KRISHNA MAE M. AROMIN

** ****** ****** ***** ****** City Philippines 1214

+639**-*******

Email Address: ado86f@r.postjobfree.com

OBJECTIVE

To obtain a position that will enable me to use my strong organizational skills. And showcase everything I've learned and experienced from my previous work as Service Manager in Food & Beverage industry.

EMPLOYMENT HISTORY

Position: Restaurant Manager

Company: DOMINO’S PIZZA

Address: Makati City Philippines

Date: September 2021– Present

Job Description / Duties and Responsibilities:

●People Management - Assist in the recruiting of new team members, training and developing Existing team members. Motivating and encouraging the team to achieve targets. Communicate targets with all shifts on day to day operations and critical areas of focus.

●Financial Management -Assists the Area Manager in planning and working to budgets, minimizing profits and achieving sales transaction targets including control of food /paper/labor costs in the restaurant.

Responsible for daily cash procedures and assists with financial reporting.

IN charge of handling the profit and Losses of the store.

●Operational Management -Assists with ordering of supplies and overall building maintenance and cleanliness

Ensure high standards of guest experience are maintained

Manages team member scheduling to ensure adequate coverage on all shifts.

Initiates performance counseling and takes disciplinary action

Receives guest complaints and turns potentially negative situations into positive ones

Position: First Party Collections Specialist- Verizon Wireless

Company: CBE Companies- BPO

Address: Taguig City Philippines

Date: July 2020- September 20, 2021

Job Description / Duties and Responsibilities:

●Responsible for Verizon account Bills payment collection

●Responsible for Billing explanation

●Responsible for payent arrangement

●Responsible for payment investigations and refund

Position: Restaurant Manager

Company: Manam Restaurant

Address: Taguig City Philippines

Date: January 2020 – June 2020

Reason for Leaving: Lay off due to Covid-19 Pandemic

Job Description / Duties and Responsibilities:

●People Management - Assist in the recruiting of new team members, training and developing Existing team members. Motivating and encouraging the team to achieve targets. Communicate targets with all shifts on day to day operations and critical areas of focus.

●Financial Management -Assists the Area Manager in planning and working to budgets, minimizing profits and achieving sales transaction targets including control of food /paper/labor costs in the restaurant.

Responsible for daily cash procedures and assists with financial reporting.

IN charge of handling the profit and Losses of the store.

●Operational Management -Assists with ordering of supplies and overall building maintenance and cleanliness

Ensure high standards of guest experience are maintained

Manages team member scheduling to ensure adequate coverage on all shifts.

Initiates performance counseling and takes disciplinary action

Receives guest complaints and turns potentially negative situations into positive ones

●Repair & Maintenance Manager - Ensure all equipments are always clean & good working condition to avoid malfunction during the shift

Position: Restaurant Manager

Company: Motorino Pizzeria

Address: Taguig City Philippines

Date: March 2019- December 2019

Reason for Leaving: Resigned

Job Description / Duties and Responsibilities:

●People Management - Assist in the recruiting of new team members, training and developing Existing team members motivating and encouraging a team to achieve targets. Communicate targets with all shifts on day to day operations and critical areas of focus.

●Financial Management –In charge of planning and working to budgets, minimizing profits and achieving sales transaction targets including control of food /paper/labor costs in the restaurant.

Responsible for daily cash procedures and assists with financial reporting

IN charge of handling the profit and Losses of the store.

●Operational Management –Responsible for ordering of supplies and overall building maintenance and cleanliness

Ensure high standards of guest experience are maintained

Manages team member scheduling to ensure adequate coverage on all shifts

Initiates performance counselling and takes disciplinary action

Receives guest complaints and turns potentially negative situations into positive ones

●Repair & Maintence Manager - Ensure all equipments are always clean & good working condition to avoid malfunction during the shift

Position: Branch Manager

Company: Harem Inc

Address: Taguig City Philippines

Date: May 16, 2018- November 20, 2018

Reason for Leaving: Resigned

Job Description / Duties and Responsibilities:

●Responsible for Managing the Branch Operations

●Responsible for preparing Staff Schedule

●Responsible for developing Marketing strategies to increase and meet branch quota.

●Incharge of depositing branch sales each day.

Position: Restaurant Manager

Company: Shakey’s Pizza Restaurant

Address: Taguig City Philippines

Date: December 4, 2006 – December 21, 2016

Reason for Leaving: Resigned

Job Description / Duties and Responsibilities:

●People Management - Assist in the recruiting of new team members, training and developing Existing team members motivating and encouraging a team to achieve targets. Communicate targets with all shifts on day to day operations and critical areas of focus.

