute
3)Network RFP Transition – Managed Services
4)(Infra) BEYOND_RD_OpenLab Consolidation
5)(Infra) Phase 2 - JSC Specialty Systems Remediation Program
6)(Infra) B2B - JSC OMP IT Mobilization
7)(Infra) Boston 2.0 - Facility Upgrade
8)(Infra) eGRC Audit Execution
9)BEYOND - OSIsoft PI Migration of NA Regional Instance in Raritan to SDDC
10)Raritan 920 Renovation
11)RIM Transformation
12)PRISM 2.0
Client
Johnson & Johnson, NJ, USA
Role
Infrastructure Project Manager
Organization
Tech Mahindra Limited
Duration
6 Years
Environment
PMx Standard tool, Leankit
Project Description:
Played the role of Infrastructure Project Manager for Project Karl at Johnson & Johnson to manage end to end scope of a new site build out at South San Francisco. Expansion in Bay Area is prioritized due to recent Janssen R&D global innovation analysis. Establishing a research hub that is able to act as a magnet for innovation and talent is primary motive behind this initiative.
J&J acquired Human Performance Institute which led to the site buildout at Orlando, Florida. Johnson & Johnson Services, Inc. (JJSI) has made a strategic decision to consolidate the management and maintenance of its infrastructure (and all associated support) with a single global vendor – Accenture. Accordingly, “Network RFP Transition – Managed Services” project is to transition all the Infrastructure support from incumbent vendor Verizon to Accenture.
Pharma BUIT division of Johnson & Johnson Services, Inc. (JJSI) has made a strategic decision to execute below projects.
Three instances of Open Lab (CENTOCOR, Ethicon and JnJPRD) are operational on their own infrastructure, yet serve the same purpose. All three are operating on different versions and have their own licensing agreements. Consolidating these three on the same instance on the SDDC would provide significant savings long-term and also improve supportability and cost savings in that area.
Following JJ IT Standards specialty computing systems (lab instrumentation, warehouse and manufacturing systems) need to be compatible for W7 OS and the standard hardware.
OMP hosted from one single datacenter (Alpharetta, GA, USA). Confirm Alpharetta, GA, Ashburn, VA and Raritan, NJ has MPLS connectivity through Verizon MPLS cloud.
Design and build new Facility Boston 2.0 Includes temporary Swing space for Boston Innovation center, JHMI (Janssen Human Microbiome Institute).
Reporting/visualization development for Enterprise Compliance Management system.
OSIsoft PI Migration of NA Regional Instance in Raritan to SDDC.
Roles and Responsibilities:
Managed complex Infrastructure programs in Johnson & Johnson for past 6 years
Worked on providing a 50K SFT J&J professional Lab and office space located at 1600 Sierra Point Parkway, Brisbane, California
Provided new state of the art facility for a 35K SFT J&J professional training institute alongside office space
Provided support for Installation of below in multiple projects/engagements at J&J
oWAN (Circuits)
oLAN (Routers, Switches, Firewalls)
oWLAN (Aps, WLC)
oVoice (Phones)
oAV (Global Connect)
oMDF (Main Distribution Frame) room
oIDF (Intermediate Distribution Frame) rooms
oNetwork configuration for security cameras
oManaged end to end budget, scope and risks for all the projects
Took the responsibility of collecting the entire TDM vendor contact list across the globe spanning the regions NA/LATAM/EMEA/ASPAC. Identified the leads for each region and ensured that LOA’s are sent out for all the incumbent TDM vendors that Accenture is taking over the support from Verizon
Project planning, execution, monitoring and resource balancing skills for TDM/Fulfillment/TWE/KT (Network/WLAN/IPAM/Security/TDM/TDM Contact Centers/IPT and Telepresence towers) work streams.
Excel at communicating with both customer and internal stakeholders to provide accurate reporting and information regarding the ongoing transition. Provided daily status and weekly status reports to the customer.
