Manager
Resume:
KRISHNA MAE M. AROMIN
** ****** ****** ***** ****** City Philippines 1214
Email Address: ***********@**********.***
OBJECTIVE
To obtain a position that will enable me to use my strong organizational skills. And showcase everything I've learned and experienced from my previous work as Service Manager in Food & Beverage industry.
EMPLOYMENT HISTORY
Position: Restaurant Manager
Company: DOMINO’S PIZZA
Address: Makati City Philippines
Date: September 2021– Present
Job Description / Duties and Responsibilities:
●People Management - Assist in the recruiting of new team members, training and developing Existing team members. Motivating and encouraging the team to achieve targets. Communicate targets with all shifts on day to day operations and critical areas of focus.
●Financial Management -Assists the Area Manager in planning and working to budgets, minimizing profits and achieving sales transaction targets including control of food /paper/labor costs in the restaurant.
Responsible for daily cash procedures and assists with financial reporting.
IN charge of handling the profit and Losses of the store.
●Operational Management -Assists with ordering of supplies and overall building maintenance and cleanliness
Ensure high standards of guest experience are maintained
Manages team member scheduling to ensure adequate coverage on all shifts.
Initiates performance counseling and takes disciplinary action
Receives guest complaints and turns potentially negative situations into positive ones
Position: First Party Collections Specialist- Verizon Wireless
Company: CBE Companies- BPO
Address: Taguig City Philippines
Date: July 2020- September 20, 2021
Job Description / Duties and Responsibilities:
●Responsible for Verizon account Bills payment collection
●Responsible for Billing explanation
●Responsible for payent arrangement
●Responsible for payment investigations and refund
Position: Restaurant Manager
Company: Manam Restaurant
Address: Taguig City Philippines
Date: January 2020 – June 2020
Reason for Leaving: Lay off due to Covid-19 Pandemic
Job Description / Duties and Responsibilities:
●People Management - Assist in the recruiting of new team members, training and developing Existing team members. Motivating and encouraging the team to achieve targets. Communicate targets with all shifts on day to day operations and critical areas of focus.
●Financial Management -Assists the Area Manager in planning and working to budgets, minimizing profits and achieving sales transaction targets including control of food /paper/labor costs in the restaurant.
Responsible for daily cash procedures and assists with financial reporting.
IN charge of handling the profit and Losses of the store.
●Operational Management -Assists with ordering of supplies and overall building maintenance and cleanliness
Ensure high standards of guest experience are maintained
Manages team member scheduling to ensure adequate coverage on all shifts.
Initiates performance counseling and takes disciplinary action
Receives guest complaints and turns potentially negative situations into positive ones
●Repair & Maintenance Manager - Ensure all equipments are always clean & good working condition to avoid malfunction during the shift
Position: Restaurant Manager
Company: Motorino Pizzeria
Address: Taguig City Philippines
Date: March 2019- December 2019
Reason for Leaving: Resigned
Job Description / Duties and Responsibilities:
●People Management - Assist in the recruiting of new team members, training and developing Existing team members motivating and encouraging a team to achieve targets. Communicate targets with all shifts on day to day operations and critical areas of focus.
●Financial Management –In charge of planning and working to budgets, minimizing profits and achieving sales transaction targets including control of food /paper/labor costs in the restaurant.
Responsible for daily cash procedures and assists with financial reporting
IN charge of handling the profit and Losses of the store.
●Operational Management –Responsible for ordering of supplies and overall building maintenance and cleanliness
Ensure high standards of guest experience are maintained
Manages team member scheduling to ensure adequate coverage on all shifts
Initiates performance counselling and takes disciplinary action
Receives guest complaints and turns potentially negative situations into positive ones
●Repair & Maintence Manager - Ensure all equipments are always clean & good working condition to avoid malfunction during the shift
Position: Branch Manager
Company: Harem Inc
Address: Taguig City Philippines
Date: May 16, 2018- November 20, 2018
Reason for Leaving: Resigned
Job Description / Duties and Responsibilities:
●Responsible for Managing the Branch Operations
●Responsible for preparing Staff Schedule
●Responsible for developing Marketing strategies to increase and meet branch quota.
●Incharge of depositing branch sales each day.
Position: Restaurant Manager
Company: Shakey’s Pizza Restaurant
Address: Taguig City Philippines
Date: December 4, 2006 – December 21, 2016
Reason for Leaving: Resigned
Job Description / Duties and Responsibilities:
●People Management - Assist in the recruiting of new team members, training and developing Existing team members motivating and encouraging a team to achieve targets. Communicate targets with all shifts on day to day operations and critical areas of focus.