●Financial Management -Assists the Restaurant Manager in planning and working to budgets, minimizing profits and achieving sales transaction targets including control of food /paper/labor costs in the restaurant.

Responsible for daily cash procedures and assists with financial reporting

●Operational Management -Assists with ordering of supplies and overall building maintenance and cleanliness

Ensure high standards of guest experience are maintained

Manages team member scheduling to ensure adequate coverage on all shifts

Initiates performance counselling and takes disciplinary action

Receives guest complaints and turns potentially negative situations into positive ones

●Repair & Maintenance Manager - Ensure all equipments are always clean & good working condition to avoid malfunction during the shift

Position: Party Host / Marketing Assistant

Company: Mcdonald’s Philippines

Address: SM Makati, Makati City, Philippine

Date: November 2004 – April 2006

Reason for Leaving: Went back to school

Job Description / Duties and Responsibilities:

●Responsible for assisting customers in the dining area.

●Responsible for cleaning the tables.

●Responsible for maintaining store cleanliness.

●Special responsibility of Party Hosting.

EDUCATIONAL BACKGROUND

Elementary Year [From] - [To]

School: SAINT PAUL COLLEGE MAKATI 1995- 2001

Address: Poblacion, Makati City

Secondary

School: HOLY LIGHT SCHOOL 2001- 2005

Address: Buting Pasig City, Manila Philippines

College

Course: Bachelor of Science in PSYCHOLOGY

(undergrad) 2006- 2011

School: UNIVERSITY OF MAKATI

Address: West Rembo, Makati City Philippines

TRAININGS / SEMINARS ATTENDED

Training Center: TESDA-NCII Introduction to Food and Beverage Service Duration: August 2021

Address: TESDA Taguig City (Online)

Training Center: TESDA- Start and Improve Your Business

Duration: August 2021

Address: TESDA Taguig City (Online)

Training Center: Ecommerce Buddy

Duration: February 2018

Address: Berjaya Hotel Makati City Philippines

Title: Local Ecommerce 101

Training Center: Hypermarketing Ecommerce

Duration: August 23-25, 2018

Address: Sole Hotel Quezon City Philippines

Title: Advance Ecommerce

Training Center: Xcale Ecommerce

Duration: November 30, 2018

Address: SMX Convention Center

Title: International Drop shipping, Local Ecommerce, Print On Demand

Training Center: SHAKEY’S MANAGEMENT DEVELOPMENT PROGRAM

Duration: 2012 – 2014 (MDP 1-3)

Address: Taguig City

Title: Management Training 1-3

Training Center: Shakey’s Restaurant Staff Development Program

Duration: 2009

Address: Batangas City, Boot Camp for Trainers

Title: Service Enhancement and Leadership Specialist’s Training

AWARDS

-SEALS Batch 3 Valedictorian

-Shift Managers Developmental Program Valedictorian

SKILLS

●Leadership- motivates & influence employees to perform

●Customer service

●Able to work individually and under pressure

●Marketing- communicate to respective clients new promos & sending quotations for possible bulk orders.

●Social Medial online Marketing

PERSONAL INFORMATION

Birthdate : December 1, 1988

Birth Place : Mandaluyong City

Height : 5 ft.

Weight : 160 lbs.

Sex : Female

Civil Status : Single

Religion : Roman Catholic

Nationality : Filipino

Occupation: Retired

DEPENDENTS

Daughter: Mojica, Keith Gabrielle A. Birthday: October 6, 2004

Birth Place: Manila

Civil Status: Single

Occupation: Student Gr. 11

Daughter: Dela Cruz, Markisha Gabrielle A. Birthday: January 2, 2011

Birth Place: Manila

Civil Status: Single

Occupation: Student Gr. 6

Son: Dela Cruz, Mackenzie Benj Gabriel A. Birthday: March 12, 2016

Birth Place: Taguig Metro Manila

Civil Status: Single

Occupation: Student Kinder

Unemployment Reasons:

December 22, 2016- May 5, 2018 Became an Ecommerce Seller (Lazada and Shopee)

September 16, 2018- March 14, 2019 Online Seller through Facebook

CHARACTER REFERENCES

●Ms. Sharon Liongson

General Manager

Shakey’s Pizza Restaurant

Tel. No.: +63-995-*******

●Mr. Victor Roxas

Operations Manager

Shakey’s Pizza Restaurant

Tel No.: 632-***-****

●Prof. Joy Puno

BSBA Academic Director

Wesleyan College Manila

Tel. No.: +63-927*******

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