Coordinating and negotiating all the stakeholders from Johnson & Johnson, Accenture, Verizon and third parties involved in the project
Identify the segment/GOC, portfolio, program, project, project sponsor, business owner, IT process owner and Investment owner to kick-start the project
Liaise with BUIT contact to create the project ID
Create Project Repository in Share Point
Identify and raise resource requests in ServiceNow tool (SA/DBA)
Review the Cost Estimation and liaise with Investment owner to get PO for SA/DBA Sow’s
Requested the manager to provide the access to Instantis (project ID generating tool) through ePMO process
Create project in PMx Standard tool
Determine the Final Project Objectives (FPO’s) and enter them in PMx
Prepare the project plan linked with PMx
Liaised with BUIT contact to get the plan for new Facility 2.0
Opened a complex IT to IT request for getting a Quote to build network requirements for new Innovation Center planned on 4th floor in a new Facility
Prepare the kick-off slide deck for OSI Soft PI project
Prepare Servers list and submit requests in Service Now tool for provisioning of Application Servers
Liaise with DBA to submit requests in Service Now for provisioning of Database Servers
Liaise with Accenture to set up VPN and MPLS connections between Raritan DC and Alpharetta DC
Provide support for RAM/CPU/C,D,E,F Drive configurations as part of server provisioning
Provide support for additional software installations on servers (IIS/Adobe Acrobat/MBOX/SDX/OpenOffice etc)
Provide support for Server Rebooting requirements as and when required
Provide support for DFS Link Change requests
Provide support for RDP issues as and when required
13.
Project Name: UPS AIS enhancement - Project 1
Client
UPS, NJ, USA
Role
Onsite Project Manager
Organization
Tech Mahindra Limited
Duration
4 Months
Environment
Software
Java, Weblogic, DB2, Cobol, Mainframes, TFS for version Control
Web Browser: IE11, Firefox, Chrome
Project Description
UPS AIS enhancement - Project 1 is to replace the AIS VB6 client with a new web client running under a new architectural framework as well as enable parts inventory enhancements as defined in Functional Requirements document. These changes will help implement new business functionalities or modify existing business processes incrementally, going forward.
Roles and Responsibilities:
Took the role of Onsite Project Manager at the time when the project was in deep RED
Quickly gained the control of the project and ran the daily status meetings on the second of arrival at Onsite (it was run by customers themselves when I landed at Onsite)
Project planning, execution, monitoring and resource balancing skills.
Excel at communicating with both customer and internal stakeholders to provide accurate reporting and information regarding the ongoing project. Provided daily status and weekly status reports to the customer.
Identified the lapse in Statement of Work with respect to TT Logs and negotiated for Request For Change
Coordinating, negotiating and motivating both onsite & offshore resources in support of timeline and project deliverables.
Ensured that few resources received awards during VC meeting between customers, Onsite and Offshore team. .
12.
Project Names:
Qantas AST Fixed Bid Enhancements &
Qantas AST Support &
Qantas AST T&M Enhancements
Client
Qantas Airways Limited, Australia
Role
Delivery Manager / Project Manager
Organization
Tech Mahindra Limited
Duration
5 years
Environment
Software
Cognos 10, Cognos 7.3/7.4, Cognos 8.4, Datastage 7.5, Teradata 12.01, Mainframes
Project Description
Qantas Airways is one of the Leading airlines in the world. Qantas Airways Limited, together with its subsidiaries, provides international and domestic air transportation and related services in Australia, Asia Pacific, the Americas, Europe, and Africa. It engages in the provision of air freight services and the sale of international and domestic holiday tours.
My role has been as a Delivery/Project Manager for enhancements creating Statement of work, review of estimations, project planning and execution, review of deliverables, resource hiring and leveling, managing schedule and budgets. I have been managing multi technology Projects encompassing Legacy applications, Business Intelligence and Data warehousing applications of the Client.