●Financial Management -Assists the Restaurant Manager in planning and working to budgets, minimizing profits and achieving sales transaction targets including control of food /paper/labor costs in the restaurant.
Responsible for daily cash procedures and assists with financial reporting
●Operational Management -Assists with ordering of supplies and overall building maintenance and cleanliness
Ensure high standards of guest experience are maintained
Manages team member scheduling to ensure adequate coverage on all shifts
Initiates performance counselling and takes disciplinary action
Receives guest complaints and turns potentially negative situations into positive ones
●Repair & Maintenance Manager - Ensure all equipments are always clean & good working condition to avoid malfunction during the shift
Position: Party Host / Marketing Assistant
Company: Mcdonald’s Philippines
Address: SM Makati, Makati City, Philippine
Date: November 2004 – April 2006
Reason for Leaving: Went back to school
Job Description / Duties and Responsibilities:
●Responsible for assisting customers in the dining area.
●Responsible for cleaning the tables.
●Responsible for maintaining store cleanliness.
●Special responsibility of Party Hosting.
EDUCATIONAL BACKGROUND
Elementary Year [From] - [To]
School: SAINT PAUL COLLEGE MAKATI 1995- 2001
Address: Poblacion, Makati City
Secondary
School: HOLY LIGHT SCHOOL 2001- 2005
Address: Buting Pasig City, Manila Philippines
College
Course: Bachelor of Science in PSYCHOLOGY
(undergrad) 2006- 2011
School: UNIVERSITY OF MAKATI
Address: West Rembo, Makati City Philippines
TRAININGS / SEMINARS ATTENDED
Training Center: TESDA-NCII Introduction to Food and Beverage Service Duration: August 2021
Address: TESDA Taguig City (Online)
Training Center: TESDA- Start and Improve Your Business
Duration: August 2021
Address: TESDA Taguig City (Online)
Training Center: Ecommerce Buddy
Duration: February 2018
Address: Berjaya Hotel Makati City Philippines
Title: Local Ecommerce 101
Training Center: Hypermarketing Ecommerce
Duration: August 23-25, 2018
Address: Sole Hotel Quezon City Philippines
Title: Advance Ecommerce
Training Center: Xcale Ecommerce
Duration: November 30, 2018
Address: SMX Convention Center
Title: International Drop shipping, Local Ecommerce, Print On Demand
Training Center: SHAKEY’S MANAGEMENT DEVELOPMENT PROGRAM
Duration: 2012 – 2014 (MDP 1-3)
Address: Taguig City
Title: Management Training 1-3
Training Center: Shakey’s Restaurant Staff Development Program
Duration: 2009
Address: Batangas City, Boot Camp for Trainers
Title: Service Enhancement and Leadership Specialist’s Training
AWARDS
-SEALS Batch 3 Valedictorian
-Shift Managers Developmental Program Valedictorian
SKILLS
●Leadership- motivates & influence employees to perform
●Customer service
●Able to work individually and under pressure
●Marketing- communicate to respective clients new promos & sending quotations for possible bulk orders.
●Social Medial online Marketing
PERSONAL INFORMATION
Birthdate : December 1, 1988
Birth Place : Mandaluyong City
Height : 5 ft.
Weight : 160 lbs.
Sex : Female
Civil Status : Single
Religion : Roman Catholic
Nationality : Filipino
Occupation: Retired
DEPENDENTS
Daughter: Mojica, Keith Gabrielle A. Birthday: October 6, 2004
Birth Place: Manila
Civil Status: Single
Occupation: Student Gr. 11
Daughter: Dela Cruz, Markisha Gabrielle A. Birthday: January 2, 2011
Birth Place: Manila
Civil Status: Single
Occupation: Student Gr. 6
Son: Dela Cruz, Mackenzie Benj Gabriel A. Birthday: March 12, 2016
Birth Place: Taguig Metro Manila
Civil Status: Single
Occupation: Student Kinder
Unemployment Reasons:
December 22, 2016- May 5, 2018 Became an Ecommerce Seller (Lazada and Shopee)
September 16, 2018- March 14, 2019 Online Seller through Facebook
CHARACTER REFERENCES
●Ms. Sharon Liongson
General Manager
Shakey’s Pizza Restaurant
Tel. No.: +63-995-*******
●Mr. Victor Roxas
Operations Manager
Shakey’s Pizza Restaurant
Tel No.: 632-***-****
●Prof. Joy Puno
BSBA Academic Director
Wesleyan College Manila
Tel. No.: +63-927*******
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