Roles and Responsibilities:
Account mining on all existing and new opportunities
Demonstrated 400% growth in revenue from year 2012 to year 2013
Project planning, execution, monitoring and resource balancing skills.
Excel at communicating with stakeholders to provide accurate reporting and information regarding the ongoing projects and initiatives. Provided weekly status and monthly status reports to the customer.
Prepared Statement of Work for all the projects executed and also took end to end responsibility in getting PO
Responsible for Service Levels as part of BAU Support agreement with customer and final escalation at Portfolio level for all disputes for operations, configuration and Change
Accountable for customer satisfaction and improved customer experience
Coordinating, negotiating and motivating outside vendors and onsite & offshore resources in support of timeline and project deliverables.
Effectively motivating and mentoring onsite & offshore resources to meet the Delivery timelines.
Managing the Budget for the managed projects which fall under project purview and shared monthly invoicing sheets to the customer
Managing Customer Relationship by conducting Status Meetings and Governance Meetings. Providing significant AUD $ savings to the customer by effectively utilizing onsite-offshore model.
Worked proactively with customer by being part of annual IT roadmap planning.
11.
Project Name: CRM6
Client
Thomson Reuters, UK
Role
Onsite Agile Project Manager
Organization
Satyam Computer Services Ltd., Hyderabad
Duration
2 years
Environment
Software
Siebel CRM 7.8, Oracle Fusion 10.1.3.3.1, MainFrames
Project Description
Thomson Reuters combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, scientific, healthcare and media markets, powered by the world’s most trusted news organization.
Siebel order management system is an application to replace an age old legacy mainframes based order management system. The old application was (a) Old fashioned non GUI front end (b) old technology difficult to integrate to current web based applications (c) As were a bespoke solution are costly to maintain & adapt. The new application in contrast provides features where users can key in the orders through web based application and avoid double keying through mainframes, improve accuracy of data and timeliness of the information with EAI integration between Siebel front end and Mainframes using Oracle Fusion product thereby bringing business benefit to Thomson Reuters.
Roles and Responsibilities:
Facilitate scrum ceremonies (sprint planning, retrospectives, daily stand-ups, etc.)
Enact change and continuous improvement increasing the productivity of Scrum teams
Empowered teams to self-organize and grow cross-functionality
Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery
Manage the lifecycle of code development, from ideation to sprints to deployment
Coordinate and manage code releases
Communicate with other vendors, product managers and support specialists on product issues
Track and communicate team velocity and sprint/release progress
Project planning, execution, monitoring and resource balancing skills with ability to implement the project with agile methodology.
Excel at communicating with stakeholders to provide accurate reporting and information regarding the ongoing projects and initiatives. Provided weekly status and monthly status reports to the customer.
Prepared Statement of Work for all the projects executed and took end to end responsibility in getting PO’s.
Coordinating, negotiating and motivating outside vendors (IBM / Allied) and onsite & offshore resources in support of timeline and project deliverables.
Effectively motivating and mentoring onsite & offshore resources to meet the Delivery timelines.
Managing the Budget for the managed projects which fall under project purview and shared monthly invoicing sheets to the customer.
Managing Customer Relationship by conducting Status Meetings and Customer Reviews. Providing significant £ savings to the customer by effectively utilizing onsite-offshore model.
Created pool of resources with application specific knowledge by end of the project.
Did Resource Management by arranging resources for weekend support as and when required.
10.
Project Name: TIE (Technology Solutions for improvement of efficiency)
Client
Pfizer Pharmaceuticals Ltd, China
Role
Project Manager
Organization
Satyam Computer Services Ltd., Hyderabad
Duration
2 years
Environment
Software
Microsoft CRM 3.0, ASP.Net, VB.NET,SQL Server 2000
Project Description
The CRM Implementation for the Global Pharmacy Giant is aimed at improving the efficiency and effectiveness of its Sales Force in an extremely competitive market place. Pfizer’s most valuable asset is its Field Force made up of PSR (Pfizer Sales Representative). The CRM solution will give powerful tools to PSR’s to perform their activities in more efficient manner.
Roles and Responsibilities:
Project planning, execution, monitoring and resource balancing skills with ability to support multiple simultaneous projects in the purview of TIE project.
Excel at communicating with stakeholders to provide accurate reporting and information regarding the ongoing projects and initiatives.
Coordinating, negotiating and motivating outside vendors (MS) and onsite & offshore resources in support of timeline and TIE project deliverables.
Effectively motivating and mentoring onsite & offshore resources to meet the Delivery timelines.
Managing the Budget for the managed projects which fall under TIE purview
Managing Customer Relationship by conducting Status Meetings and Customer Reviews
9.
Project Name: SLRSLVIT
Client
Solectron INC,USA
Role
Project Leader
Organization
INFOSYS Technologies Ltd., Hyderabad
Duration
10 months
Environment
Software
Java, J2EE Framework,
Oracle 9i.
Hardware
P4 processor
Project Description
Solectron Inc was the client. The System Facilitates trouble ticket token generation and management. This application is having three modules Problem Management, Change Management and Administration.
Problem Management:
This module will take the information from users who will give a query or problem. The system supports different types of users. End User generates a ticket on behalf of the user. Users will have access to create, alter and view a ticket. Technician views all the tickets of the users assigned to him in a particular module and generate response/solution for the tickets. Admin will classify the trouble tickets based on the nature of the problem, location of the user and prioritize the trouble ticket (This includes the assignment process of the trouble ticket to various teams)
Change Management:
This module will be used to change the content of the tickets and access will be provided to all the users except end users. Users can ask for clarification to the response generated by the technician. Can resend the same trouble ticket for further modification or can close the existing tickets.
Administration:
Admin is the Super User who has an unlimited and unrestricted access to every functional area of the application. Admin can Create User Accounts, Add/Modify new Regions/Locations based on the Time Zones of the clients and Add/Modify new values to the status list
8.
Project Name: ARREDIWM
Client
Arrow Electronics, USA
Role
Project Leader
Organization
INFOSYS Technologies Ltd., Hyderabad
Duration
6 months
Team Size
7
Environment
Software
webMethods Developer 6
Project Description
Arrow Electronics was the Client Arrow Electronics acquired a company by name of P&S and inherited it’s IT systems. The EDI converter P&S used was GENTRAN. Arrow is moving towards webMethods and wants the GENTRAN maps to be converted to webMethods. This is what this projected is set out to achieve. Conversion of 115 maps from Gentran to Webmethods is done in this project.
7.
Project Name: KPFEP2EN
Client
Kaiser Permanent Inc
Role
Project Leader
Organization
INFOSYS Technologies Ltd., Hyderabad
Duration
6 months
Team Size
5
Environment
Software
Java, XML, EJB,
Oracle 9i
Project Description
Kaiser Permanante Inc was the Client. KPFEP2 is a Web-based Application related to Healthcare Domain, developed using J2EE Technologies like XML, Core Java etc. It is built on top of a proprietary Framework based on MVC Architecture. The objective of this Project is to do enhancements and fix the Bugs in the existing application.
6.
Project Name: Quote-To-Generate
Client
Genuity Corporation,MA,USA
Role
Programmer/Analyst
Organization
Advansoft International Inc, IL, USA.
Duration
1 Year
Team Size
2
Environment
Software
Java, SAS, Baan Configuration Modeling
Project Description
Quote-To-Generate enhancements project has been commissioned by sales operations to meet the requirements of the VERIZON sales channel as per the member sales agreement. The project is targeted to enable VERIZON sales channel to quote Genuity product offerings using a web based quoting tool, provide VERIZON sales channel with an automated mechanism for order submission and to eliminate the need for scanning orders into Lotus Notes where possible. Retrieving the raw data and creating SAS data sets and generating reports using SAS. Developed Dhtml pages as front end, created Java classes for connection to the database, used these classes with Weblogic 5.1, conducted client side JavaScript validation and created Baan configuration models useful for the user to quote.
5.
Project Name: Layer One Mockup Website
Client
Key Solutions INC,USA
Role
Software Engineer
Organization
Indus Business Systems Ltd
Duration
11 months
Team Size
3
Environment
Software
Languages: Java.WebLogic 5.1
Project Description :
This website is one of the few nation wide neutral collocation space and service providers. They target on increasing awareness among the audience of their product elements. Global, carrier neutral collocation facilities leasing platform, strategic on-net access and premier value added services make Layer One a complete outsourcing collocation solution. Developed Html using FrontPage, used Java to connect to the database, developed JSP and tested with Weblogic 5.1, developed servlets to access EJB components, conducted client side JavaScript validation.
4.
Project Name: Epoch eBusiness
Client
KeySolutions INC, USA.
Role
Software Engineer
Organization
Indus Business Systems Ltd
Duration
6 months
Team Size
3
Environment
Software
Languages: Java
Project Description :
Epoch eBusiness vision was to provide a rich set of online metamediary services to distribution partners - Ameritrade, Charles Schwab and TD Waterhouse. The company’s main focus was to allow the company executives, investment bankers, and on-line brokerage partners to access their IPO shares.
Developed user registration and login module to store data into the database while maintaining the session information of the user. Other responsibilities included developing day to day analyst reports section, recent developments section and updating the website. Generated user screens in Html using FrontPage, developed servlets to access EJB components, developed all the Remote Interface, Home Interface and Java Bean classes and used Oracle as back-end.
3.
Project Name: Intranet for VJNR Engg College
Client
VJNR Engineering College
Role
Software Engineer
Organization
Indus Business Systems Ltd
Duration
6 months
Team Size
3
Environment
Software
Languages: Java
Project Description :
This project comprised of design, development, and maintenance of the V.N.R College intranet, which offers information about the college, admissions, courses offered, facilities, examinations, staff information, committees, calendar of events etc. Played a key role in designing of the database, used SQL Server database and JDBC, client side validation was done using JavaScript, prepared test plan and performed unit testing on each module and GUI interface was done in HTML using Microsoft FrontPage.
2.
Project Name: Online Products Ordering System
Client
Singapore Petro Corporation.
Role
Software Engineer
Organization
Indus Business Systems Ltd
Duration
6 months
Team Size
3
Environment
Software
Languages: Java
Project Description :
This system was developed for Singapore Petro Corporation on behalf of SS&S Compulabs(P) Ltd. This application allows online maintenance of database and enables users from any branch office of Singapore Petro Corporation to place orders with the corporate office. The system consisted of five important modules - Password Validation, Order Form -Database Query, Editing, Mailing and Database Updating. Every branch office is provided with a branch ID and a password to use these services. Designed user friendly interfaces for order forms by which the user can give details of the order and edit product list and played a key role in designing the database connectivity. GUI interface was done in HTML using Microsoft FrontPage, used SQL Server and JDBC, front-end validation was done using JavaScript and servlets were used to connect to the database.
1.
Project Name: Hotel Reservation System
Client
Key Solutions Inc., USA
Role
Software Engineer
Organization
Indus Business Systems Ltd
Duration
6 months
Team Size
3
Environment
Software
Languages: Java
Project Description :
This project involved developing an online hotel reservation and home page generation system. It consists of mainly two modules: client side module and administrative module.
In the client side module, customer can view complete information about the hotel amenities, policies, directions and general information. Also enables the customers to make online reservation for any day, which lies within a period of 12 months from the current month. The administrative module enables the hotel administrator to generate homepage dynamically using a template without any programming knowledge. The administrator can also manage reservations, change the look and feel of the site, change the business information, change the cancellation policy, change the rates, manage any additional services offered by the hotel, update the email configuration, change the installation information.
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